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Mail Processing Manager Jobs in Chicago, IL (NOW HIRING)

Quad

Data Project Manager (Direct Mail)

Chicago, IL · On-site

$53.25 - $72.25/hr

Serve as an additional checkpoint in the process of producing a mail file that matches the client's expectations and the strategy agreed upon. * Manage a multitude of medium- to large-scale projects ...

Rise

Data Project Manager (Direct Mail)

Chicago, IL · On-site

$53.25 - $72/hr

Serve as an additional checkpoint in the process of producing a mail file that matches the client's expectations and the strategy agreed upon. * Manage a multitude of medium- to large-scale projects ...

Quad

Data Project Manager (Direct Mail)

Chicago, IL

$53.25 - $72.25/hr

Serve as an additional checkpoint in the process of producing a mail file that matches the client's expectations and the strategy agreed upon. * Manage a multitude of medium- to large-scale projects ...

KACE

International Mail Analyst

Chicago, IL

$33/hr

... processes for hold out, return to sender and seizure. * Renders items to Program Managers and/or ... mail and parcels weighing up to 70 pounds. Employee Benefits: * Life and AD&D Insurance

United Health Partners

Office Manager

Naperville, IL · On-site

$60K - $70K/yr

Process outgoing mail and packages. * Manage all FedEx, UPS, USPS, and courier shipments. * Track deliveries and resolve shipping issues when necessary. * Support Human Resources with administrative ...

KACE

International Mail Analyst

Chicago, IL · On-site

$33/hr

... processes for hold out, return to sender and seizure. * Renders items to Program Managers and/or ... mail and parcels weighing up to 70 pounds. Employee Benefits: * Life and AD&D Insurance

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All JobsMail Processing JobsMail Processing Manager JobsMail Processing Manager Jobs in Chicago, IL

Mail Processing Manager information

See Chicago, IL salary details

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How much do mail processing manager jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for mail processing manager in Chicago, IL is $22.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $25.53 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a mail processing manager, and why are they important?

To thrive as a Mail Processing Manager, you generally need experience in mail operations, staff supervision, and a strong understanding of logistics or supply chain management, often supported by a relevant associate or bachelor’s degree. Familiarity with mail processing equipment, tracking systems, and software like Microsoft Office or specialized postal management tools is typically required. Excellent organizational, leadership, and communication skills help manage teams efficiently and resolve issues quickly. These skills ensure smooth mail flow, timely delivery, and high team performance in a fast-paced environment.

How to become a mail processing manager?

To become a mail processing manager, candidates typically need a high school diploma or equivalent, with some roles preferring post-secondary education or relevant certifications. Experience in mailroom operations, logistics, or administrative roles is important, along with strong organizational and leadership skills. Progression often involves gaining experience in mail handling, supervisory responsibilities, and familiarity with mailing equipment and software.

What are some common challenges faced by mail processing managers, and how can they be addressed?

Mail Processing Managers often face challenges such as managing high volumes of mail during peak periods, ensuring timely delivery, and maintaining staff efficiency. These challenges can be addressed by implementing effective workflow management systems, cross-training staff to handle various tasks, and using automation technologies to streamline sorting and tracking. Strong communication skills and adaptability are also crucial, as Mail Processing Managers must coordinate with different departments and quickly resolve any operational issues that arise.

What is the difference between Mail Processing Manager vs Mailroom Supervisor?

AspectMail Processing ManagerMailroom Supervisor
CredentialsHigh school diploma; some roles prefer logistics or management certificationsHigh school diploma; experience in mail handling
Work EnvironmentOffice setting, overseeing mail operationsMailroom or shipping area, supervising staff
ResponsibilitiesManaging mail processing, logistics, and staff coordinationSupervising mailroom staff and daily mail handling tasks

The Mail Processing Manager typically has broader responsibilities, including overseeing entire mail operations and logistics, often requiring management skills and certifications. The Mailroom Supervisor focuses on daily mail handling and supervising staff. Both roles are essential in organizations with large mailing needs, but the manager position involves higher-level planning and coordination.

What does a mail processing manager do?

A Mail Processing Manager oversees the operations of mail sorting and distribution within a postal facility or a company's mailroom. They are responsible for managing staff, ensuring timely and accurate sorting of incoming and outgoing mail, and maintaining compliance with postal regulations. Additionally, they may implement process improvements, handle customer inquiries, and ensure the safe handling of packages and sensitive documents. This role requires strong organizational and leadership skills to keep mail operations running smoothly.
What cities near Chicago, IL are hiring for Mail Processing Manager jobs? Cities near Chicago, IL with the most Mail Processing Manager job openings:
Mail Processing Manager jobs near you

Data Project Manager (Direct Mail)

