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Managed Service Provider Jobs in Ohio (NOW HIRING)

Safelite Group

Senior Telecom Engineer

Columbus, OH · On-site

Enterprise call routing solutions Managed Service Provider (MSP) Partnership & Service Delivery - Partner with managed service providers to ensure effective delivery, support, and continuous ...

Dataperk LLC

Network Technician Tier 2

Columbus, OH · On-site

$22.75 - $29.25/hr

DataPerk is a leading IT Managed Service Provider dedicated to excellence, integrity, partnership, and innovation. Our comprehensive range of services includes web design, programming, hosting, data ...

Dataperk LLC

Network Technician Tier 2

Columbus, OH · On-site

$22.75 - $29.25/hr

DataPerk is a leading IT Managed Service Provider dedicated to excellence, integrity, partnership, and innovation. Our comprehensive range of services includes web design, programming, hosting, data ...

Dataperk LLC

Network Technician Tier 2

Columbus, OH · On-site

$22.75 - $29.25/hr

DataPerk is a leading IT Managed Service Provider dedicated to excellence, integrity, partnership, and innovation. Our comprehensive range of services includes web design, programming, hosting, data ...

Dataperk LLC

Network Technician Tier 2

Columbus, OH

$22.75 - $29.25/hr

DataPerk is a leading IT Managed Service Provider dedicated to excellence, integrity, partnership, and innovation. Our comprehensive range of services includes web design, programming, hosting, data ...

CTMS

Tier III Senior Technical Engineer

Akron, OH · On-site

$100K - $137K/yr

CTMS is a leading Managed Service Provider known for delivering cutting-edge technology solutions and exceptional service. They are seeking a highly skilled and experienced Tier 3 Senior Technical ...

PricePro Ford

Service Manager

Whitehouse, OH · On-site

Service Manager Position Summary The Service Manager is accountable for the profitability ... fleet service provider in the region. * Continually analyze margins, labor rates, and shop ...

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All JobsManaged Service Provider JobsManaged Service Provider Jobs in Ohio

Managed Service Provider information

See Ohio salary details

$13

$25

$38

How much do managed service provider jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for managed service provider in Ohio is $25.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $23.32 per hour, depending on experience, location, and employer.

What is a typical day like for someone working as a managed service provider?

A typical day for a Managed Service Provider involves monitoring client systems for any performance issues or security threats, responding to service tickets, conducting routine maintenance, and troubleshooting IT problems either remotely or on-site. You’ll often interact directly with clients to resolve urgent concerns, provide consultations, and implement technology solutions tailored to their needs. Collaboration with other IT professionals and vendors is common, particularly when deploying new software or resolving complex technical challenges. The fast-paced environment requires flexibility, time management, and a proactive approach to problem-solving.

What are the key skills and qualifications needed to thrive in the managed service provider position, and why are they important?

To thrive as a Managed Service Provider, you need expertise in IT infrastructure management, problem-solving, and client relationship management, typically supported by experience in networking, cybersecurity, and systems administration. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and IT certifications such as CompTIA, Microsoft, or Cisco is highly valued. Strong communication skills, customer service mindset, and the ability to manage multiple priorities simultaneously are crucial soft skills in this role. These qualities are essential for delivering reliable IT support, building client trust, and ensuring seamless business operations for clients.

What is a managed service provider?

A Managed Service Provider (MSP) job involves delivering outsourced IT services to businesses, including network management, cybersecurity, cloud computing, and technical support. MSP professionals ensure that clients' IT systems run efficiently, securely, and with minimal downtime. They may monitor infrastructure, troubleshoot issues, and implement technology solutions to meet business needs. Many MSP roles require a strong understanding of IT systems, problem-solving skills, and the ability to work with multiple clients.

What are the most commonly searched types of Managed Service Provider jobs in Ohio? The most popular types of Managed Service Provider jobs in Ohio are:
What are popular job titles related to Managed Service Provider jobs in Ohio? For Managed Service Provider jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Managed Service Provider jobs in Ohio look for? The top searched job categories for Managed Service Provider jobs in Ohio are:
What cities in Ohio are hiring for Managed Service Provider jobs? Cities in Ohio with the most Managed Service Provider job openings:
Managed Service Provider jobs near you
Infographic showing various Managed Service Provider job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $53,671 per year, or $25.8 per hour.

Provider Services Rep

Healthcare Support Staffing

Columbus, OH

$15/hr

Contractor

Re-posted 13 days ago

Job description

Company Description

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Job Description

 Position Purpose:

Responsible for resolving provider inquiries via telephone and email correspondence in a timely and appropriate manner. Provider inquiries including claims, eligibility, covered benefits, authorization status issues

  • Document all activities for reporting and resolution through the customer relationship management application (CRM)
  • Answer inquiries from providers regarding claim, eligibility, covered benefits, authorization status issues
  • Provide first call resolution through issue documentation and resolution with appropriate internal resource, follow-up and ensure closure with the contact who initiated the inquiry
  • Respond appropriately to provider issues and concerns, and provide trending feedback to improve the customer experience
  • Process customer correspondence and provide the appropriate level of timely follow up
  • Manage service related follow up items and outstanding tasks in accordance with established turnaround times
  • Provide assistance to provider regarding website registration, navigation and customer related inquire
  • Educate provider on health plan initiatives during interactions with providers via telephone
  • Maintain performance and quality standards based on established call experience guidelines
  • Research and identify any processing inaccuracies in claim payments and route to the appropriate site operations' team for claim adjustment
  • Identify any trends related to incoming or outgoing calls that may provide policy or process improvements to support excellent customer service, quality improvement and call reduction
Qualifications
  • Healthcare Experience at least I year
  • HS Diploma or equivalent 
  • 2+ years of experience in healthcare or insurance customer service
Additional Information

Advantages of this Opportunity:

  • Pay $15/per hour
  • Start Date: 7/13
  • Long Term Contract Assignment


If you are interested, please call, Lovely 321-574-6539 and email your resume to me.

The greatest compliment to our business is a referral.


If you know of someone looking for a new opportunity, please pass along my contact information! We offer referral bonuses of up to $100.00 for each placement.





Healthcare Support logo

About Healthcare Support

Sourced by ZipRecruiter

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Maitland, FL, US

Year founded

2003

Social media

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