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Mail Operations Manager Jobs in Silver Spring, MD

MAXISIQ

Admin Support/Mail & File Management

Washington, DC · On-site

$39K - $52K/yr

Admin Support/Mail & File Management TechSilo is looking for an Admin Support/Mail & File ... If you're passionate about administrative operations, document handling, and delivering reliable ...

PathForward

Operations Manager

Arlington, VA · On-site

$85K - $95K/yr

Oversee mail distribution processes, including regular pickup and internal distribution * Prepare ... operations, office management, or administrative management roles * Demonstrated experience ...

ICF

Mail Services Associate

Reston, VA · On-site

$16.75 - $19.75/hr

... operations and domestic and international packages handling. * Proven ability to manage multiple ... mail and shipping activities. * Strong written and verbal communication across all levels to ...

InstantServe LLC

Support Services Assistant

Washington, DC · On-site

$18 - $24/hr

The role involves handling mail operations, inventory management, transportation support, office supplies, property tracking, and facilities assistance under general supervision. Required Skills ...

Arcfield

Business Operations Manager

Chantilly, VA · On-site

Monitor communications (email, mail, phone) and route inquiries appropriately to maintain operational efficiency. * Manage the procurement of office supplies. * Submit and manage Helpdesk Tickets on ...

Cni

Mail Courier

Washington, DC

$21.77/hr

The Mail Courier supports daily mailroom and courier operations for federal customers. This ... managers, customers and client representatives * Ability to provide clear directions and respond ...

TechSilo

Admin SupportMail File Management

Washington, DC

$20.50 - $27.50/hr

TechSilo is looking for an Admin Support/Mail & File Management professional to provide essential ... Demonstrated experience with mail operations, including collecting, sorting, distributing, and ...

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Mail Operations Manager information

See Silver Spring, MD salary details

$32K

$65.6K

$122.5K

How much do mail operations manager jobs pay per year?

As of Jun 18, 2026, the average yearly pay for mail operations manager in Silver Spring, MD is $65,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $80,100.00 per year, depending on experience, location, and employer.

What does a Mail Operations Manager do?

A Mail Operations Manager oversees the processing, distribution, and delivery of mail within an organization or facility. They are responsible for managing mailroom staff, implementing efficient mail handling procedures, and ensuring compliance with postal regulations. Additionally, they often coordinate with other departments to meet organizational needs, monitor budgets, and maintain security protocols for sensitive information. Their goal is to ensure timely and accurate mail services while optimizing operational efficiency.

What are the key skills and qualifications needed to thrive as a Mail Operations Manager, and why are they important?

Success as a Mail Operations Manager requires organizational expertise, knowledge of mailroom procedures, and experience in logistics or facilities management, often supported by a bachelor’s degree or equivalent experience. Familiarity with mail sorting systems, tracking software, and compliance regulations is typically necessary. Strong leadership, problem-solving, and effective communication skills distinguish top performers in this role. These competencies ensure efficient mail flow, regulatory compliance, and a well-coordinated team, which are vital for organizational effectiveness.

What is the difference between Mail Operations Manager vs Mail Clerk?

AspectMail Operations ManagerMail Clerk
ResponsibilitiesOversees mail processing, logistics, staff management, and operational efficiencySorts, distributes, and handles incoming and outgoing mail
Required SkillsLeadership, logistics, organizational skills, knowledge of mailing systemsAttention to detail, basic organizational skills, familiarity with mailing procedures
Work EnvironmentOffice or warehouse setting, managerial roleMailroom or front desk area, entry-level role
CertificationsTypically none required, but logistics or management certifications can helpNone required

The Mail Operations Manager focuses on overseeing the entire mail process, managing staff, and ensuring efficiency, while the Mail Clerk handles the day-to-day sorting and distribution of mail. The manager role requires leadership skills and broader responsibilities, whereas the clerk role is more operational and task-focused.

What are some typical challenges a Mail Operations Manager faces in ensuring timely and accurate mail distribution?

Mail Operations Managers often encounter challenges such as managing high mail volumes during peak periods, minimizing sorting and delivery errors, and maintaining compliance with postal regulations. They must also coordinate efficiently with cross-functional teams, including logistics, facilities, and IT, to streamline workflows and resolve any operational bottlenecks. Implementing process improvements and adopting new technologies are key strategies to overcome these challenges and ensure consistent, reliable mail service.
What job categories do people searching Mail Operations Manager jobs in Silver Spring, MD look for? The top searched job categories for Mail Operations Manager jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Mail Operations Manager jobs? Cities near Silver Spring, MD with the most Mail Operations Manager job openings:
Mail Operations Manager jobs near you

Admin Support/Mail & File Management

MAXISIQ

Washington, DC • On-site

$39K - $52K/yr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Admin Support/Mail & File Management

TechSilo is looking for an Admin Support/Mail & File Management professional to provide essential mail room, file management, receptionist, and administrative support services within the USTDA Information Resource Center. If you're passionate about administrative operations, document handling, and delivering reliable office support, this could be the perfect role for you. This is a proposal-based opportunity, and TechSilo is making contingent offers now for inclusion in an upcoming proposal; employment in this role is contingent upon contract award.

In this position, you'll help ensure the smooth day-to-day flow of incoming and outgoing correspondence, maintain organized filing systems, support office operations, and provide responsive customer service to internal staff.

On a given day, you will spend time:

  • Processing, logging, and tracking all incoming unclassified mail and packages, checking for attachments, identifying discrepancies, and contacting originators when necessary
  • Sorting and distributing incoming correspondence, faxes, electronic documents, and shared email messages in accordance with USTDA guidelines
  • Preparing and processing outgoing mail, including express delivery pouches, courier shipments, and post office deliveries
  • Organizing and maintaining physical files, records, and document storage systems
  • Maintaining mail room, copier room, and workroom areas clean, organized, and fully stocked; monitoring office supply levels and notifying the Office of Administration when supplies run low or equipment malfunctions
  • Providing general receptionist and administrative support, including handling phones, responding to inquiries, assisting staff and visitors, and supporting conference room and training room setup as needed
Qualifications

**Required Qualifications**

  • Active Secret clearance required
  • High school diploma required; associate degree or additional higher education preferred
  • 2+ years of relevant administrative, mail room, file management, receptionist, or office support experience
  • Professional demeanor and ability to greet high-level visitors and callers with appropriate appearance and attitude
  • Demonstrated experience with mail operations, including collecting, sorting, distributing, and tracking incoming and outgoing correspondence
  • Experience maintaining receipt logs, mailing records, and shipment documentation
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook), shared email inboxes, and data entry systems
  • Familiarity with office and mailroom equipment (copiers, printers, scanners, fax machines, postage/shipping equipment)
  • Strong written and verbal communication skills with excellent interpersonal and customer-service abilities
  • Excellent organizational skills, attention to detail, and ability to prioritize multiple tasks independently
  • Physical ability to lift, carry, and organize files, mail bins, and boxes; stand, walk, and move between office areas as needed

**Preferred Qualifications**

  • Previous experience supporting a government office or regulated administrative environment
  • Experience with shipping vendors (USPS, FedEx, UPS) or similar courier services
Additional Information

All your information will be kept confidential according to EEO guidelines.

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