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Banking Operations Jobs in Boston, MA (NOW HIRING)

Rockland Trust

E Banking Specialist I

Plymouth, MA

We are looking to hire an E Banking Specialist I to support the daily operations and ongoing success of Rockland Trust's electronic banking services. This position focuses on ensuring the integrity ...

New

Rockland Trust

E Banking Specialist I

Kingston, MA · On-site

We are looking to hire an E Banking Specialist I to support the daily operations and ongoing success of Rockland Trust's electronic banking services. This position focuses on ensuring the integrity ...

New

Rockland Trust

E Banking Specialist I

Plymouth, MA

We are looking to hire an E Banking Specialist I to support the daily operations and ongoing success of Rockland Trust's electronic banking services. This position focuses on ensuring the integrity ...

New

Eastern Bank

Commercial Banking Administrator

Boston, MA · On-site

$26.53 - $42.64/hr

Commercial Banking Administrator III works very independently handling accounts of large size and ... Serves as the primary contact with the Loan Production Group and Loan Operations ensuring that all ...

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All JobsBanking Operations JobsBanking Operations Jobs in Boston, MA

Banking Operations information

See Boston, MA salary details

$10

$26

$53

How much do banking operations jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for banking operations in Boston, MA is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $30.05 per hour, depending on experience, location, and employer.

Is banking operations a good career path?

Banking operations involves managing daily banking processes, ensuring compliance, and supporting financial transactions, making it a stable career with opportunities for advancement. It requires strong attention to detail, knowledge of banking systems, and often certifications such as the Certified Banking & Finance Professional (CBFP). The role offers a structured work environment and steady demand in the financial industry.

What is banking operations?

Banking operations refer to the daily activities, processes, and systems that banks use to manage accounts, process transactions, ensure compliance, and provide customer services. These operations include handling deposits and withdrawals, loan processing, clearing checks, maintaining records, and ensuring regulatory requirements are met. Efficient banking operations are crucial for ensuring smooth financial transactions, minimizing risks, and maintaining customer trust. Professionals in this field work behind the scenes to support the bank’s core functions and deliver seamless banking experiences.

What career paths exist in banking operations?

Career paths in banking operations include roles such as operations analyst, compliance officer, risk manager, and branch manager. Advancement often involves gaining experience, certifications like CAMS or Six Sigma, and developing skills in financial systems, regulatory knowledge, and customer service. These roles typically require strong organizational skills and attention to detail.

What is the difference between Banking Operations vs Bank Teller?

AspectBanking OperationsBank Teller
Primary RoleManage back-office functions, processing transactions, compliance, and account maintenanceAssist customers at the branch, handle deposits, withdrawals, and basic account inquiries
Required SkillsAttention to detail, knowledge of banking procedures, compliance standardsCustomer service, communication skills, basic banking knowledge
Work EnvironmentBack-office, administrative setting within banksBranch front-line, customer-facing environment
CertificationsOften requires banking or finance certifications, but not alwaysTypically requires basic banking or customer service training

Banking Operations and Bank Tellers both work within the banking industry but serve different functions. Banking Operations focuses on back-end processes, compliance, and transaction processing, while Bank Tellers interact directly with customers. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive in banking operations, and why are they important?

To thrive in Banking Operations, you need strong analytical abilities, attention to detail, and a solid understanding of financial regulations, often supported by a degree in finance, business, or a related field. Familiarity with core banking systems, transaction processing software, and regulatory compliance platforms is typically required. Excellent organizational skills, teamwork, and effective communication help professionals manage high-volume transactions and resolve issues efficiently. These competencies ensure the accuracy, security, and efficiency of daily banking activities, which are critical for maintaining trust and compliance in the financial sector.

What are some common challenges faced in a banking operations role, and how are they typically addressed?

