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Low Call Volume Jobs in Virginia (NOW HIRING)

ARS

Outbound Call Center Sales Manager

Springfield, VA · On-site

$120K - $140K/yr

This is a high-volume, performance-driven call center operation--not a traditional customer service ... Insurance available after 31 days, including low-cost medical plans * Dental, vision, HSA/FSA ...

ARS-Rescue Rooter

Inside Sales / REHASH

Alexandria, VA · On-site

$20 - $22/hr

Low-cost medical (as low as $5/week) * Dental, vision, HSA/FSA * 401(k) with company match * 13 ... Maintain high call volume while delivering excellent customer service * Track customer interactions ...

ARS-Rescue Rooter

Inside Sales / REHASH

Springfield, VA · On-site

$85K/yr

Low-cost medical (as low as $5/week) * Dental, vision, HSA/FSA * 401(k) with company match * 13 ... Maintain high call volume while delivering excellent customer service * Track customer interactions ...

ARS

Inside Sales / REHASH

Springfield, VA · On-site

$85K/yr

Low-cost medical (as low as $5/week) * Dental, vision, HSA/FSA * 401(k) with company match * 13 ... Maintain high call volume while delivering excellent customer service * Track customer interactions ...

ARS-Rescue Rooter

Inside Sales / REHASH

Springfield, VA · On-site

$85K/yr

Low-cost medical (as low as $5/week) * Dental, vision, HSA/FSA * 401(k) with company match * 13 ... Maintain high call volume while delivering excellent customer service * Track customer interactions ...

ARS

HVAC Sales - One Call Close

Chesterfield, VA

$300K/yr

... volume may fluctuate based on weather demand) * Minimum expectation of 55 leads per month ... Low-cost medical (as low as $5/week) * Dental, vision, HSA/FSA * 401(k) with company match * 13 ...

DecisionPoint | Cortek

UCC Supervisor

Alexandria, VA · On-site

... high-volume inquiries from the general public across multiple communication channels. The UCC ... Monitor Automated Call Distribution (ACD), Interactive Voice Response (IVR), and Customer ...

DecisionPoint | Cortek

UCC Supervisor

Alexandria, VA · On-site

... high-volume inquiries from the general public across multiple communication channels. The UCC ... Monitor Automated Call Distribution (ACD), Interactive Voice Response (IVR), and Customer ...

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Showing results 21-40

All JobsLow Call Volume JobsLow Call Volume Jobs in Virginia

Low Call Volume information

See Virginia salary details

$31.2K

$73.1K

$134.3K

How much do low call volume jobs pay per year?

As of Aug 18, 2026, the average yearly pay for low call volume in Virginia is $73,055.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $90,200.00 per year, depending on experience, location, and employer.

What is a low call volume?

A Low Call Volume job typically involves handling a smaller number of phone calls compared to high-volume call center roles. These jobs may include customer support, administrative tasks, or technical assistance with more time between calls. They often allow for additional responsibilities such as data entry, research, or email communication. This type of job may be ideal for individuals who prefer a less stressful phone environment while still providing customer service or support.

What does a typical workday look like in a low call volume role?

In a low call volume role, your day typically involves a mix of administrative support, responding promptly to occasional customer inquiries, and completing other assigned tasks such as data entry or record keeping. Since call frequency is low, you may be responsible for monitoring communication channels and ensuring all customer needs are addressed without delays. Team members in this role often collaborate with other departments to gather information or resolve customer issues efficiently. This environment provides an excellent opportunity to develop multitasking skills and take initiative in managing time and workload. It also offers a steady pace, ideal for those who thrive in structured, task-oriented settings.

What are the key skills and qualifications needed to thrive in the low call volume position, and why are they important?

To excel in a Low Call Volume position, candidates should possess strong attention to detail, data entry proficiency, and organizational skills, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, basic office programs, and call tracking systems is often required. Reliable self-motivation, time management, and proactive communication are standout qualities for this role. These skills are crucial to manage administrative duties efficiently and ensure prompt responses even when calls are infrequent.

