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Loyalty Manager Jobs in Quebec (NOW HIRING)

CA$19.05/hr

A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for ...

Supports the organization in customer acquisition through the promotion of our customer loyalty and ... Coach and develop store and management team, through setting expectations, communication, coaching ...

Store Manager

Gaspe, QC

CA$44K - CA$55K/yr

Supports the organization in customer acquisition through the promotion of our customer loyalty and ... Provide continuous feedback and coaching to management and team members based on key metrics and ...

Store Manager

Montreal, QC · On-site

CA$58K - CA$96K/yr

Build loyalty through in-store experience using data capture, endless aisle, and other omni-channel ... Manage payroll and schedule adjustments maximizing productivity to achieve payroll and sales ...

We listen to feedback and proactively address any concerns that may arise to foster loyalty and ... Manage all aspects of clinic daily operations, such as organizing workflow, optimizing schedules ...

Enhance service delivery to improve customer satisfaction and loyalty * Act as a key escalation ... Demonstrated experience managing teams of at least 10 people * Leadership style: collaborative ...

Branch Manager - Mississauga

Sainte-claire, QC · On-site

CA$120K - CA$150K/yr

... loyalty. Responsibilities: * Provide on-site leadership; motivation and direction for the branch staff * Expand the customer base and branch profitability * Leading and fostering winning teams, cross ...

CA$120K - CA$150K/yr

... loyalty. Responsibilities: * Provide on-site leadership; motivation and direction for the branch staff * Expand the customer base and branch profitability * Leading and fostering winning teams, cross ...

Description du poste The Sales Manager will play a pivotal role in driving sales activities and ... loyalty to successfully achieve strategic sales initiatives. Through proactive engagement and a ...

CA$120K - CA$150K/yr

... loyalty. Responsibilities: Provide on-site leadership; motivation and direction for the branch ... management corrections to exploit market opportunities, business development Ensure the compliance ...

In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key ...

In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key ...

In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key ...

Showing results 21-40

Loyalty Manager information

See Quebec salary details

$15.5K

$66.9K

$120K

How much do loyalty manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for loyalty manager in Quebec is $66,937.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $97,500.00 per year, depending on experience, location, and employer.

What is the difference between Loyalty Manager vs Customer Relationship Manager?

AspectLoyalty ManagerCustomer Relationship Manager
CredentialsMarketing or Business degree, certifications in loyalty programsMarketing, Business, or Communications degree, CRM certifications
Work EnvironmentRetail, hospitality, or e-commerce companies focusing on loyalty programsVarious industries, managing ongoing customer relationships
Employer & Industry UsageUsed by companies implementing loyalty strategiesUsed across industries to enhance customer engagement

While both roles focus on customer engagement, a Loyalty Manager primarily designs and manages loyalty programs to retain customers, whereas a Customer Relationship Manager builds and maintains long-term relationships through personalized communication and service. The roles often overlap but differ in scope and focus.

What are some common challenges loyalty managers face when designing customer retention programs?

Loyalty Managers often encounter challenges such as aligning program incentives with customer expectations while staying within budget constraints. Additionally, they must ensure the program remains engaging and competitive, which requires ongoing analysis of customer data and market trends. Collaboration with marketing, IT, and analytics teams is essential to implement new features and measure the program’s effectiveness. Balancing personalization with privacy concerns is also a key consideration.

What is the role of a loyalty manager?

A loyalty manager is responsible for developing and implementing strategies to increase customer retention and engagement through loyalty programs. They analyze customer data, oversee program design, and collaborate with marketing teams to enhance brand loyalty and customer satisfaction. Strong analytical skills and knowledge of CRM tools are often required for this role.

What does a loyalty manager do?

A Loyalty Manager is responsible for developing and managing customer loyalty programs to increase customer retention and engagement. They analyze customer data to create strategies that reward repeat customers, improve brand loyalty, and enhance the overall customer experience. Their role often involves coordinating marketing campaigns, tracking program effectiveness, and collaborating with other departments to ensure the loyalty initiatives align with company goals.

What are the key skills and qualifications needed to thrive as a loyalty manager?

To thrive as a Loyalty Manager, you need a background in marketing, data analysis, and customer relationship management, often supported by a degree in business or marketing. Familiarity with CRM platforms, loyalty program software, and analytics tools like Salesforce or Tableau is typically required. Exceptional communication, strategic thinking, and problem-solving skills help you engage customers and work effectively across teams. These skills and qualifications are crucial for designing impactful loyalty programs that drive customer retention and business growth.
What job categories do people searching Loyalty Manager jobs in Quebec look for? The top searched job categories for Loyalty Manager jobs in Quebec are:
Infographic showing various Loyalty Manager job openings in Quebec as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $66,937 per year, or $32.2 per hour.

CA$19.05/hr

Full-time

Re-posted 16 days ago


Walmart rating

6.0

Company rating: 6.0 out of 10

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Job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance for company programs and operational standards. If you are looking for an exciting job in customer service or retail, working as a Customer Service Manager may be a great fit for you!What you'll do...

1. Ensures safe work processes and emergency procedures are followed, i.e., safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft.
2. Handles customer and Associate concerns and provide guidance as required.
3. Monitors all Front End associates ensuring proper coverage, coordinating breaks as well as provides assistance to outlying registers.
4. Provides training to Associates on systems and Company procedures, i.e., scanning accuracy, productivity, company programs and initiatives, discounts, EAS system, and safety.
5. Oversees purchase, return and exchange transactions and assists with the correction of errors where required, providing approvals, and verifying processes to meet Company guidelines.
6. Ensures all EAS systems are functioning to standard, i.e. Cashiers deactivating, Greeters handling issues appropriately, completing "Failure to Deactivate" Logs.
7. Prepares registers for opening and closing daily and supports cashiers by providing change as needed, while maintaining front end cash levels and supports process by completing audits on register accuracy.
8. Oversees and promotes all company sponsor programs and initiatives, i.e., credit card service, Walmart protection plan, charity initiatives, and discount programs.

The minimum rate of pay for this position starts from $19.05. Rate of pay will be determined based on relevant experience.

Le taux horaire minimum pour ce poste debute a 19.05 $. Le taux horaire sera determine en fonction de l'experience pertinente.Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or olderPreferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location...

1451 Boul Talbot, Chicoutimi, QC G7H 5N8, CanadaAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.
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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.


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About Walmart

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From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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