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Branch Manager Jobs in Worcester, MA (NOW HIRING)

Branch Manager

Wilbraham, MA · On-site

$75 - $85/hr

Manage branch staffing, scheduling, workflow, and employee performance. * Serve as a loan originator and process and approve loans within established authority limits. * Assist with member service ...

Our client, an established credit union in the Springield, MA area, is seeking an entrepreneurial Branch Manager who is ready to take ownership of branch performance, lead by example, and help grow ...

Manage branch openings and closings and respond to after-hours alarms as needed Grow the Business * Drive branch sales and account performance to meet or exceed established goals * Build strong ...

Branch Manager

Worcester, MA · On-site

$85K - $105K/yr

The Branch Manager ensures a safe, organized, and well-maintained facility while fostering a culture of trust, service, and accountability. Key responsibilities include staff supervision and ...

Branch Manager

Harvard, MA · On-site

$62K - $89K/yr

The Branch Manager oversees the daily management of the branch to ensure customer service and operational excellence. Fosters team development, provides coaching to enhance performance while modeling ...

Branch Manager

Fitchburg, MA · On-site

$62K/yr

We are looking for a Branch Manager with a passion to drive customer satisfaction while being the brand ambassador. If this is you, and you're ready for your next destination, then you have cruised ...

Branch Manager

Fitchburg, MA · On-site

$62K/yr

We are looking for a Branch Manager with a passion to drive customer satisfaction while being the brand ambassador. If this is you, and you're ready for your next destination, then you have cruised ...

Branch Manager

Shrewsbury, MA · On-site

$80K - $126K/yr

Summary Branch Manager Are you seeking an entrepreneurial, empowering workplace that allows you to: • Have overall responsibility for the performance of a multi-million dollar revenue business • ...

Branch Manager

Shrewsbury, MA · On-site

$80K - $126K/yr

Summary Branch Manager Are you seeking an entrepreneurial, empowering workplace that allows you to: Have overall responsibility for the performance of a multi-million dollar revenue business Leverage ...

Branch Manager

Hopkinton, MA · On-site

$60K - $80K/yr

Responsible for the people, processes and systems related to the assigned branch's daily operations. This position manages local scheduling, staff training and development, inventory and warehousing ...

Summary Branch Manager Are you seeking an entrepreneurial, empowering workplace that allows you to: Have overall responsibility for the performance of a multi-million dollar revenue business Leverage ...

Branch Manager

Northborough, MA · On-site

$100K - $150K/yr

Branch/Sales Manager - Northborough, MA Vacuum Truck Rentals, LLC, is one of the largest vacuum truck rental companies in the U.S. with a fleet of more than 1000 pieces of equipment and 19 locations ...

Branch Manager

Hopkinton, MA · On-site

$60K - $80K/yr

Responsible for the people, processes and systems related to the assigned branch's daily operations. This position manages local scheduling, staff training and development, inventory and warehousing ...

Branch Manager

Northborough, MA · On-site

$100 - $150/hr

The Branch Manager will have direct oversight of all rentals and sales operations including, but not limited to, fleet management and general operational processes. Responsibilities associated with ...

Branch Manager I

Wellesley, MA · On-site

$55K - $102K/yr

The Branch Manager I is responsible for managing all functions of a retail branch, maximizing revenues, sales, and customer satisfaction while minimizing operating losses. Inspire, motivate, coach ...

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Showing results 1-20

Branch Manager information

See Worcester, MA salary details

$28.4K

$73.8K

$118.2K

How much do branch manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for branch manager in Worcester, MA is $73,813.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,900.00 and $85,800.00 per year, depending on experience, location, and employer.

What is a branch manager?

A Branch Manager is a professional responsible for overseeing the day-to-day operations of a branch office, typically within a bank or other financial institution. Their duties include managing staff, meeting sales targets, ensuring customer satisfaction, and maintaining compliance with company policies and regulations. Branch Managers play a key role in driving business growth, developing their teams, and representing the company within the local community.

What does a branch manager do?

Branch manager jobs can be found at a bank, car rental company, manufacturing company, or in retail. Their responsibilities are similar, but some duties depend on the specific field. As a branch manager at a bank, their responsibilities are to oversee the daily operations, manage employees, and meet with clients. Tasks may be similar at a car rental facility, but also include inspecting cars, ensuring that insurance paperwork is up to date, and balancing books.