Quad

Chicago, IL • On-site

$53.25 - $72.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Quad rating

6.6

Company rating: 6.6 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

458th of 536 rated manufacturers

Job description


Location: Chicago, Sussex, or Minneapolis, 4 days in office
Please note: This position is not eligible for visa sponsorship, including F-1 visa holders requiring CPT, OPT, or future H-1B sponsorship. Candidates must be authorized to work in the United States without current or future immigration sponsorship.
General Purpose of Job:
As a Data Project Manager and member of the Agency Centralized PMO, you will serve as the connective hub across all agency disciplines - driving projects from inception through final execution. For this position, the projects to support will include audience targeting, test designs, measurement methods, geo-spatial delineation, mail file processing, and coordination across multiple campaigns running simultaneously across many geographies.
You will partner closely with internal teams to plan, execute, and optimize projects while supporting and evolving agency processes. This role requires strong organizational skills, proactive problem solving, a collaborative mindset, and the ability to balance multiple priorities in a fast-paced, client-service environment.
This person will support the Direct Mail Analytics projects across Quad-Rise.
Project Management & Execution:
  • Ensure timely delivery of mail files to manufacturing or back to the client, if Quad is not the printer.
  • Serve as an additional checkpoint in the process of producing a mail file that matches the client's expectations and the strategy agreed upon.
  • Manage a multitude of medium- to large-scale projects across disciplines, ensuring successful delivery from kickoff through final execution.
  • Collaborate with cross-functional teams (creative, strategy, account, production, and media) to define project objectives, build timelines, and establish key milestones.
  • Own project scope, schedules, and budgets, proactively managing changes, risks, and resources to ensure delivery on time, on budget, and to quality standards.
  • Manage resource allocation and identify dependencies early to maintain workflow efficiency.
  • Leverage project management tools (e.g., Workfront) to maintain transparency and provide clear visibility into progress, deliverables, and milestones.

Communication & Collaboration:
  • Partner with the Analytics Liaisons, Data Engineers, Strategists, and Account Leaders to ensure all requirements are met for each campaign, and all necessary details are communicated across these teams.
  • Serve as the central point of contact between internal teams and account leads, managing day-to-day communications and ensuring alignment across stakeholders.
  • Confidently manage tactical client communications, providing clear, timely updates on project status, risks, and milestones as required.
  • Foster open and effective communication, proactively identifying and clearing roadblocks to maintain project momentum and deliver quality final deliverables.
  • Track and prioritize deliverables and requests, ensuring transparency and accountability across teams.
  • Bring a solutions-oriented mindset, offering recommendations to improve both project outcomes and operational efficiency.

Team Support:
  • Champion a positive, collaborative team culture by fostering trust, accountability, and open communication across all project teams.
  • Support the adoption of agency processes, tools, and best practices - helping team members understand workflows and feel confident in their role within the broader project ecosystem.
  • Serve as an advocate for continuous improvement, identifying opportunities to refine processes and championing changes that make teams more effective and aligned.
  • Proactively surface risks and dependencies, bringing well-considered solutions to the team before issues impact delivery or morale.
  • Provide day-to-day support to team members by removing barriers, answering questions, and ensuring no one is left without the guidance or resources they need to succeed.

Problem-Solving & Quality:
  • Proactively identify and resolve project roadblocks, facilitating cross-functional alignment across analytics, technology, account, and strategy teams to keep deliverables on track and objectives clearly defined.
  • Navigate complex workflows and shifting priorities with a solutions-first mindset, maintaining rigorous standards for transparency, operational efficiency, and quality outcomes at every stage of execution.
  • Anticipate team and client needs, providing thoughtful solutions to keep projects on track.
  • Bring a curious, solutions-driven mindset-challenging assumptions and identifying smarter, more efficient ways of working.
  • Champion process improvements by formalizing best practices and applying learnings to future projects.
  • Consistently deliver exceptional service, building trust across teams and clients.

Qualifications:
  • 2-5 years of project management experience in a fast-paced, client-service environment (agency experience preferred), or equivalent combination of experience and demonstrated capability.

Knowledge, Skills & Abilities:
  • Ability to manage projects involving technical, data, or reporting-focused deliverables while translating needs across technical and non-technical stakeholders.
  • Familiarity with direct mail terminology and strategies is preferred. Similarly, basic understanding of lift-over-control measurement techniques and in-market test design would be ideal.
  • Highly organized and detail-oriented, with the ability to manage multiple small to mid-level complex projects simultaneously.
  • Strong problem-solving and critical-thinking skills, with a proactive and solutions-oriented mindset.
  • Excellent communication skills, both written and verbal, with the ability to align cross-functional teams.
  • Ability to thrive in a fast-paced environment, balancing competing priorities with composure and clarity.
  • Strong collaboration and relationship-building skills, fostering trust and accountability across teams.
  • Self-directed and proactive, with a high level of ownership and accountability.
  • Proficiency in project management tools and Microsoft Office Suite; experience with Workfront or similar systems preferred.

Employees can be expected to be paid an annualized salary range of $69,620-$90,000, based on variations in knowledge, skills, experience and market conditions.
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About Us
Rise is an award-winning, full-service Media Agency of Record that is backed by data and powered by people. We create omnichannel experiences using our proprietary tech stack and advanced analytics capabilities to help solve the unique struggles brands face today. This approach, with transparency at its core, specializes in omnichannel media, commerce and retail media, advanced in-home media, as well as content and creator marketing.
We offer "Risers" the opportunity to work in an ever-evolving industry that will foster learning and development, provide an innovative work environment with diverse projects and clients, career advancement paths a collaborative team environment, corporate social responsibility initiatives, an inclusive and diverse culture, plus association with a reputable media agency. We're looking for talent like you who can continue to elevate our work and culture.
About the Team
We offer comprehensive benefits for eligible employees including medical, prescription, dental and vision insurance, 401(k) retirement savings, paid time off, holidays and additional benefits.
Rise and Quad are proud to be equal opportunity employers. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Rise and Quad do not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Rise and Quad also prohibit harassment of applicants and employees based on any of these protected categories.
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