J ob Title Senior Production Support Engineer Corporate Title Assistant Vice President Location ... management, and clear communications * Investigate, resolve, and prevent application and ...
J ob Title Senior Production Support Engineer Corporate Title Assistant Vice President Location ... management, and clear communications * Investigate, resolve, and prevent application and ...
Program Manager, Development Manager, Application Support Manager, Production Support Manager, Release Manager Expected Skills: Able to manage highly complex work efforts; may have advanced education ...
Program Manager, Development Manager, Application Support Manager, Production Support Manager, Release Manager Expected Skills: Able to manage highly complex work efforts; may have advanced education ...
Job Summary: - Provide administration and support for SCCM (System Center Configuration Manager) - Troubleshoot and resolve blue screen errors on user devices - Offer technical support for video ...
Job Summary: - Provide administration and support for SCCM (System Center Configuration Manager) - Troubleshoot and resolve blue screen errors on user devices - Offer technical support for video ...
You manage urgency based on customer impact and own each case until the customer's problem is ... At Pendo, great Senior Technical Support Engineers don't just follow instructions; they operate as ...
You manage urgency based on customer impact and own each case until the customer's problem is ... At Pendo, great Senior Technical Support Engineers don't just follow instructions; they operate as ...
You manage urgency based on customer impact and own each case until the customer's problem is ... At Pendo, great Senior Technical Support Engineers don't just follow instructions; they operate as ...
You manage urgency based on customer impact and own each case until the customer's problem is ... At Pendo, great Senior Technical Support Engineers don't just follow instructions; they operate as ...
TAC, Systems Support Engineer
Apex, NC · On-site
$90K - $120K/yr
... Engineer to join our team ... TAC SSE is an escalation point within TAC that manages and oversees support operations for HMMS ...
Quick apply
TAC, Systems Support Engineer
Apex, NC · On-site
$90K - $120K/yr
... Engineer to join our team ... TAC SSE is an escalation point within TAC that manages and oversees support operations for HMMS ...
VoIP Technical Support Engineer
Cary, NC · On-site
... application teams * Understand and leverage network topologies and workflows. * Work with SS7 ... your manager. Employees are responsible for maintaining compliance with hybrid work policies.
VoIP Technical Support Engineer
Cary, NC · On-site
... application teams * Understand and leverage network topologies and workflows. * Work with SS7 ... your manager. Employees are responsible for maintaining compliance with hybrid work policies.
Position Summary We are looking for a Global Support Engineer I who can support a remote-first ... The platform integrates NDR with Network Performance Management (NPM), Intrusion Detection Systems ...
Position Summary We are looking for a Global Support Engineer I who can support a remote-first ... The platform integrates NDR with Network Performance Management (NPM), Intrusion Detection Systems ...
Senior Production Support Engineer - Assistant Vice President
Cary, NC · On-site
$100K - $153K/yr
As a Senior Support Engineer, you will be responsible for maintaining platform availability ... management, and clear communicationsInvestigate, resolve, and prevent application and ...
Senior Production Support Engineer - Assistant Vice President
Cary, NC · On-site
$100K - $153K/yr
As a Senior Support Engineer, you will be responsible for maintaining platform availability ... management, and clear communicationsInvestigate, resolve, and prevent application and ...
VoIP Technical Support Engineer
Cary, NC · On-site
... and application teams Understand and leverage network topologies and workflows. Work with SS7 ... manager. Employees are responsible for maintaining compliance with hybrid work policies. When you ...
VoIP Technical Support Engineer
Cary, NC · On-site
... and application teams Understand and leverage network topologies and workflows. Work with SS7 ... manager. Employees are responsible for maintaining compliance with hybrid work policies. When you ...
Senior Technical Support Engineer - Care Delivery
Raleigh, NC · On-site
$117K - $176K/yr
Senior Technical Support Engineer - Care Delivery page is loaded## Senior Technical Support ... Project manage new client deployment issues through to resolution.* Determines root cause by ...
Senior Technical Support Engineer - Care Delivery
Raleigh, NC · On-site
$117K - $176K/yr
Senior Technical Support Engineer - Care Delivery page is loaded## Senior Technical Support ... Project manage new client deployment issues through to resolution.* Determines root cause by ...
Service Support Analyst
Raleigh, NC · On-site
Raleigh NC, 27607 (Hybrid) Duration: 12 Months Senior Application/Production Support role that ... Partner closely with business owners, architecture teams, developers, QA, and cross‑agency ...
Service Support Analyst
Raleigh, NC · On-site
Raleigh NC, 27607 (Hybrid) Duration: 12 Months Senior Application/Production Support role that ... Partner closely with business owners, architecture teams, developers, QA, and cross‑agency ...
If you are unable to complete this application due to a disability, contact this employer to ask ... Microsoft 365 Administration - Manage Microsoft 365 services including Exchange Online, Teams ...
If you are unable to complete this application due to a disability, contact this employer to ask ... Microsoft 365 Administration - Manage Microsoft 365 services including Exchange Online, Teams ...
Service Support Analyst
Raleigh, NC · On-site
Overview Senior Application/Production Support role for the client application. Provides expert ... Coordination & Communication Act as a liaison between Business, Program Management, System ...