What are the key skills and qualifications needed to thrive as a branch manager?

To thrive as a Branch Manager, you need strong leadership, financial management, and customer service skills, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, banking or retail management systems, and sales analytics tools is typically required. Exceptional communication, problem-solving, and team-building abilities help you motivate staff and foster positive client relationships. These skills are essential to meet performance targets, ensure operational efficiency, and drive branch growth.

How do branch managers typically balance administrative duties with team leadership responsibilities?

Branch Managers often face the challenge of managing both operational tasks—such as reporting, compliance, and budget oversight—and leading their team to achieve sales and customer service goals. Successful managers allocate dedicated time for administrative work while maintaining an open-door policy to support and coach staff throughout the day. Regular team meetings, clear goal-setting, and delegation of certain tasks help Branch Managers stay organized and ensure the branch operates smoothly. This balance is essential for meeting targets and fostering a positive work environment.

What is the difference between Branch Manager vs Loan Officer?

AspectBranch ManagerLoan Officer
Required CredentialsOften requires management experience, sometimes a degree in business or financeTypically requires a finance or banking-related degree, licensing, and certifications
Work EnvironmentOversees branch operations, manages staff, and ensures customer serviceWorks directly with clients to evaluate and approve loan applications
Employer & Industry UsageBanking, credit unions, financial institutionsMortgage companies, banks, credit unions

While both roles operate within banking and finance, a Branch Manager oversees overall branch operations and staff, whereas a Loan Officer focuses on evaluating and processing loan applications. The roles often collaborate but differ in responsibilities and required credentials.

Is it hard to be a branch manager?

Being a branch manager involves overseeing daily operations, managing staff, and meeting sales targets, which can be demanding and require strong leadership, organizational, and communication skills. The role often requires experience in the industry, problem-solving abilities, and sometimes certification or training, making it a challenging but rewarding position for those prepared for the responsibilities.

What job categories do people searching Branch Manager jobs in Worcester, MA look for?

The top searched job categories for Branch Manager jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Branch Manager jobs?

Cities near Worcester, MA with the most Branch Manager job openings:

Infographic showing various Branch Manager job openings in Worcester, MA as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $73,708 per year, or $35.4 per hour.

Branch Manager

Wilbraham, MA • On-site

Frey Consulting Group
Recruiting and Staffing Services • 1 - 10 employees

$75 - $85/hr

Other

Posted 10 days ago


Job description

Why this opportunity?

This is an excellent opportunity for a results driven leader who wants more than simply maintaining operations. Theyare looking for someone who will take initiative, build relationships, develop employees, and help expand the branch. Success in this role creates the opportunity to grow your career while helping grow the branch and deepen member relationships.

What You’ll Do
  • Lead the day to day operations of the branch and ensure compliance with credit union policies and regulatory requirements.
  • Drive branch growth through member engagement, relationship building, and promotion of credit union products and services.
  • Supervise, coach, train, and develop branch employees to ensure excellent service and operational efficiency.
  • Manage branch staffing, scheduling, workflow, and employee performance.
  • Serve as a loan originator and process and approve loans within established authority limits.
  • Assist with member service activities and support employees during peak periods.
  • Ensure members receive prompt, professional, and courteous service.
  • Resolve member concerns and complaints in a timely manner.
  • Oversee branch cash controls, balancing activities, and deposit processing.
  • Monitor branch security procedures and ensure compliance with established standards.
  • Conduct regular staff meetings and support ongoing training and development.
  • Track branch performance and prepare reports and recommendations for management.
  • Manage branch expenses and identify opportunities to improve productivity and efficiency.
  • Coordinate branch operations with lending, accounting, and other credit union departments.
  • Maintain branch facilities, equipment, safety standards, and supply levels.
  • Complete special projects and perform branch duties as needed.
What You’ll Bring
  • High school diploma.
  • Five years of banking experience.
  • A strong desire to grow the branch and your career
  • Comprehensive knowledge of banking/credit union products and services.
  • Understanding of branch operations, policies, and procedures.
  • Familiarity with IRA services.
  • General knowledge of applicable legal and regulatory requirements.
  • Strong leadership and team development skills.
  • Excellent member service and relationship management skills.

This is an on-site role in Wilbraham, MA. The salary range is $75,000 - $85,000. In addition, leadership is open to adding incentives tied to branch growth.

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