ZipRecruiter

Log In

1

Loyalty Program Manager Jobs in New York (NOW HIRING)

Madewell

Madewell Loyalty Program Manager

New York, NY · On-site

$108K - $140K/yr

Madewell is looking for a Loyalty & Lifecycle Program Manager to build an industry-leading omnichannel member experience that deepens customers' emotional connection to the brand. Reporting to the Sr ...

Applied Labs

Madewell Loyalty Program Manager

Manhattan, NY · On-site

$109 - $140/hr

Madewell is looking for a Loyalty & Lifecycle Program Manager to build an industry-leading omnichannel member experience that deepens customers' emotional connection to the brand. Reporting to the Sr ...

Jcrew

Madewell Loyalty Program Manager

New York, NY · Hybrid

$108K - $140K/yr

Madewell is looking for a Loyalty & Lifecycle Program Manager to build an industry-leadingomnichannelmember experience that deepens customers' emotional connection to the brand. Reporting to the Sr ...

1-800-Flowers

Manager, Loyalty

Jericho, NY · On-site

$80K/yr

This role ensures loyalty initiatives move from strategy to execution efficiently and consistently ... Manage the Celebrations Passport program, ensuring we are communicating with members is a ...

1-800-Flowers

Manager, Loyalty

Jericho, NY · On-site +1

$80K/yr

Manage project timelines for program launches and updates * Managethe Celebrations Passport program ... Maintain documentation of loyalty rules, benefits, and eligibility criteria * Support product ...

1-800-FLOWERS.COM, INC

Manager, Loyalty

Jericho, NY · On-site +1

$80K/yr

Manage project timelines for program launches and updates * Managethe Celebrations Passport program ... Maintain documentation of loyalty rules, benefits, and eligibility criteria * Support product ...

1 800 Flowers

Manager, Loyalty

Jericho, NY · On-site +1

$80K/yr

Manage project timelines for program launches and updates * Managethe Celebrations Passport program ... Maintain documentation of loyalty rules, benefits, and eligibility criteria * Support product ...

RUE GILT GROUPE

Director, Loyalty Programs

New York, NY · On-site

$180K - $200K/yr

Director, Loyalty Programs Location: New York, NY or Boston, MA; Hybrid (2 days in the office ... Years of experience * 8-10+ years in marketing or program management in a high-growth ...

RUE GILT GROUPE

Director, Loyalty Programs

New York, NY · On-site

$180K - $200K/yr

Director, Loyalty Programs Location: New York, NY or Boston, MA; Hybrid (2 days in the office ... Years of experience * 8-10+ years in marketing or program management in a high-growth ...

Ameriinfovets

Delivery Program Manager

New York, NY · On-site

$85 - $90/hr

New York, NYDelivery Program Manager - Loyalty Products (Program & Partnerships Space) The Delivery Program Manager ensures dependable, cross-functional delivery of Loyalty initiatives within the ...

AEG

Community Program Manager

New York, NY · On-site

Brand Loyalty Programs: Manage ambassador perks, branded merchandise, and digital campaigns to boost engagement, loyalty, and excitement around vivenu. Create moments that make ambassadors proud to ...

vivenu GmbH

Community Program Manager

New York, NY · On-site

$80K - $100K/yr

Brand Loyalty Programs: Manage ambassador perks, branded merchandise, and digital campaigns to boost engagement, loyalty, and excitement around vivenu. Create moments that make ambassadors proud to ...

vivenu GmbH

Community Program Manager

New York, NY · On-site

$80K - $100K/yr

Brand Loyalty Programs: Manage ambassador perks, branded merchandise, and digital campaigns to boost engagement, loyalty, and excitement around vivenu. Create moments that make ambassadors proud to ...

Inficare Technologies

Program Manager

Manhattan, NY · On-site

Role: Program Manager Location: NY (onsite--Local candidate only) Note: Familiarity with the ... loyalty among our current customers and attract new customers. * This position requires close ...

next page

Showing results 1-20

All JobsLoyalty Program JobsLoyalty Program Manager JobsLoyalty Program Manager Jobs in New York

Loyalty Program Manager information

See New York salary details

$42.1K

$117.6K

$171.8K

How much do loyalty program manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for loyalty program manager in New York is $117,565.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,000.00 and $145,000.00 per year, depending on experience, location, and employer.

What does a loyalty program manager do?

A Loyalty Program Manager is responsible for designing, implementing, and managing customer loyalty programs that encourage repeat business and foster customer engagement. They analyze customer data, develop strategies to improve customer retention, and coordinate with marketing, sales, and IT teams to ensure the program's success. Additionally, they monitor program performance, handle customer feedback, and make adjustments to maximize effectiveness and customer satisfaction.

