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Managed Service Provider Internship Jobs in Ohio

KPMG US

Manager, Data Operations

Cleveland, OH · On-site

... Managed Service Provider (MSP) resources; responsible for day-to-day monitoring of Azure Data Lake pipelines and operational support activities • Ensure platform stability and reliability through ...

Clutch Canada

$80 - $100/hr

They are expected to develop highly productive Solution Provider, Value‑Added Reseller (VAR), and Managed Service Provider (MSP) relationships so that partners become self‑sufficient in marketing ...

New

KPMG US

Manager, Data Operations

Cincinnati, OH · On-site

... Managed Service Provider (MSP) resources; responsible for day-to-day monitoring of Azure Data Lake pipelines and operational support activities • Ensure platform stability and reliability through ...

Sbdinc

Senior Manager, Site & OT Support

Valley City, OH · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Managed service provider and vendor relationship management, including oversight of SLAs and performance metrics. * System performance management, with a focus on interpreting reports and driving ...

RedHelm

Senior Network Engineer, Projects (Columbus)

Columbus, OH · On-site

$100K - $137K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Prior experience in a Managed Service Provider (MSP) environment is highly desirable. Role & Responsibilities * Design, deploy, and maintain enterprise-class network infrastructure, including LAN ...

ETC Techsolutions LLC

Be Seen First

Technical Support Specialist

Akron, OH · On-site

$50K - $70K/yr

  • Medical

  • Dental

  • Vision

Join our dynamic team at a leading Northeast Ohio-based Managed Service Provider (MSP) technology company. We're searching for an experienced individual with a passion for exceptional customer ...

ETC Techsolutions LLC

Be Seen First

Technical Support Specialist

Akron, OH · On-site

$50K - $70K/yr

  • Medical

  • Dental

  • Vision

Join our dynamic team at a leading Northeast Ohio-based Managed Service Provider (MSP) technology company. We're searching for an experienced individual with a passion for exceptional customer ...

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Managed Service Provider Internship information

What is a managed service provider internship?

A Managed Service Provider (MSP) Internship is a work experience program where interns gain hands-on knowledge in IT services by assisting MSPs in managing and supporting clients' technology needs. Interns typically learn about network administration, cybersecurity, cloud services, and remote IT support. The role offers exposure to a range of technologies and industries, helping interns develop professional skills in troubleshooting, customer service, and technical documentation. This internship is ideal for students or recent graduates interested in pursuing a career in information technology or managed IT services.

What types of projects and responsibilities can I expect during a managed service provider internship?

During an MSP internship, you can expect to work on a variety of IT support tasks such as troubleshooting client issues, assisting with network monitoring, and helping to deploy software updates. Interns often collaborate closely with experienced technicians and engineers, gaining exposure to real-world problem-solving and client communication. You may also participate in documentation, asset inventory, and learn how to use remote management tools. These experiences are designed to build your technical skills and prepare you for a full-time role in IT support or systems administration.

What are the key skills and qualifications needed to thrive as a managed service provider intern, and why are they important?

To thrive as a Managed Service Provider Intern, you need a solid understanding of IT fundamentals, networking concepts, and troubleshooting, typically supported by coursework or certifications like CompTIA A+ or Network+. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and basic cybersecurity practices is often expected. Strong problem-solving abilities, eagerness to learn, and effective communication skills help interns stand out when supporting clients and collaborating with team members. These skills and qualities are crucial for delivering reliable technical support and gaining practical experience in a fast-paced, client-focused IT environment.

What is the difference between Managed Service Provider Internship vs Network Technician?

AspectManaged Service Provider InternshipNetwork Technician
CredentialsTypically pursuing or recent degree in IT or related fieldCertifications like CompTIA Network+ or Cisco CCNA often preferred
Work EnvironmentInternship setting within MSP companies, supporting client networksHands-on technical work in network setup, maintenance, and troubleshooting
Employer & IndustryManaged Service Providers in IT/tech industryIT service providers, telecom companies, or corporate IT departments
Search & Comparison IntentUnderstanding entry-level roles in MSPsTechnical network support and maintenance roles

The Managed Service Provider Internship offers an entry-level experience focused on supporting MSP operations, often for students or recent graduates. In contrast, a Network Technician role involves direct technical work on networks, requiring specific certifications and hands-on skills. Both roles are essential in the IT industry but differ mainly in experience level and job responsibilities.

What are the most commonly searched types of Managed Service Provider jobs in Ohio?

The most popular types of Managed Service Provider jobs in Ohio are:

What are popular job titles related to Managed Service Provider Internship jobs in Ohio?

For Managed Service Provider Internship jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Managed Service Provider Internship jobs in Ohio look for?

The top searched job categories for Managed Service Provider Internship jobs in Ohio are:

What cities in Ohio are hiring for Managed Service Provider Internship jobs?

Cities in Ohio with the most Managed Service Provider Internship job openings:

Managed Service Provider Internship jobs near you

Manager, Data Operations

KPMG US

Cleveland, OH • On-site

Full-time

Re-posted 25 days ago

Job description

Job Summary:
KPMG is a leading provider of audit, tax, and advisory services. They are seeking a Manager, Data Operations to oversee Azure Data Lake pipelines and ensure operational stability, while managing a team of MSP resources.
Responsibilities:
• Lead and manage Managed Service Provider (MSP) resources; responsible for day-to-day monitoring of Azure Data Lake pipelines and operational support activities
• Ensure platform stability and reliability through proactive monitoring, effective incident response, and timely resolution of technical issues
• Own service level agreement (SLA) performance by tracking operational metrics, addressing breaches, and driving corrective actions as required
• Oversee end-to-end data operations monitoring and communicate platform performance, risks, and issues to stakeholders
• Maintain and govern operational documentation, including platform design artifacts, configuration standards, and troubleshooting procedures
• Serve as the primary escalation point for operational issues, collaborating with cross functional teams while providing coaching and guidance to technical staff
• Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment
Qualifications:
Required:
• Minimum five years of recent experience managing data operations, including data pipeline monitoring and incident response, with strong knowledge of Azure Data Factory, Azure Databricks, Azure Data Lake Storage Gen2, and Generative and Agentic AI concepts
• Experience leading and overseeing Managed Service Provider (MSP) teams across multiple time zones
• Strong ability to develop and maintain clear, comprehensive technical and operational documentation
• Demonstrated success meeting SLAs and performance metrics, with a continuous improvement mindset and ability to translate platform insights into actionable improvements
• Strong communication and collaboration skills, with experience supporting strategic planning and cross functional stakeholders
• Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)
Preferred:
• Bachelor's degree from an accredited college or university is preferred
Company:
KPMG is one of the world’s leading professional services firms and the fastest growing Big Four accounting firm in the United States. Founded in 2010, the company is headquartered in New York, USA, with a team of 10001+ employees. The company is currently Late Stage.

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