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Management Jobs in Springfield, MO (NOW HIRING)

Cintas

Management Trainee

Springfield, MO · On-site

The Management Trainee will work closely with experienced managers to learn about Outside Sales, Production/Warehouse Management, Office Management, Service Management and ultimately prepare you for ...

Cintas

Management Trainee

Springfield, MO · On-site

The Management Trainee will work closely with experienced managers to learn about Outside Sales, Production/Warehouse Management, Office Management, Service Management and ultimately prepare you for ...

Enterprise Holdings

Sales Management Trainee

Ozark, MO · On-site

$47K - $55K/yr

Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an ...

Furniture Row

Sales / Management Trainee

Springfield, MO · On-site

$50K - $60K/yr

SALES/ MANAGEMENT TRAINEES (no previous exp. necessary - we will train you!) Looking for people who are --- * Career Minded * High in Integrity * Ethical * Energetic * Available evenings, weekends ...

Enterprise

Sales Management Trainee

Ozark, MO · On-site

$56K/yr

Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an ...

Furniture Row

Sales / Management Trainee

Springfield, MO · On-site

$50K - $60K/yr

SALES/ MANAGEMENT TRAINEES (no previous exp. necessary - we will train you!) Looking for people who are --- * Career Minded * High in Integrity * Ethical * Energetic * Available evenings, weekends ...

Enterprise Holdings

Sales Management Trainee

Ozark, MO · On-site

$47K - $55K/yr

Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an ...

Enterprise Holdings

Sales Management Trainee

Ozark, MO

$47K - $55K/yr

Start your career with Enterprise Mobility! We're hiring immediately for our respected Management Training Program. Whether you see yourself in sales, business development, customer service, retail ...

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Management information

See Springfield, MO salary details

$26.4K

$44K

$63.2K

How much do management jobs pay per year?

As of Jun 9, 2026, the average yearly pay for management in Springfield, MO is $44,023.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $44,100.00 per year, depending on experience, location, and employer.

What are some common challenges managers face when leading a diverse team, and how can they address them?

Managers often encounter challenges such as communication barriers, varying work styles, and differing cultural expectations when leading diverse teams. Successfully addressing these challenges involves fostering an inclusive environment, promoting open communication, and providing clear expectations. Regular team meetings, cultural competency training, and encouraging feedback can help managers build trust and ensure all team members feel valued. Emphasizing collaboration and recognizing individual strengths also contribute to better team performance and morale.

What is management?

Management is the process of planning, organizing, leading, and controlling resources, including people, finances, and materials, to achieve organizational goals efficiently and effectively. Managers set objectives, coordinate activities, and make strategic decisions to guide teams and organizations toward success. Effective management involves communication, problem-solving, and leadership skills to motivate employees and ensure operations run smoothly.

What is the difference between Management vs Customer Service?

AspectManagementCustomer Service
Required CredentialsLeadership skills, sometimes degrees in business or related fieldsCommunication skills, customer service training often preferred
Work EnvironmentOffice settings, team management, strategic planningRetail, call centers, hospitality, direct interaction with customers
Employer & Industry UsageBusinesses across industries for overseeing teams and operationsCustomer-facing roles in retail, hospitality, and service industries

Management involves overseeing teams, strategic planning, and decision-making within organizations. Customer Service focuses on assisting clients, resolving issues, and ensuring customer satisfaction. While management roles often require leadership skills and industry knowledge, customer service roles emphasize communication and problem-solving skills. Both are essential in business operations but serve different functions within the company structure.

What Are Different Careers in Management?

Different careers in management include specialized technical positions, such as being a project manager, as well as HR or first-line managers who hire and train employees at a company and oversee the daily operations of the employees. As a manager, your duties differ depending on the field in which you work and the specific responsibilities you have. For example, a project manager typically takes over on a specific project, such as an engineering or software development project. You assemble a team, plan a budget and timeline, and keep workers on track throughout the project. HR managers, on the other hand, interview and hire employees and ensure that productivity and performance remain high.

What are the key skills and qualifications needed to thrive in Management, and why are they important?

