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Loyalty Program Jobs in Dallas, TX (NOW HIRING)

Catalyst Brands

Product Manager ( Loyalty)

Dallas, TX · On-site

$78K - $130K/yr

Responsibilities will include managing the requirements and user stories associated with converting the JCPenney customer loyalty program into a full Catalyst cross-brand loyalty program, over ...

Catalyst Brands

Product Manager ( Loyalty)

Dallas, TX · On-site

$78K/yr

Responsibilities will include managing the requirements and user stories associated with converting the JCPenney customer loyalty program into a full Catalyst cross-brand loyalty program, over ...

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Loyalty Program information

See Dallas, TX salary details

$26.2K

$44.8K

$56.4K

How much do loyalty program jobs pay per year?

As of Aug 3, 2026, the average yearly pay for loyalty program in Dallas, TX is $44,843.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $48,500.00 per year, depending on experience, location, and employer.

What does a Loyalty Program job entail?

A Loyalty Program job involves managing and enhancing customer loyalty initiatives for a business. Responsibilities typically include designing rewards programs, analyzing customer data, and improving customer engagement strategies. Professionals in this role collaborate with marketing, sales, and customer service teams to drive retention and increase customer lifetime value. They may also track program performance and suggest improvements based on insights and trends.

What are some typical challenges faced in a Loyalty Program role, and how can they be addressed?

One common challenge in a Loyalty Program role is striking the right balance between providing attractive customer rewards and managing program costs to ensure profitability. Additionally, maintaining customer engagement requires ongoing analysis of member behaviors and preferences, often demanding creative campaign strategies and regular adjustments. Collaboration across marketing, IT, and customer service teams is essential to seamlessly implement new features and resolve technical issues quickly. Staying up to date with industry trends and customer expectations also helps loyalty professionals innovate and keep their programs competitive.

What are the key skills and qualifications needed to thrive in the Loyalty Program position, and why are they important?

To excel in a Loyalty Program role, you need a strong background in marketing, customer relationship management (CRM), and data analysis, typically supported by a relevant degree or certification. Familiarity with loyalty management software, CRM platforms like Salesforce, and analytics tools such as Google Analytics or Excel is highly valued. Excellent communication, project management, and problem-solving skills are essential for working effectively with cross-functional teams and engaging diverse customer groups. These capabilities are crucial for designing, implementing, and optimizing programs that drive customer retention and business growth.

What are the most commonly searched types of Loyalty Program jobs in Dallas, TX? The most popular types of Loyalty Program jobs in Dallas, TX are:
What are popular job titles related to Loyalty Program jobs in Dallas, TX? For Loyalty Program jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Loyalty Program jobs in Dallas, TX look for? The top searched job categories for Loyalty Program jobs in Dallas, TX are:
Loyalty Program jobs near you
Infographic showing various Loyalty Program job openings in Dallas, TX as of July 2026, with employment types broken down into 67% Part Time, and 33% Temporary. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $44,843 per year, or $21.6 per hour.

Product Manager ( Loyalty)

Catalyst Brands

Dallas, TX • On-site

$78K - $130K/yr

Full-time

Re-posted 2 days ago

Catalyst Brands rating

7.0

Company rating: 7.0 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

Overview
Overall Associate Expectations:
Product Manager to lead product management for Customer Loyalty capabilities and experiences. Responsible for shaping and delivering a product vision and roadmap that enables capabilities that allow growth for loyalty experiences leading to increased customer engagement, customer acquisition and LTV. Responsibilities will include managing the requirements and user stories associated with converting the JCPenney customer loyalty program into a full Catalyst cross-brand loyalty program, over various phases spanning multiple years.
Core Competencies: Catalyst brands established core competencies to ensure all associates have a basic understanding of what is expected from a company standpoint. These include, Customer focus, embracing accountability, strategic thinking, driving execution, effective collaboration, and cultivate learning.
Key Responsibilities
• Product Strategy & Roadmap
o Assists manager with defining and maintaining the product vision and strategic roadmap for Loyalty capabilities evolution.
o Partner with business partners to align product strategy with enterprise objectives and marketing priorities.
• Requirements & Documentation
o Lead requirements gathering sessions with business stakeholders, end-users, and technical teams. This includes, marketing partners, digital partners, customer care and store ops, third party vendors, technical team and dependent technical teams.
o Document business requirements, user stories, acceptance criteria, and process flows with precision and clarity. Review with all impacted teams prior to development. Engage with architects and engineering partners to ensure solution is understood by all before execution & delivery phase.
o Ensure requirements are traceable and aligned with business value delivery.
• Cross-Functional Leadership
o Serve as the primary liaison between marketing business, creative, technology, digital teams, customer care and store operations to ensure successful product delivery.
o Partner with engineering, design, and operations teams to translate requirements into actionable solutions.
o Drive alignment and manage stakeholder expectations throughout the product lifecycle.
• Execution & Delivery
o Prioritize features and backlog items to maximize business impact and delivery efficiency.
o Track progress, manage risks, and ensure timely delivery of capabilities and enhancements.
o Support testing, change management, and training to enable adoption of new capabilities.
o Documenting gaps for future roadmap considerations
o Communicate to all impacted teams throughout.
• Continuous Improvement
o Monitor usage and performance of marketing platforms and tools.
o Gather feedback from stakeholders to inform enhancements and future roadmap planning.
o Stay current on industry best practices, emerging technologies, and trends in marketing operations and creative enablement.
• Skills and Experience Needed:
o Three years' experience leading product in an agile environment, with the associated processes and deliverables.
o Proven ability to own the full product lifecycle-from vision and roadmap through requirements and delivery.
o Direct experience with loyalty program capabilities: loyalty platforms/loyalty strategy.
o Strong analytical and problem-solving skills with an ability to translate complex business needs into actionable requirements.
o Excellent written and verbal communication skills; adept at stakeholder engagement across business and technology teams.
o Familiarity with agile methodologies, user story writing, and backlog management.
Pay Range
USD $78,150.00 - USD $130,250.00 /Yr.

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