ZipRecruiter

Log In

1

Mail Operations Manager Jobs in Silver Spring, MD

Strativia

General Clerk (Mailroom)

Alexandria, VA · On-site

$17 - $21.25/hr

The Mailroom Clerk supports daily mail operations by processing high volumes of incoming and ... to manage sensitive or confidential information with discretion. The Mailroom Clerk also assists ...

Strativia

General Clerk (Mailroom)

Alexandria, VA · On-site

$17 - $21/hr

The Mailroom Clerk supports daily mail operations by processing high volumes of incoming and ... to manage sensitive or confidential information with discretion. The Mailroom Clerk also assists ...

next page

Showing results 1-20

All JobsMail Operations JobsMail Operations Manager JobsMail Operations Manager Jobs in Silver Spring, MD

Mail Operations Manager information

See Silver Spring, MD salary details

$32K

$65.6K

$122.5K

How much do mail operations manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for mail operations manager in Silver Spring, MD is $65,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $80,100.00 per year, depending on experience, location, and employer.

What does a Mail Operations Manager do?

A Mail Operations Manager oversees the processing, distribution, and delivery of mail within an organization or facility. They are responsible for managing mailroom staff, implementing efficient mail handling procedures, and ensuring compliance with postal regulations. Additionally, they often coordinate with other departments to meet organizational needs, monitor budgets, and maintain security protocols for sensitive information. Their goal is to ensure timely and accurate mail services while optimizing operational efficiency.

How much is the salary of an operations manager?

The salary of a Mail Operations Manager typically ranges from $50,000 to $90,000 annually, depending on experience, location, and the size of the organization. Senior or specialized managers may earn higher compensation, often supplemented with benefits and bonuses.

What are the key skills and qualifications needed to thrive as a Mail Operations Manager, and why are they important?

Success as a Mail Operations Manager requires organizational expertise, knowledge of mailroom procedures, and experience in logistics or facilities management, often supported by a bachelor’s degree or equivalent experience. Familiarity with mail sorting systems, tracking software, and compliance regulations is typically necessary. Strong leadership, problem-solving, and effective communication skills distinguish top performers in this role. These competencies ensure efficient mail flow, regulatory compliance, and a well-coordinated team, which are vital for organizational effectiveness.

What is the highest paid position at USPS?

The highest paid position at USPS is typically the Postmaster General, who oversees the entire postal service and earns a high executive salary. Other top executive roles, such as Chief Operating Officer or Chief Financial Officer, also have high compensation packages. These roles require extensive experience, leadership skills, and often advanced management certifications.

What jobs make around $100,000 a year?

For a Mail Operations Manager, salaries around $100,000 annually are common in large organizations or with extensive experience and certifications. Similar roles in logistics, supply chain management, or operations management often reach this salary level, especially with leadership responsibilities and specialized skills. Factors such as location, industry, and level of experience influence earning potential.

What is the role of a mailroom operations manager?

A mailroom operations manager oversees the receipt, sorting, distribution, and dispatch of mail and packages within an organization. They coordinate logistics, manage staff, ensure security protocols, and often use mail management software to maintain efficient operations.

What is the difference between Mail Operations Manager vs Mail Clerk?

AspectMail Operations ManagerMail Clerk
ResponsibilitiesOversees mail processing, logistics, staff management, and operational efficiencySorts, distributes, and handles incoming and outgoing mail
Required SkillsLeadership, logistics, organizational skills, knowledge of mailing systemsAttention to detail, basic organizational skills, familiarity with mailing procedures
Work EnvironmentOffice or warehouse setting, managerial roleMailroom or front desk area, entry-level role
CertificationsTypically none required, but logistics or management certifications can helpNone required

The Mail Operations Manager focuses on overseeing the entire mail process, managing staff, and ensuring efficiency, while the Mail Clerk handles the day-to-day sorting and distribution of mail. The manager role requires leadership skills and broader responsibilities, whereas the clerk role is more operational and task-focused.

What are some typical challenges a Mail Operations Manager faces in ensuring timely and accurate mail distribution?

Mail Operations Managers often encounter challenges such as managing high mail volumes during peak periods, minimizing sorting and delivery errors, and maintaining compliance with postal regulations. They must also coordinate efficiently with cross-functional teams, including logistics, facilities, and IT, to streamline workflows and resolve any operational bottlenecks. Implementing process improvements and adopting new technologies are key strategies to overcome these challenges and ensure consistent, reliable mail service.
What job categories do people searching Mail Operations Manager jobs in Silver Spring, MD look for? The top searched job categories for Mail Operations Manager jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Mail Operations Manager jobs? Cities near Silver Spring, MD with the most Mail Operations Manager job openings:
Mail Operations Manager jobs near you
Operations Voice Manager

Operations Voice Manager

Competitive Range Solutions, LLC

Arlington, VA • On-site

Full-time

Posted 21 days ago

Job description

Competitive Range partners with the government to plan and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities while working on challenging, exciting projects in a collaborative, congenial environment.

Competitive Range Solutions requires the expertise of a talented and experienced Operations Voice Manager to assist in directing and managing the program's executive support group. The candidate must reference their ability and experience working in a Department of Defense (DoD) customer environment and effective integration with a government multi-contractor team.

Roles and Responsibilities:

  • Operate and maintain government-furnished voice communication systems, including VoIP, VoSIP, ACD, and TDM technologies. This includes all related equipment and systems management 24x7x365.
  • Develop and execute a formal preventive maintenance program. Ensure all voice infrastructure is up to date with patches and vendor upgrades and meets security/compliance requirements.
  • Continuously monitor voice system performance, report on metrics, and take corrective actions to maintain optimal service levels.
  • Manage customer incident tickets, troubleshoot, and resolve issues to restore full operational capabilities swiftly.
  • Maintain and update all documentation related to the operation and maintenance of voice services and equipment. Ensure compatibility with long-distance and local exchange networks.
  • Operate and maintain VoIP, VoSIP, and TDM systems, ensuring compliance and efficient operation across various locations.
  • Conduct preventative maintenance, spare parts management, and fault detection for telecommunications systems.
  • Support telecommunication system configuration management, provide call detail reporting and generate standard and custom reports as required.
  • Maintain and operate the ACDS, ensuring system efficiency, compliance, and optimal performance.
  • Administer and maintain voice mail systems, ensuring software updates and program fixes are routinely applied.
  • Operate and maintain an E911 database, perform periodic testing, and troubleshoot resolution.
  • Provide technical and project management support for voice projects, including coordination, requirement analysis, and solution development.

Qualifications/Experience:

  • Active TS/SCI Clearance
  • 10+ years of relevant experience
  • Experience in voice communications technology, including VoIP, VoSIP, and TDM systems.
  • Strong technical knowledge of telecommunications equipment and systems management.
  • Exceptional communication and interpersonal skills for interacting with team members, stakeholders, and customers.

Education/Certifications:

  • Bachelor's Degree in a related field (required)
  • Security Plus Certification (required)