Mail Processing Manager Jobs in Rockford, IL (NOW HIRING)

Schedule: Full-Time

Experience Level: Entry-Level

We are seeking a detail-oriented Document Management Technician to support medical record processing, document management, and administrative operations. This role is responsible for preparing, organizing, scanning, reviewing, and maintaining medical and business documents while ensuring accuracy, confidentiality, and compliance with HIPAA standards. The ideal candidate is organized, computer-savvy, and able to work efficiently in a fast-paced environment with a strong focus on quality and accuracy.

• Prepare, organize, scan, process, and maintain both electronic and physical medical records and company documents.
• Review medical documentation to ensure records are complete, accurate, properly organized, and free of duplicates.
• Gather and assemble examinee charts for medical reviews, examinations, billing processes, and related requests.
• Perform data entry, document indexing, filing, proofreading, email correspondence, and other administrative tasks.
• Create cover letters, update client information, and maintain organized document storage systems.
• Support internal document workflows, mail processing, and record distribution activities.
• Ensure compliance with HIPAA regulations and maintain strict confidentiality of medical and personal information.
• Meet established productivity, quality, and turnaround-time expectations while working independently.

• High school diploma or equivalent.
• Strong data entry skills with excellent attention to detail and accuracy.
• Proficiency with Microsoft Office, including Word, Excel, and Outlook.
• Strong computer literacy and ability to learn new systems and applications.
• Excellent written and verbal communication skills.
• Dependable, organized, and capable of managing multiple tasks simultaneously.
• Ability to review documentation and identify discrepancies or missing information.

• Experience working with medical records, healthcare documentation, insurance claims, or administrative support functions.
• Familiarity with medical terminology and healthcare industry practices.
• Experience using electronic medical records (EMR), CRM systems, or document management software.
• Knowledge of medical insurance and claims processing is a plus.

• Must have reliable internet access and a dedicated private workspace.
• Fast-paced environment requiring strong organizational skills and attention to detail.
• Opportunity to support healthcare and insurance-related operations through accurate document review and management.

Job Type & Location

This is a Contract to Hire position based out of Rockford, IL.

The pay range for this position is $15.00 - $15.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully remote position.

This position is anticipated to close on Aug 26, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.