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Managed Service Provider Internship Jobs in Virginia

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Managed Service Provider Internship information

What is a managed service provider internship?

A Managed Service Provider (MSP) Internship is a work experience program where interns gain hands-on knowledge in IT services by assisting MSPs in managing and supporting clients' technology needs. Interns typically learn about network administration, cybersecurity, cloud services, and remote IT support. The role offers exposure to a range of technologies and industries, helping interns develop professional skills in troubleshooting, customer service, and technical documentation. This internship is ideal for students or recent graduates interested in pursuing a career in information technology or managed IT services.

What types of projects and responsibilities can I expect during a managed service provider internship?

During an MSP internship, you can expect to work on a variety of IT support tasks such as troubleshooting client issues, assisting with network monitoring, and helping to deploy software updates. Interns often collaborate closely with experienced technicians and engineers, gaining exposure to real-world problem-solving and client communication. You may also participate in documentation, asset inventory, and learn how to use remote management tools. These experiences are designed to build your technical skills and prepare you for a full-time role in IT support or systems administration.

What are the key skills and qualifications needed to thrive as a managed service provider intern, and why are they important?

To thrive as a Managed Service Provider Intern, you need a solid understanding of IT fundamentals, networking concepts, and troubleshooting, typically supported by coursework or certifications like CompTIA A+ or Network+. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and basic cybersecurity practices is often expected. Strong problem-solving abilities, eagerness to learn, and effective communication skills help interns stand out when supporting clients and collaborating with team members. These skills and qualities are crucial for delivering reliable technical support and gaining practical experience in a fast-paced, client-focused IT environment.

What is the difference between Managed Service Provider Internship vs Network Technician?

AspectManaged Service Provider InternshipNetwork Technician
CredentialsTypically pursuing or recent degree in IT or related fieldCertifications like CompTIA Network+ or Cisco CCNA often preferred
Work EnvironmentInternship setting within MSP companies, supporting client networksHands-on technical work in network setup, maintenance, and troubleshooting
Employer & IndustryManaged Service Providers in IT/tech industryIT service providers, telecom companies, or corporate IT departments
Search & Comparison IntentUnderstanding entry-level roles in MSPsTechnical network support and maintenance roles

The Managed Service Provider Internship offers an entry-level experience focused on supporting MSP operations, often for students or recent graduates. In contrast, a Network Technician role involves direct technical work on networks, requiring specific certifications and hands-on skills. Both roles are essential in the IT industry but differ mainly in experience level and job responsibilities.

What are the most commonly searched types of Managed Service Provider jobs in Virginia? The most popular types of Managed Service Provider jobs in Virginia are:
What are popular job titles related to Managed Service Provider Internship jobs in Virginia? For Managed Service Provider Internship jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Managed Service Provider Internship jobs in Virginia look for? The top searched job categories for Managed Service Provider Internship jobs in Virginia are:
What cities in Virginia are hiring for Managed Service Provider Internship jobs? Cities in Virginia with the most Managed Service Provider Internship job openings:
Managed Service Provider Internship jobs near you

Cybersecurity Operations Engineer I - Managed Service Provider (Hybrid)

IsI Enterprises LLC

Reston, VA • On-site

$80K - $95K/yr

Full-time

PTO

Posted 25 days ago

Job description

ISI Defense is seeking a Cyber Ops Engineer I to join our growing Cybersecurity team supporting customers across the Defense Industrial Base (DIB). As a trusted Managed Security Services Provider (MSSP), we deliver white-glove cybersecurity services that help organizations protect their environments, meet regulatory requirements, and stay ahead of evolving threats.
In this role, you will deploy, maintain, and support cybersecurity technologies while working closely with the Security Operations Center (SOC), MSP Operations, Compliance, Engineering, and Customer Success teams. You will help customers strengthen their security posture through proactive operations, technical expertise, and exceptional customer service.
At ISI Defense, we value teamwork, ownership, continuous learning, and a customer-first mindset. We are looking for someone who is passionate about cybersecurity, enjoys solving technical challenges, and takes pride in delivering outstanding customer experience.
Key Responsibilities
  • Deploy, configure, and maintain cybersecurity solutions across customer environments.
  • Support endpoint, identity, email, cloud, and security monitoring technologies.
  • Investigate and resolve security-related issues and service requests, escalating when appropriate.
  • Perform security hardening, system configuration, patching, and vulnerability remediation activities.
  • Assist with onboarding new customers and implementing cybersecurity standards.
  • Support customers in meeting compliance requirements, including NIST SP 800-171, CMMC, DFARS, and other DIB security requirements.
  • Maintain accurate technical documentation and operational procedures.
  • Collaborate with SOC analysts, engineers, compliance, and MSP operations to deliver high-quality security services.
  • Participate in continuous improvement initiatives and help enhance operational processes and automation.
  • Build trusted relationships with customers by delivering responsive, professional, and white-glove support.

Required Qualifications
  • U.S. Citizenship is required.
  • Must be eligible to obtain and maintain a U.S. Government security clearance.
  • Bachelor's degree in Cybersecurity, Information Technology, or a related field, or equivalent professional experience.
  • 2-4 years of experience in cybersecurity, IT operations, or an MSP environment.
  • Deploy, configure, and support cybersecurity technologies across customer environments, including Microsoft security solutions, identity and access management (IAM), endpoint detection and response (EDR), email security, cloud security and back up, SIEM/SOAR, vulnerability management, data protection, and compliance platforms.
  • Familiarity with security monitoring, and incident response concepts.
  • Understanding of cybersecurity frameworks such as NIST and CMMC.
  • Strong troubleshooting, communication, and organizational skills.
Preferred Qualifications
  • Security+, CySA+, Microsoft Security, SC-200, SC-300, AZ-500, or similar industry certifications.
  • Experience with Microsoft Defender, Microsoft Sentinel, CrowdStrike, HaloPSA, or similar enterprise security platforms.
  • Experience supporting Azure, GCC, or GCC High environments.
  • Experience working within a managed services (MSP/MSSP) environment.
What we offer:
  • Competitive salary range: $80,000 - $95,000 (commensurate with experience).
  • Comprehensive benefits package, including generous PTO.
  • Flexible hybrid work schedule.
  • Opportunities for professional growth and training.
  • A collaborative and innovative company culture that values teamwork and continuous improvement.
Industrial Security Integrators, LLC ("IsI") is an equal opportunity employer committed to affirmative action and diversity in the workplace. It is the policy of IsI to provide Equal Employment Opportunities (EEO) to Employees and Applicants, without regard to race, color, religion, sex, age, marital status, citizenship status, national origin, sexual orientation, gender identity, veteran status or disability or any other factor protected by law and to provide advancement opportunities for minorities, women, disabled individuals, and veterans. IsI is stronger and more effective when our workforce includes highly qualified individuals with diverse backgrounds, cultures, and traditions.
IsI Enterprises does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless IsI has an active agreement in place with the recruiter and such a request has been made by the IsI hiring team and such candidate was submitted to the IsI hiring team via our Applicant Tracking System. Any unsolicited resumes or other data submitted to IsI in violation of this policy may be used by IsI without obligation to pay any fees of any kind to the recruiter.

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