Professionals in Banking Operations often encounter challenges such as managing high transaction volumes, adhering to strict regulatory requirements, and ensuring timely settlement of payments. These challenges are typically addressed by implementing robust process controls, utilizing specialized banking software, and participating in ongoing compliance training. Collaboration with compliance, IT, and front-office teams is also essential to streamline workflows and quickly resolve any discrepancies or issues that arise.
What are the most commonly searched types of Banking Operations jobs in Boston, MA? The most popular types of Banking Operations jobs in Boston, MA are:
What are popular job titles related to Banking Operations jobs in Boston, MA? For Banking Operations jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Banking Operations jobs in Boston, MA look for? The top searched job categories for Banking Operations jobs in Boston, MA are:
What cities near Boston, MA are hiring for Banking Operations jobs? Cities near Boston, MA with the most Banking Operations job openings:
Banking Operations jobs near you
Infographic showing various Banking Operations job openings in Boston, MA as of August 2026, with employment types broken down into 91% Full Time, and 9% Contract. Highlights an 100% In-person job distribution, with an average salary of $54,580 per year, or $26.2 per hour.

Director, Bank Operations Delivery & Strategy

Reading Co-Operative

Reading, MA • On-site

$145 - $165/hr

Other

Medical, Dental, Vision, PTO

Posted 3 days ago

New

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Director, Bank Operations Delivery & Strategy

Exempt - Salaried Employee Full Time 37.5 Hrs Reading, MA, US

7 days ago Requisition ID: 1289

Salary Range: $145,000.00 To $165,000.00 Annually

At Reading Cooperative Bank, we are more than a financial institution—we are a mutual cooperative bank dedicated to strengthening Main Street and supporting the communities we proudly serve. Rooted in a tradition of trust, collaboration, and local impact, we work every day to empower individuals, families, and small businesses to thrive. If you are passionate about making a meaningful difference and building relationships that matter, we invite you to explore a career with us.

Reporting directly to the Chief Operating Officer, the Director, Bank Operations Delivery & Strategy is a newly created position and a key leadership role responsible for overseeing Deposit Operations, Loan Operations, Back-Office Processing, and the Contact Center. This strategic leader will drive operational excellence, process improvement, automation, and exceptional customer experiences while helping scale a growing community bank.

What You'll Do

  • Develop and execute the strategic vision for bank operations and contact center services.
  • Lead process improvement, automation, and digital transformation initiatives.
  • Establish and monitor KPIs that drive efficiency, quality, customer satisfaction, and employee engagement.
  • Ensure operational processes support growth while maintaining strong controls and compliance.
  • Collaborate with technology and digital teams to implement automation and omnichannel solutions that enhance customer experience and operational efficiency.
  • Build, coach, and develop high-performing teams and future leaders.
  • Manage vendor relationships and evaluate outsourcing opportunities.
  • Collaborate with executive leadership on strategic planning and budgeting.

What You'll Bring

  • Bachelor's degree in Business, Finance, or related field.
  • 15+ years of banking operations experience.
  • 7+ years of management experience within financial services.
  • Proven success leading operational transformation, process redesign, automation, and complex projects.
  • Strong knowledge of banking regulations, risk management, and compliance.
  • Exceptional leadership, communication, and strategic thinking skills.

Why Join Us?

This is a unique opportunity to help shape the future of a growing community bank. You'll have a seat at the leadership table, the ability to influence enterprise-wide strategy, and the chance to drive meaningful improvements for both customers and employees.

We offer a comprehensive and competitive benefits package designed to support the well-being of our employees, including:

  • Choice of medical plans
  • Dental and vision coverage
  • Flexible spending accounts (FSA)
  • Disability insurance

Additional benefits include:

  • Employee Assistance Program (EAP)
  • Generous paid time off
  • Interest-free emergency loan program (up to $1,000, subject to program guidelines)
  • Tuition assistance (available to full-time and part-time employees)

Reading Cooperative Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The pay range indicated is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, and performance. This range may be modified in the future.

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