Service Support Analyst
Raleigh, NC · On-site
Overview Senior Application/Production Support role for the client application. Provides expert ... Coordination & Communication Act as a liaison between Business, Program Management, System ...
Desktop Support Engineer (Biotech/Pharma - GxP) ___ Cary, NC & SFO, CA (Onsite) ___ Contract
Cary, NC · On-site
Desktop Support Engineer (Biotech/Pharma - GxP Environment) Location: Onsite - Cary, NC & San ... management, and asset deployment. * Maintain SOPs, validation documentation, and IT policies ...
Quick apply
Desktop Support Engineer (Biotech/Pharma - GxP) ___ Cary, NC & SFO, CA (Onsite) ___ Contract
Cary, NC · On-site
Desktop Support Engineer (Biotech/Pharma - GxP Environment) Location: Onsite - Cary, NC & San ... management, and asset deployment. * Maintain SOPs, validation documentation, and IT policies ...
Pendo's Technical Support Engineers are the diagnostic and strategic layer between customers and ... You manage urgency based on customer impact and own each case until the customer's problem is ...
Pendo's Technical Support Engineers are the diagnostic and strategic layer between customers and ... You manage urgency based on customer impact and own each case until the customer's problem is ...
Site Reliability Engineer-Raleigh, NC
Raleigh, NC · On-site
$55.50 - $73.75/hr
The role involves providing high-quality application support, managing production incidents, and ... programming languages • Deep understanding of the full software development lifecycle • ...
Site Reliability Engineer-Raleigh, NC
Raleigh, NC · On-site
$55.50 - $73.75/hr
The role involves providing high-quality application support, managing production incidents, and ... programming languages • Deep understanding of the full software development lifecycle • ...
Senior Application/Production Support role for the Child Welfare/PATH application. * Provides ... Partner closely with business owners, architecture teams, developers, QA, and cross-agency ...
Senior Application/Production Support role for the Child Welfare/PATH application. * Provides ... Partner closely with business owners, architecture teams, developers, QA, and cross-agency ...
Senior Application/Production Support role for the Child Welfare/PATH NC application . * Provides ... Partner closely with business owners , architecture teams , developers , QA , and cross‐agency ...
Senior Application/Production Support role for the Child Welfare/PATH NC application . * Provides ... Partner closely with business owners , architecture teams , developers , QA , and cross‐agency ...
Service Support Analyst- Senior Level
Raleigh, NC · On-site
$20 - $22/hr
Experience working in an Application Support-based (not hardware) help desk environment ... Partner closely with business owners, architecture teams, developers, QA, and cross‑agency ...
Quick apply
Service Support Analyst- Senior Level
Raleigh, NC · On-site
$20 - $22/hr
Experience working in an Application Support-based (not hardware) help desk environment ... Partner closely with business owners, architecture teams, developers, QA, and cross‑agency ...
Manager Application Support Engineer information
See Raleigh, NC salary details
$17.76 - $22.56
0% of jobs
$22.56 - $27.36
2% of jobs
$27.36 - $32.16
6% of jobs
$32.16 - $36.96
13% of jobs
$38.36 is the 25th percentile. Wages below this are outliers.
$36.96 - $41.76
13% of jobs
The median wage is $46.56 / hr.
$41.76 - $46.56
16% of jobs
$46.56 - $51.37
18% of jobs
$53.97 is the 75th percentile. Wages above this are outliers.
$51.37 - $56.17
13% of jobs
$56.17 - $60.97
12% of jobs
$60.97 - $65.77
4% of jobs
$65.77 - $70.57
3% of jobs
$17
$47
$70
How much do manager application support engineer jobs pay per hour?
What is the difference between Manager Application Support Engineer vs Application Support Engineer?
| Aspect | Manager Application Support Engineer | Application Support Engineer |
|---|---|---|
| Credentials | Bachelor's degree, relevant certifications, leadership experience | Bachelor's degree, technical certifications often preferred |
| Work Environment | Team leadership, client communication, strategic planning | Technical troubleshooting, user support, system monitoring |
| Employer & Industry Usage | IT departments, software companies, enterprise environments | IT support teams, software vendors, tech companies |
| Search & Comparison Intent | Understanding managerial roles in application support | Technical support roles, troubleshooting skills |
The Manager Application Support Engineer typically oversees support teams, manages client relationships, and aligns support strategies with business goals. In contrast, the Application Support Engineer focuses on technical troubleshooting, resolving user issues, and maintaining system performance. Both roles require technical knowledge, but the manager position emphasizes leadership and strategic planning.
What does a Manager Application Support Engineer do?
What are the most commonly searched types of Application Support Engineer jobs in Raleigh, NC?
The most popular types of Application Support Engineer jobs in Raleigh, NC are:
What are popular job titles related to Manager Application Support Engineer jobs in Raleigh, NC?
For Manager Application Support Engineer jobs in Raleigh, NC, the most frequently searched job titles are:
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The top searched job categories for Manager Application Support Engineer jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Manager Application Support Engineer jobs?
