ZipRecruiter

Log In

1

Mac Tools Distributor Jobs in Minnesota (NOW HIRING)

All JobsMac Tools Distributor JobsMac Tools Distributor Jobs in Minnesota

Mac Tools Distributor information

See Minnesota salary details

$10

$16

$26

How much do mac tools distributor jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for mac tools distributor in Minnesota is $16.60, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $18.85 per hour, depending on experience, location, and employer.

What is a Mac Tools Distributor?

A Mac Tools Distributor is an independent business owner who sells Mac Tools products directly to customers, primarily in the automotive and industrial industries. Distributors operate their own mobile tool stores, visiting mechanics, technicians, and other professionals to provide tools and equipment. This role involves managing inventory, building customer relationships, and growing a sales territory. Mac Tools provides training, marketing support, and a recognized brand, but distributors are responsible for running their business successfully.

What does a Mac Tools Distributor do?

A typical day as a Mac Tools Distributor involves driving a mobile tool store to various customers such as auto repair shops, maintaining and organizing inventory, demonstrating products, and processing orders and payments directly from your vehicle. You’ll spend much of your time interacting with mechanics and shop owners, building relationships, and addressing their tool and equipment needs. Distributors frequently handle administrative tasks like route planning, restocking, and financial record-keeping. The role is independent and entrepreneurial, offering the opportunity to set your own schedule and grow your customer base as your business skills develop.

What are the key skills and qualifications needed to thrive as a Mac Tools Distributor?

To thrive as a Mac Tools Distributor, you need solid sales skills, business acumen, organizational ability, and a valid driver’s license. Familiarity with inventory management systems, mobile sales software, and knowledge of automotive tools is typically beneficial. Strong people skills, self-motivation, and a proactive approach to customer service help set top performers apart in this role. These abilities are vital because success depends on building lasting customer relationships, efficient route management, and consistently meeting sales targets.

How much do Mac Tools distributors make?

Mac Tools distributors typically earn between $30,000 and $70,000 annually, depending on sales performance, experience, and effort. Income is often commission-based, with distributors responsible for building their customer base and managing their schedule.

What are the most commonly searched types of Mac Tools Distributor jobs in Minnesota?

The most popular types of Mac Tools Distributor jobs in Minnesota are:

What are popular job titles related to Mac Tools Distributor jobs in Minnesota?

For Mac Tools Distributor jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Mac Tools Distributor jobs in Minnesota look for?

The top searched job categories for Mac Tools Distributor jobs in Minnesota are:

Mac Tools Distributor jobs near you
Infographic showing various Mac Tools Distributor job openings in Minnesota as of August 2026, with employment types broken down into 82% Full Time, 13% Part Time, 3% Contract, and 2% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $34,524 per year, or $16.6 per hour.

L2 Desk Side Support Technician

INA Solution Inc

Minneapolis, MN • On-site

$20 - $28/hr

Contractor

Posted 27 days ago

Job description

Job Title : L2 Desk Side Support Technician
Location : Minneapolis, Minnesota (5 days Onsite)
Primary Skill ServiceNow Ticket Management

Position Overview

The Deskside Support Technician provides onsite IT support in a ServiceNow-driven, SLA-managed enterprise environment supporting Allianz business units. This role focuses on incident resolution, device lifecycle management, and delivering a high-quality end-user experience while adhering to defined ITSM processes and performance metrics.

Key Responsibilities

ServiceNow Ticket Management

  • Manage and resolve incidents and service requests using ServiceNow ITSM platform
  • Accurately log, categorize, and update tickets with required details throughout the lifecycle
  • Prioritize tickets based on business impact and urgency, ensuring SLA compliance
  • Escalate issues to appropriate resolver groups when required
  • Monitor assigned queue and maintain ticket ownership until resolution

End-User Support (Onsite & Remote)

  • Provide deskside and remote support for:
    • Laptops, desktops, docking stations, and mobile devices, including both Windows and Mac OS devices
    • Microsoft 365 applications and enterprise tools
    • Intune, Azure and Entra knowledge and understanding
  • Troubleshoot hardware and software issues and restore service quickly
  • Deliver high-touch support aligned with Allianz customer experience expectations

Device Deployment & Lifecycle (IMAC / JML)

  • Perform IMAC activities (Install, Move, Add, Change) for end-user devices
  • Support Joiner/Mover/Leaver (JML) processes, including:
    • New hire onboarding (device build, setup, Day 1 readiness)
    • Equipment refreshes and replacement
    • User offboarding and asset recovery
  • Image, configure, and deploy devices using standard enterprise builds

Onsite Operations & Smart Hands Support

  • Act as onsite IT point of contact for end users and local business units
  • Provide “smart hands and eyes” support for infrastructure teams (network, server, telephony, printers)
  • Coordinate with Service Desk, engineering, and vendor teams for issue resolution
  • Support hardware break/fix, vendor repairs, and logistics coordination

SLA & Performance Compliance

  • Meet or exceed defined ServiceNow SLAs, including:
    • Incident response times
    • Resolution timelines (MTTR targets)
  • Maintain high ticket quality and documentation standards
  • Support reporting accuracy by ensuring tickets are properly updated and closed

Documentation & Continuous Improvement

  • Document troubleshooting steps, fixes, and processes in knowledge base
  • Identify recurring issues and support root cause analysis
  • Monitor ticket trends and recommend process or service improvements
  • Contribute to operational documentation and service communications

Qualifications

Required

  • Experience in enterprise deskside or IT support environment
  • Hands-on experience with ServiceNow or similar ITSM tools
  • Knowledge of Windows OS, laptops, mobile devices, and enterprise applications
  • Knowledge of Mac OS, laptops, mobile devices, and enterprise applications
  • Experience working in SLA-driven support environments
  • Customer-focused with excellent communication skills

Preferred

  • Experience supporting Allianz or similar large enterprise environments
  • Familiarity with endpoint management tools and device imaging
  • Exposure to ITIL processes (Incident, Problem, Change Management)

Key Skills

  • Strong troubleshooting and problem-solving ability
  • Ability to manage multiple tickets in a high-volume queue
  • Strong prioritization and time management skills
  • Ability to work independently and collaboratively

Working Environment

  • Enterprise office environment supporting a large, distributed user base
  • High-volume ServiceNow queue with SLA-driven performance expectations
  • Close collaboration with:
    • Service Desk (remote support)
    • Engineering teams
    • Third-party vendors and suppliers