What are the key skills and qualifications needed to thrive as a loyalty program manager, and why are they important?

To thrive as a Loyalty Program Manager, you need expertise in marketing strategy, data analysis, and customer relationship management, typically supported by a degree in marketing or business. Familiarity with CRM platforms, loyalty program software, and analytics tools like Salesforce, Tableau, or Excel is essential. Strong interpersonal skills, creativity, and the ability to interpret consumer insights help you design engaging programs and foster customer loyalty. These skills are crucial for building effective loyalty initiatives that drive customer retention and business growth.

How does a loyalty program manager typically collaborate with marketing and customer service teams?

A Loyalty Program Manager works closely with marketing teams to design and execute campaigns that drive customer engagement and retention. They also coordinate with customer service teams to ensure smooth program enrollment, address member inquiries, and resolve any issues quickly. This cross-functional collaboration ensures that the loyalty program aligns with broader business objectives and delivers a seamless experience for members. Effective communication and project management skills are key to managing these partnerships and achieving program goals.

What is the difference between Loyalty Program Manager vs Customer Relationship Manager?

AspectLoyalty Program ManagerCustomer Relationship Manager
Primary FocusDesigning and managing loyalty programs to retain customersBuilding and maintaining overall customer relationships and satisfaction
Skills & CertificationsMarketing, data analysis, CRM tools, loyalty program platformsCustomer service, communication, CRM software, sales skills
Work EnvironmentMarketing teams, loyalty platforms, retail or hospitality sectorsSales departments, customer service centers, various industries

While both roles focus on customer engagement, the Loyalty Program Manager specializes in creating and managing loyalty initiatives to boost retention, whereas the Customer Relationship Manager oversees overall customer satisfaction and relationship building. The roles often overlap but serve distinct strategic purposes within organizations.

Which brands have the best loyalty programs?

Loyalty Program Managers evaluate brands with strong loyalty programs such as Starbucks, Amazon Prime, and Sephora, which offer extensive rewards, personalized experiences, and easy-to-use digital platforms. These programs often feature tiered rewards, mobile app integration, and data analytics to enhance customer retention. Skills in data analysis, customer engagement, and program design are essential for success in managing such programs.

What are popular job titles related to Loyalty Program Manager jobs in New York?

For Loyalty Program Manager jobs in New York, the most frequently searched job titles are:

What job categories do people searching Loyalty Program Manager jobs in New York look for?

The top searched job categories for Loyalty Program Manager jobs in New York are:

What cities in New York are hiring for Loyalty Program Manager jobs?

Cities in New York with the most Loyalty Program Manager job openings:

Loyalty Program Manager jobs near you
Infographic showing various Loyalty Program Manager job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $117,565 per year, or $56.5 per hour.

Madewell Loyalty Program Manager

Madewell

New York, NY • On-site

$108K - $140K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 12 days ago

Madewell rating

7.8

Company rating: 7.8 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

5th of 104 rated fashion retailers

Job description

Our Story
At Madewell, we believe that great style starts with great design. Since 2006, we've been creating premium denim and foundational wardrobe pieces for men and women that balance quality, authenticity, and versatility. From iconic jeans perfected by denim experts to the essential tee, the most versatile shoe, and the timeless leather bag-if it's Madewell, it's made well.
Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace.
Madewell is looking for a Loyalty & Lifecycle Program Manager to build an industry-leading omnichannel member experience that deepens customers' emotional connection to the brand. Reporting to the Sr Manager of Loyalty, this role will spend approximately 60% of their time on the lnsider program, managing design, annual/seasonal strategy, and day-to-day loyalty campaigns. This role will spend 40% of their time working with the Director of Lifecycle to develop, implement and optimize Lifecycle a multichannel lifecycle program for the Madewell brand. This role is onsite in New York City 3 days/week.
We welcome you to apply, even if you don't check all the boxes. Our passion is scouting life-long learners who are driven by curiosity, and who feel connected to our brands and share our desire to make an impact. We're always seeking bright new talent who leverage their unique experiences to discover, grow and evolve with our teams.
Benefits + Perks
  • Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.
  • Associate Discount - We love our products just as much as you do! That's why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).
  • Summer Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday during the Summer months.
  • Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.
  • Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.

Note: Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.
Salary Range: $108,800.00 - $140,400.00
At J.Crew Group (JCG) we aim to pay competitively for our company's size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate's geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group's competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.
One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.
JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.

What Madewell employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply