ZipRecruiter

Log In

1

Manager Amazon Spanish Customer Service Jobs (NOW HIRING)

Amazon

Area Manager , Amazon Air

Rockford, IL · On-site

A part of Amazon's transportation solution, Amazon Global Air provides an exhilarating, customer ... motivate your team - Manage safety, quality, productivity, and customer delivery promises ...

Amazon

Pharmacy Manager, Amazon Pharmacy

Wixom, MI · On-site

$62.25 - $73.25/hr

... 7 customer service support, and have their meds delivered to their doorsteps while creating ... At Amazon Pharmacy, the Pharmacy Manager is a licensed Pharmacist who is responsible for the ...

next page

Showing results 1-20

All JobsAmazon Spanish Customer Service JobsManager Amazon Spanish Customer Service Jobs

Manager Amazon Spanish Customer Service information

See salary details

$24.5K

$58K

$101K

How much do manager amazon spanish customer service jobs pay per year?

As of Jun 10, 2026, the average yearly pay for manager amazon spanish customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What does a Manager Amazon Spanish Customer Service do?

A Manager for Amazon Spanish Customer Service oversees a team that handles customer inquiries and issues for Spanish-speaking customers. Their responsibilities include training and supporting customer service associates, ensuring high service quality, analyzing performance metrics, and implementing process improvements. They also help resolve escalated customer complaints and work to enhance the overall customer experience for Spanish-speaking markets.

How does a Manager for Amazon Spanish Customer Service typically collaborate with cross-functional teams to enhance the customer experience?

As a Manager for Amazon Spanish Customer Service, you'll regularly collaborate with teams such as Operations, Training, Quality Assurance, and IT to address customer feedback and streamline support processes. This involves participating in meetings to discuss customer pain points, implementing new policies or technologies, and ensuring that the Spanish-speaking support team is aligned with company standards. Effective communication and coordination with these departments are critical to improving service delivery and resolving issues efficiently, ultimately driving customer satisfaction.

What are the key skills and qualifications needed to thrive as a Manager in Amazon Spanish Customer Service, and why are they important?

To thrive as a Manager in Amazon Spanish Customer Service, you need strong leadership abilities, fluency in Spanish and English, and experience in customer service management, often supported by a relevant degree. Familiarity with CRM systems, Amazon's internal tools, and data analytics platforms is typically required. Excellent communication, conflict resolution, and team development skills help build high-performing, customer-focused teams. These competencies are crucial for delivering outstanding service, meeting performance targets, and fostering a positive work environment.

What is the difference between Manager Amazon Spanish Customer Service vs Customer Service Associate?

AspectManager Amazon Spanish Customer ServiceCustomer Service Associate
Required CredentialsHigh school diploma or equivalent; leadership experience; familiarity with Amazon policiesHigh school diploma or equivalent; customer service skills
Work EnvironmentSupervisory role in call centers or online support teamsFrontline support in call centers or online chat
Employer & Industry UsageAmazon customer service teams

The Manager Amazon Spanish Customer Service oversees support teams, manages operations, and ensures customer satisfaction, requiring leadership skills and experience. In contrast, a Customer Service Associate handles direct customer interactions, focusing on resolving issues. The managerial role involves more responsibility, planning, and team supervision, while the associate role is more task-oriented and entry-level.

More about Manager Amazon Spanish Customer Service jobs
What are the most commonly searched types of Amazon Spanish Customer Service jobs? The most popular types of Amazon Spanish Customer Service jobs are:
What states have the most Manager Amazon Spanish Customer Service jobs? States with the most job openings for Manager Amazon Spanish Customer Service jobs include:
What job categories do people searching Manager Amazon Spanish Customer Service jobs look for? The top searched job categories for Manager Amazon Spanish Customer Service jobs are:
Manager Amazon Spanish Customer Service jobs near you
Infographic showing various Manager Amazon Spanish Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, and 3% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.
Finance Manager, Amazon Customer Service Finance

Finance Manager, Amazon Customer Service Finance

Amazon

Seattle, WA

Full-time

Posted 5 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,833 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

Amazon seeks a highly effective Finance Manager to join the Amazon Customer Service Financial Planning & Analysis (FP&A) team to play a key role in business support. Amazon Customer Service serves as the steward of Customer Obsession across Amazon, with a mission to be unrelenting customer advocates by providing automated and human support while using customer signals to eliminate upstream defects. In this role, you will partner with Finance leaders across the Amazon CS organization to support transformative Customer Service initiatives, joining one of the most customer-obsessed finance teams at Amazon.
Amazon Customer Service is focused on materially improving the customer experience while simplifying business operations

This transformation requires making step changes in how we serve customers, thinking differently about legacy approaches that no longer serve us, running fast with a sense of urgency, and intensifying focus on critical topics that will deliver the most material improvements to customer experience.
As a member of this team, you will leverage analytical, technical, and communication skills to drive worldwide projects, engineer ad-hoc financial analyses, support business planning, and implement ideas for process improvement. The ideal candidate will have a growth mindset, be comfortable with healthy respectful debate, and be skilled at earning trust across both finance and business teams.
Key job responsibilities
- Own monthly close, forecasting, and planning deliverables, including variance analysis, financial modeling, and ad-hoc deep dives that explain what's driving the business
- Partner with business and ops leaders to surface the financial story behind operational metrics, and translate that into actionable insights and recommendations
- Influence senior leadership decisions through clear written narratives, structured analysis, and lead financial review meetings
- Strengthen financial controls and governance by identifying gaps in spending policy, headcount classification, or cost allocation, and partnering with stakeholders to implement scalable fixes
- Drive process improvement and automation across reporting, reconciliation, and data pipelines, partnering with data and technology teams to ensure timely, accurate inputs
- Build scalable tools and solutions that grow throughput on your team and across stakeholder groups

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Amazon logo

About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

View All Amazon Jobs

Apply