Mailroom Operations Manager Jobs in Tennessee (NOW HIRING)

Job Title: Operations Assistant

Location (city, state): Nashville, TN

Industry: Legal Services

Pay: $22.00 – $25.00 / Per Hour

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About Our Client:

Addison Group is partnering with a well-established professional services organization to hire an Operations Assistant. This role supports a fast-paced office environment and plays a key part in ensuring day-to-day operations run efficiently.

Job Description:

The Operations Assistant is a hands-on role responsible for supporting office operations across several functional areas, including print and digital services, facilities coordination, front desk support, and mailroom logistics. This individual will be a go-to resource for internal teams, ensuring a seamless and professional workplace experience.

Key Responsibilities:

• Handle print and digital production requests, including managing job tickets, operating office equipment (printers, copiers, scanners), and ensuring accurate processing and tracking
• Assist with general office operations such as workspace setup, conference room preparation, minor repairs, and office reconfigurations
• Coordinate incoming and outgoing mail, packages, and courier services, ensuring timely and accurate distribution
• Provide front desk and guest support, including greeting visitors, managing access, and assisting with meeting room scheduling
• Support safety initiatives by assisting with office preparedness efforts, trainings, and compliance-related activities
• Act as a point of contact between internal teams and building management for facility-related needs
• Monitor shared communication channels and respond to internal requests in a timely, service-oriented manner
• Track operational metrics and assist with process improvements to enhance efficiency

Qualifications:

• Bachelor’s degree preferred, or equivalent relevant experience
• 3+ years of experience in office operations, print services, or a combined mailroom/production environment
• Familiarity with print equipment, mail handling processes, and general facilities support
• Ability to multitask and adapt in a fast-paced, deadline-driven environment
• Strong customer service mindset with a proactive and solutions-oriented approach
• Excellent communication skills, both written and verbal
• Comfortable working cross-functionally and building relationships across teams

Additional Details:

• This is an onsite, direct hire position in Nashville
• May require occasional schedule flexibility or overtime based on business needs
• High-visibility role with interaction across multiple departments

Perks:

• Opportunity to work in a collaborative and professional office environment
• Exposure to multiple operational functions and teams
• Potential for long-term growth and skill development
• Competitive pay with the possibility of conversion to a permanent role
• Eligible for Medical, Dental, Vision, and 401(k)

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request.

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