Aspartof the Customer Experience and The Way We Work Enablementorganization within Enterprise Platforms,theProduct Owner IIownscustomer/employee research and portfolio managementproducts.Representing the voice of the customer and stakeholders whilealsoaligning with business strategy, the Product Owner II definesand articulatesnew opportunities,working in close concert with key stakeholders, including senior leadership andadedicated agile team. Theydefinetheproduct vision and roadmap, prioritize the backlog, anticipate client needs,and serve astheprimary communicator between stakeholders and teams while evaluating product progress at each iteration.
Location:
This role follows a hybrid work model, requiring onsite presence four days per week at one of M&T Bank's regional offices. Candidates must reside within a reasonable commuting distance to one of the following locations:
345 Main Street, Buffalo, NY
115 Federal Street, Boston, MA
1 Light Street, Baltimore, MD
1350 I Street NW, Washington, DC
1100 North Market Street, Wilmington, DE
277 Park Avenue, New York, NY
850 Main Street, Bridgeport, CT
77 Pine Street, Burlington, VT
Primary Responsibilities:
Build and ownthevision,roadmap, and backlog of theQualtrics,User Zoom, User Research, and User Interviews customer/employee research suite andService NowSPM, the enterprise portfolio managementtool.
Represent the voice of the customer within the team and convey story details to the team; make autonomous decisions, quickly and thoughtfully, to move delivery forward in alignment with overall product vision and strategy.
Use a matrixed influencing approach to work with essential business partners throughout the organization, often at a more senior level and irrespective of hierarchy or divisions, advocating for the benefit of the customer.
Managerial/Supervisory Responsibilities:
No direct management responsibility, but while an individual contributor, the jobholder must manage activities through influence, accountability and ownership, functioning in an agile environment.
Education and Experience Required:
Bachelor's degree and a minimum of 6 years' business, analytical, technical and/or product experience, or in lieu of a degree, a combined minimum of 10 years' higher education and/or work experience, including a minimum of 6 years' business, analytical, technical and/or product experience.
Education and Experience Preferred:
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $136,000.00 - $226,600.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
LocationWilmington, Delaware, United States of America