To thrive in Management, you need strong leadership abilities, strategic planning skills, and a background in business or a related field, often supported by a bachelor's or master's degree. Familiarity with project management tools, budgeting software, and performance tracking systems is typically required. Excellent communication, decision-making, and conflict resolution are vital soft skills for effectively leading teams. These competencies are crucial to drive organizational success, motivate employees, and achieve business goals.
More about Management jobs
What are the most commonly searched types of Management jobs in Springfield, MO? The most popular types of Management jobs in Springfield, MO are:
What job categories do people searching Management jobs in Springfield, MO look for? The top searched job categories for Management jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Management jobs? Cities near Springfield, MO with the most Management job openings:
Management jobs near you
Knowledge Management Service Management Specialist

Knowledge Management Service Management Specialist

O'Reilly Auto Parts

Springfield, MO • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

O'Reilly Auto Parts rating

5.3

Company rating: 5.3 out of 10

Based on 1,826 frontline employees who took The Breakroom Quiz

536th of 713 rated retailers

Job description

The Service Management Specialist II is responsible for negotiating, developing, monitoring, and managing service level agreements (SLAs) relating to IT services and ensuring that these are met. This position ensures that all processes, agreements, and contracts are appropriate for the agreed service level targets, with a specific focus on designing and governing Knowledge Management processes within Jira and Confluence to improve IT service delivery.
Responsibilities and Duties
  • Process Design & Governance: Design and govern Knowledge Management processes in Jira and Confluence; establish standardized workflows, governance, and lifecycle management to improve consistency and reduce knowledge gaps.
  • Repository Management: Develop and maintain structured knowledge repositories by building scalable Confluence spaces and Jira-integrated bases using taxonomy, templates, and metadata to increase retrieval speed.
  • ITSM Integration: Integrate knowledge into ITSM workflows (Incident, Problem, Change), ensuring knowledge is captured and reused during PIRs and change validation to drive faster resolution and reduce repeat incidents.
  • Quality & Compliance: Drive knowledge quality and standardization by enforcing article standards and review cycles; identify instances of noncompliance with organizational policies and escalate issues as appropriate.
  • Automation & Self-Service: Enable automation and intelligent knowledge delivery by leveraging Jira integrations to surface relevant articles during ticket handling, increasing first-contact resolution and ticket deflection.
  • Data Analysis & Reporting: Measure and report on knowledge effectiveness using dashboards (Jira, Confluence, DOMO) to provide visibility into usage trends, contribution rates, and MTTR/FCR improvements.
  • Stakeholder Engagement: Promote a knowledge-centric culture through training and stakeholder engagement, providing advice and assistance to ensure technical capabilities and services are well understood.
  • Continuous Improvement: Resolve complex queries from internal/external customers by interpreting data and identifying answers through the navigation of diverse processes, procedures, and precedents.
  • Project Support: Act as a team member supporting change initiatives by providing basic analysis, project plan updates, and support to deliver prescribed outcomes.
  • Professional Development: Develop own capabilities by participating in development planning, formal training, and coaching; maintain an understanding of relevant technology (Jira/Confluence) and industry best practices.
Skills
Required:
  • Knowledge Governance: Expertise in managing the lifecycle of digital knowledge and ensuring adherence to quality standards.
  • Data Analysis & Trend Determination: Ability to analyze trends from collected data to assist in decision-making and reporting.
  • Negotiation & Consensus Building: Obtains consensus between parties with different interests for the benefit of the organization.
  • Verbal & Written Communication: Expresses ideas, formulates plans, and creates lucid reports tailored to various audiences.
  • Change Management & Gap Analysis: Conducts gap analysis between current and future states to identify components of the overall change strategy.
  • Technical Systems Proficiency: Utilizes database reporting tools and techniques; understands standard office software and ITSM tools (Jira/Confluence).
  • Stakeholder Management: Identifies potential stakeholders, analyzes expectations, and develops management strategies.
  • Business Context Awareness: Understands business architecture, culture, and processes to document the current state of business needs.
  • Inquiry & Critical Thinking: Employs insightful questioning techniques to extract comprehensive information and guide strategic decision-making.
Education and Experience
  • Education: Bachelor's Degree or Equivalent Level.
  • Experience: Experienced practitioner able to deal with the majority of situations and to advise others (3 to 6 years).
  • Managerial Experience: Basic experience of coordinating the work of others (4 to 6 months).

O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
  • Competitive Wages & Paid Time Off
  • Stock Purchase Plan & 401k with Employer Contributions Starting Day One
  • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
  • Team Member Health/Wellbeing Programs
  • Tuition Educational Assistance Programs
  • Opportunities for Career Growth

O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.

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