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Remote Banking Operations Jobs in Boston, MA (NOW HIRING)

Prelim

Client Strategy Analyst

Boston, MA · Remote

$130K - $140K/yr

Our platform powers critical banking operations for institutions across the world, from community banks to multi-billion dollar financial institutions. We're a fast-growing, remote-first startup on a ...

New

Prelim

Implementation Architect

Boston, MA · Remote

$130K - $140K/yr

Our platform powers critical banking operations for institutions across the world, from community banks to some of the largest financial institutions. We're a fast-growing, remote-first startup with ...

Prelim

Project Manager, Implementations

Boston, MA · Remote

$130K - $140K/yr

Our platform powers critical banking operations for institutions across the U.S., from community banks to multi-billion dollar credit unions. We're a fast-growing, remote-first startup on a mission ...

Prelim

Business Operations Lead

Boston, MA · Remote

$240K - $260K/yr

When a new bank comes in, you're the person who looks at current allocation, identifies who has ... Additional benefits include unlimited PTO, a remote work stipend, a life-style stipend, and twice ...

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All JobsBanking Operations JobsRemote Banking Operations JobsRemote Banking Operations Jobs in Boston, MA

Remote Banking Operations information

See Boston, MA salary details

$34.2K

$83.9K

$148.3K

How much do remote banking operations jobs pay per year?

As of Aug 23, 2026, the average yearly pay for remote banking operations in Boston, MA is $83,929.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,900.00 and $111,400.00 per year, depending on experience, location, and employer.

What is a remote banking operations?

A Remote Banking Operations job involves managing and overseeing banking processes, transactions, and customer support from a remote location. Professionals in this role handle tasks such as transaction processing, fraud monitoring, compliance checks, and account management. They use digital banking tools and communication platforms to ensure seamless financial operations. Strong analytical skills, attention to detail, and knowledge of banking regulations are essential for success in this role.

What are the key skills and qualifications needed to thrive in remote banking operations?

To excel in Remote Banking Operations, candidates should have a solid understanding of banking procedures, payment processing, and compliance regulations, generally supported by experience in financial services or a related degree. Familiarity with core banking software, digital transaction platforms, and secure communication tools is highly valued, along with certifications in areas like AML or KYC if applicable. Strong attention to detail, problem-solving abilities, and effective virtual communication are standout soft skills in this field. These competencies are essential for maintaining accuracy, safeguarding client data, and ensuring seamless banking operations in a remote environment.

What are some typical challenges faced in remote banking operations and how are they addressed?

In Remote Banking Operations, professionals often navigate challenges such as coordinating across multiple time zones, ensuring data security, and adapting quickly to evolving financial regulations. These are typically addressed through robust digital collaboration tools, ongoing training, and adherence to strict security protocols. Teams collaborate closely through virtual channels, participate in regular updates, and rely on standardized workflows to maintain accuracy and compliance. Proactive communication and embracing continuous learning play key roles in overcoming these challenges while supporting efficient banking operations.

Is remote banking operations a stressful job?

Remote banking operations can be stressful due to the need for accuracy, compliance with regulations, and managing high volumes of transactions. Employees often work with banking software and must meet strict deadlines, which can contribute to job pressure. However, the remote setup may also reduce commuting stress and allow flexible scheduling.

Which banks allow remote banking operations?

Many banks now offer remote banking operations, allowing employees to perform tasks such as customer service, account management, and transaction processing from home. These roles often require familiarity with banking software, strong communication skills, and sometimes specific certifications. Remote banking jobs are available at both large national banks and smaller financial institutions, especially in customer support and operations departments.

What are the most commonly searched types of Banking Operations jobs in Boston, MA?

The most popular types of Banking Operations jobs in Boston, MA are:

What are popular job titles related to Remote Banking Operations jobs in Boston, MA?

For Remote Banking Operations jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Remote Banking Operations jobs in Boston, MA look for?

The top searched job categories for Remote Banking Operations jobs in Boston, MA are:

What cities near Boston, MA are hiring for Remote Banking Operations jobs?

Cities near Boston, MA with the most Remote Banking Operations job openings:

Remote Banking Operations jobs near you
Infographic showing various Remote Banking Operations job openings in Boston, MA as of August 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 100% Remote job distribution, with an average salary of $83,929 per year, or $40.4 per hour.

Client Strategy Analyst

Prelim

Boston, MA • Remote

$130K - $140K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

Transform how banks serve their customers

Prelim is modernizing how financial institutions onboard and serve their customers. Our platform powers critical banking operations for institutions across the world, from community banks to multi-billion dollar financial institutions. We're a fast-growing, remote-first startup on a mission to make banking more accessible for everyone.

Why We’re Looking for You

We’re looking for a Client Strategy Analyst to support our growing portfolio of live banking clients. In this role, you’ll act as a trusted partner to financial institutions after they go live, helping them successfully operate, troubleshoot, and scale their use of the Prelim platform.

This role sits at the intersection of customer success, problem-solving, and internal coordination. You’ll work closely with bank stakeholders, as well as Prelim’s product, engineering, and sales teams.

What You’ll Do

  • Manage a portfolio of live banking clients as their trusted partner after go-live

  • Conduct regular check-ins and maintain strong relationships with stakeholders from bank operations staff to executives

  • Develop and maintain customer workflows & configurations to align with each institution's goals

  • Handle support escalations, troubleshoot platform issues, and make adjustments on live calls with financial institutions

  • Partner closely with product and engineering teams to investigate bugs, advocate for customer needs, and communicate resolution timelines

  • Manage support ticket flow to ensure timely resolution of customer issues

  • Educate and enable bank employees on platform capabilities and best practices during and after implementation

  • Step in to support strategic implementations during resource crunches, helping with configuration and project management

  • Analyze, synthesize, and communicate product releases to customers

  • Navigate complex customer relationships and de-escalate high-stakes situations while protecting the team

What We’re Looking For

  • Exceptional customer-facing instincts and the ability to manage multiple stakeholders effectively

  • Strong analytical aptitude and a structured approach to diagnosing and solving problems

  • Technical skills in a scripting language

  • Grace under pressure, you stay calm during escalations or high-stakes customer situations

  • Excellent written and verbal communication skills, especially when explaining complex topics to non-specialist audiences

  • Strong organizational skills and comfort managing multiple priorities and accounts

  • Proactive mindset, you identify and address issues before they become problems

  • Genuine care for customers and willingness to go above and beyond

  • Legally authorized to work in the United States and located within the continental United States

About Prelim

Prelim is a San Francisco and New York City-based startup that operates with fully remote positions across the US, helping banks onboard their customers. Our platform is designed to streamline the account opening process for both consumers and businesses, accelerating speed-to-market and enhancing the customer experience for financial institutions. If you’re excited to help shape the future of the banking industry, we encourage you to apply and join our team at Prelim. We are seeking individuals who are driven, ambitious, and eager to make a real impact in a traditional industry ready for technological innovation.

We offer equity, a sponsored 401K, parental leave, and fully paid health, vision, and dental insurance. Additional benefits include unlimited PTO, a remote work stipend, a life-style stipend, and twice-yearly company offsites.

Prelim values diversity and inclusion; people of all backgrounds are welcome to join our mission to transform banking.

Compensation Range: $130K - $140K