Cities near Raleigh, NC with the most Manager Application Support Engineer job openings:

Senior Production Support Engineer - Assistant Vice President
Cary, NC • On-site
Full-time
Medical, Retirement, PTO
Re-posted 12 days ago
Key responsibilities
Support the stability, availability, and resilience of trading platforms through proactive monitoring and operational oversight
Lead and contribute to production support activities, including incident management, root cause analysis, and automation initiatives
Collaborate with developers, analysts, and stakeholders to support deployments, platform enhancements, and disaster recovery
Deutsche Bank rating
7.7
Based on 14 frontline employees who took The Breakroom Quiz
Job description
Job Title Senior Production Support Engineer
Corporate Title Assistant Vice President
Location Cary, NC
Who we are:
In short - an essential part of Deutsche Bank's technology solution, developing applications for key business areas.
Our Technologists drive Cloud, Cyber and business technology strategy while transforming it within a robust, hands-on engineering culture. Learning is a key element of our people strategy, and we have a variety of options for you to develop professionally. Our approach to the future of work champions flexibility and is rooted in the understanding that there have been dramatic shifts in the ways we work.
Having first established a presence in the Americas in the 19th century, Deutsche Bank opened its US technology center in Cary, North Carolina in 2009. Learn more about us here
Overview
We are seeking an experienced and highly capable Senior Production support Engineer to support the Equities and Security Lending businesses. This role is pivotal in ensuring the reliability, performance, and scalability of our trading platforms. You will apply Site Reliability Engineering (SRE) principles to proactively manage system health, drive operational excellence, and collaborate closely with senior traders, developers, and cross-functional teams to optimize front-to-back workflows. As a Senior Support Engineer, you will be responsible for maintaining platform availability, resolving complex issues, and championing automation and observability initiatives. Your ability to communicate effectively across business and technology stakeholders, and operate under pressure in a fast-paced trading environment will be critical to success.
What We Offer You
- A diverse and inclusive environment that embraces change, innovation, and collaboration
- A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
- Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
- Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
- Educational resources, matching gift and volunteer programs
What You'll Do
- Ensure the stability, availability, and resilience of the trading platform through proactive monitoring, observability, and operational oversight
- Lead and contribute hands-on to production support activities, driving SRE best practices, platform reliability, and TOIL reduction
- Serve as the subject matter expert for users and stakeholders, providing timely support, incident management, and clear communications
- Investigate, resolve, and prevent application and infrastructure issues through root cause analysis, postmortems, and strategic follow-up actions
- Drive automation and continuous improvement initiatives, including self-healing capabilities, process optimization, and operational efficiency enhancements
- Act as a production gatekeeper, partnering with developers, analysts, and project teams to support deployments, platform enhancements, disaster recovery, and business continuity activities
Skills You'll Need
- Extensive experience in Production Support, SRE, or DevOps within financial services or trading environments
- Strong technical expertise in Linux/Unix, SQL, scripting, and programming languages such as Python or Java
- Experience with monitoring, observability, and incident management tools, with a focus on platform reliability and performance
- Knowledge of APIs, messaging technologies, distributed systems, cloud platforms, containers (Docker/Kubernetes), and continuous integration/continuous deployment (or development) practices
- Understanding of trading systems and trade lifecycle concepts, combined with strong communication, stakeholder management, and collaborative problem-solving skills
- Proven ability to leverage AI tools to enhance productivity, optimize workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs
Skills That Will Help You Excel
- Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs
- Demonstrated ability to lead major incident response efforts, prioritize effectively under pressure, and drive issues through to resolution in a fast-paced trading environment
- Strong focus on continuous improvement, with the ability to identify automation opportunities, reduce operational toil, and improve platform reliability and resilience
Expectations
It is the Bank's expectation that employees hired into this role will work in the Cary office in accordance with the Bank's hybrid working model.
Deutsche Bank provides reasonable accommodation to candidates and employees with a substantiated need based on disability and/or religion.
The salary range for this position in Cary is $100,000 to $153,000. Actual salaries may be based on a number of factors including, but not limited to, a candidate's skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.
/Deutsche Bank Benefits
At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That's why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!
Learn more about your life at Deutsche Bank through the eyes of our current employees: https://careers.db.com/life
The California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Bank's California Privacy Notice please email HR.Direct@DB.com.
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We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Click these links to view Deutsche Bank's Equal Opportunity Policy Statement and the following notices: EEOC Know Your Rights; Employee Rights and Responsibilities under the Family and Medical Leave Act; and Employee Polygraph Protection Act.
About Deutsche Bank
Sourced by ZipRecruiter
Deutsche Bank is the leading German bank with strong European roots and a global network. We're driving growth through our strong client franchise. Against a backdrop of increasing globalization in the world economy, Deutsche Bank is very well-positioned, with significant regional diversification and substantial revenue streams from all the major regions of the world. We serve our clients' real economic needs in commercial banking, investment banking, private banking and asset management. We are investing heavily in digital technologies, prioritizing long term success over short-term gains, and serving society with ambition and integrity.
Industry
Banking and credit intermediation
Company size
10,000+ Employees
Headquarters location
New York, NY, US