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Loyalty Program Marketing Manager Jobs (NOW HIRING)

TripAdvisor LLC

... Marketing Manager, Loyalty to grow and strengthen our rewards programs across Tripadvisor and ... Use booking and program data - member behavior, redemption, tier progression, holdout ...

Cornerstone Building Brands

Own the day-to-day management of the Contractor Loyalty Program--ensuring program rules, product ... Collaborate with Marketing and Sales on contractor promotions and incentives that drive product ...

Perfict

Sr Product Manager, Loyalty Program

San Francisco, CA · On-site

$149K - $196K/yr

... marketing, and sales teams. Qualifications : Required : • 5 years of product management in a ... loyalty programs integrate with and function at the point of sale, both in-store and online • ...

Cascade Residential Servi

MARKETING MANAGER

Tampa, FL · On-site

... programs that reward loyalty. You'll be responsible for our membership marketing, customer ... Manage a consistent email calendar covering seasonal promotions, membership renewals, service ...

Chevron Corporation

Specialist, Loyalty

Houston, TX · On-site

... Marketing Manager, the role coordinates the implementation of campaigns, promotions, program ... Loyalty Program Specialist - Chevron Texaco Rewards (CTR) The Loyalty Program Specialist is ...

Chevron

Specialist, Loyalty

Houston, TX · On-site

... Marketing Manager, the role coordinates the implementation of campaigns, promotions, program ... Loyalty Program Specialist - Chevron Texaco Rewards (CTR) The Loyalty Program Specialist is ...

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How much do loyalty program marketing manager jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for loyalty program marketing manager in the United States is $54.82, according to ZipRecruiter salary data. Most workers in this role earn between $41.35 and $65.87 per hour, depending on experience, location, and employer.

What does a loyalty program marketing manager do?

A Loyalty Program Marketing Manager is responsible for developing, implementing, and managing marketing strategies that encourage customers to engage with and remain loyal to a brand. They analyze customer data, create rewards programs, oversee promotional campaigns, and measure program effectiveness to increase customer retention and lifetime value. Their role often involves collaborating with other marketing teams, leveraging technology platforms, and continuously optimizing loyalty initiatives to achieve business goals.

What are the key skills and qualifications needed to thrive as a loyalty program marketing manager?

To thrive as a Loyalty Program Marketing Manager, you need expertise in marketing strategy, data analysis, and customer relationship management, often supported by a degree in marketing or business. Familiarity with CRM platforms, loyalty program software, and data analytics tools is typically required. Strong communication, project management, and creative problem-solving skills help set top performers apart. These skills are crucial for designing effective loyalty programs, driving customer engagement, and delivering measurable business results.

How does a loyalty program marketing manager typically collaborate with other departments to ensure the success of loyalty initiatives?

A Loyalty Program Marketing Manager works closely with various departments such as IT, customer service, analytics, and product teams to ensure the seamless execution of loyalty campaigns. They often coordinate with IT to integrate loyalty technology, with analytics to assess program performance, and with customer service to address member feedback or issues. Cross-functional collaboration is essential for aligning promotional strategies, ensuring accurate data tracking, and delivering a consistent customer experience across all touchpoints.

What is the difference between Loyalty Program Marketing Manager vs Customer Loyalty Coordinator?

AspectLoyalty Program Marketing ManagerCustomer Loyalty Coordinator
ResponsibilitiesDevelops and executes loyalty marketing strategies, manages campaigns, analyzes dataSupports loyalty initiatives, assists with customer engagement, handles customer inquiries
Required SkillsMarketing expertise, data analysis, campaign managementCustomer service, communication, basic marketing knowledge
Work EnvironmentMarketing teams, corporate offices, cross-department collaborationCustomer service centers, retail locations, support teams
Common CertificationsMarketing certifications, CRM platform trainingCustomer service certifications, CRM familiarity

The Loyalty Program Marketing Manager focuses on creating and managing loyalty marketing strategies, while the Customer Loyalty Coordinator provides support and assists in executing these programs. The manager role involves strategic planning and campaign management, whereas the coordinator handles day-to-day customer interactions and support tasks.

What cities are hiring for Loyalty Program Marketing Manager jobs?

Cities with the most Loyalty Program Marketing Manager job openings:

What states have the most Loyalty Program Marketing Manager jobs?

States with the most job openings for Loyalty Program Marketing Manager jobs include:

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For Loyalty Program Marketing Manager jobs, the most frequently searched job titles are:

Loyalty Program Marketing Manager jobs near you
Infographic showing various Loyalty Program Marketing Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 64% Full Time, 28% Part Time, 1% Temporary, and 6% Contract. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $114,025 per year, or $54.8 per hour.

Loyalty Program Representative

Maryland Heights, MO • On-site

Hollywood Casino & Hotel St. Louis
See more jobs at Hollywood Casino & Hotel St. Louisexternal

$17.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Job description

Introduction...

OverviewWe’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

What does Hollywood Casino & Hotel have to offer?
  • Day 1 medical, dental, & vision benefits!
  • Uber benefit for nearby metro stops.
  • Recognition programs with cash rewards, gift cards, & more.
  • Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.

As a Loyalty Program Representative, you will:

Shift: 8 hour shifts between 2:00pm - 11:30pm

Pay: $17.50 per hour

Responsibilities

  • Greets guests actively engaged in gaming and assists team members in player identification.
  • Provides guests with hospitality arrangements, including rooms, food, beverages, and assists with special requests.
  • Maintains knowledge of casino marketing and player development promotions and encourages guest participation.
  • Maintains knowledge of credit procedures and encourages the use of credit when appropriate.
  • Encourages guest visitation through written correspondence and telemarketing.
  • Assists in resolving guest opportunities and/or conflicts, in fair and equitable manners.
  • Analyzes and coordinates in-house invitation lists with Manager.
  • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
  • Exhibits a friendly, helpful, and courteous manner when dealing with customers of fellow team members.
  • Utilizes Sales Force (CMS)tracking for all player contacts, profile preferences, and tasks. Completes all Sales Force task requirements in a timely manner. Reviews all monthly metrics with Manager and sets quarterly goals.
  • Develops and maintains technical skills to maximize use of patron data systems.
  • Establishes a direct line of communication with all service departments for the purpose of caring for high value players.
  • Maintains the confidentiality of player information including but not limited to personal information such as name, address, contact information, level of play, wins, losses, number of visits, etc.
  • Provides professional representation at internal and external meetings and events.
  • Ensures interactions with internal and external guests follow the guidelines of customer service program.
  • Adheres to all Corporate and local policies, procedures, and operating guidelines.
  • Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.

Requirements

  • Applicant must be 21 years of age or older.
  • One (1) year of hosting experience with adequate customer following preferred.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
  • Must have the ability to write reports and business correspondence.
  • Must possess excellent oral and written communication skills.
  • Must have the ability to identify problems, collect data, analyze, and draw valid conclusions.
  • Must have the ability to interpret a variety of instructions (i.e., written, oral, etc.).
  • Ability to read and communicate verbally in English. Written communication skills in in English may also be required.
  • Employee must be able to qualify for licenses and permits required by federal, state and local regulations.

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