What are popular job titles related to Low Call Volume jobs in Virginia?

For Low Call Volume jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Low Call Volume jobs in Virginia look for?

The top searched job categories for Low Call Volume jobs in Virginia are:

Low Call Volume jobs near you
Infographic showing various Low Call Volume job openings in Virginia as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 72% Full Time, 21% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $73,055 per year, or $35.1 per hour.

Outbound Call Center Sales Manager

ARS

Springfield, VA • On-site

$120K - $140K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

ARS-Rescue Rooter

Pay: $120,000 – $140,000 per year
Bonus: Eligible to participate in the Annual Corporate Bonus Plan
Location: Springfield, VA

Join American Residential Services (ARS), the nation’s largest provider of residential HVAC, plumbing, and electrical services, with more than 7,000 team members and over 45 years of delivering trusted home comfort solutions.

We are seeking an experienced Outbound Call Center Sales Manager to lead and develop a high-performing team in Springfield, VA. This leader will oversee approximately 12–20 outbound representatives responsible for converting warm customer leads into scheduled appointments and revenue opportunities.

This is a high-volume, performance-driven call center operation—not a traditional customer service center. The ideal candidate has successfully managed outbound dialing teams, understands phone-based sales, and knows how to use coaching, call analytics, and disciplined follow-up strategies to improve contact, conversion, and appointment-setting results.

What We Offer
  • Competitive base salary plus annual corporate bonus opportunity
  • Weekly pay via direct deposit
  • Insurance available after 31 days, including low-cost medical plans
  • Dental, vision, HSA/FSA
  • 401(k) with company match
  • 13 days PTO plus 8 paid holidays
  • Company-paid life insurance
  • Career advancement opportunities within a national service organization
  • Strong leadership support and established infrastructure

What You’ll Do
  • Lead, develop, and manage an outbound call center sales team of approximately 12–20 representatives
  • Drive high-volume outbound dialing to warm leads, including unsold opportunities, previous customers, aged leads, and other qualified customer lists
  • Establish clear expectations for dialing activity, contact rates, conversion rates, appointments booked, revenue generated, and overall sales productivity
  • Coach representatives on phone sales techniques, objection handling, urgency creation, value positioning, and closing for the appointment
  • Monitor live and recorded calls and provide timely, actionable coaching
  • Use call center reporting, CRM data, and performance dashboards to identify trends and improve results
  • Develop outbound calling strategies, lead segmentation, follow-up cadences, and targeted sales campaigns
  • Hold representatives accountable through daily performance management, call reviews, scorecards, and one-on-one coaching
  • Manage scheduling and staffing to maximize lead coverage, contact rates, and productivity
  • Recruit, train, onboard, and develop new outbound sales representatives
  • Partner with sales and operations leadership to align outbound campaigns with capacity and revenue goals
  • Build a competitive, energetic, and accountable sales culture focused on measurable results
  • Continuously improve scripts, workflows, dialing strategies, and call center processes

  • Required experience managing a high-volume outbound call center or outbound phone-sales team
  • Proven success leading representatives responsible for outbound dialing, warm-lead conversion, appointment setting, or telephone sales
  • Strong understanding of call center performance metrics, including dialing activity, contact rate, conversion rate, appointments set, show rate, and revenue
  • Experience using call monitoring, scorecards, reporting, and performance data to coach and improve results
  • Demonstrated ability to develop sales representatives and hold teams accountable to daily and monthly goals
  • Experience creating or improving outbound scripts, lead follow-up strategies, and dialing campaigns
  • Strong leadership, communication, organizational, and problem-solving skills
  • Comfortable working in a fast-paced, metric-driven, and highly accountable sales environment
  • Proficiency with CRM systems, call center platforms, dialers, and reporting tools
  • Residential home services, appointment-setting, rehash, or lead-conversion experience is preferred

This is an opportunity to lead and grow a highly visible outbound sales operation with strong earning potential, executive-level exposure, and the support of a nationally recognized organization.

*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer.. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.

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