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Lounge Assistant Jobs (NOW HIRING)

Lounge Assistant Manager Montana's Best Casinos is looking for a motivated and outgoing Lounge Assistant Manager to join our team. We immediately create a comfortable, fun environment for our guests ...

As a Lounge Assistant Manager , you will: * be accountable for the following areas: customer service during the shift, accounting decisions consistent with Casino Operations standards, policies, and ...

As a Lounge Assistant Manager , you will: * be accountable for the following areas: customer service during the shift, accounting decisions consistent with Casino Operations standards, policies, and ...

As a Lounge Assistant Manager , you will: * be accountable for the following areas: customer service during the shift, accounting decisions consistent with Casino Operations standards, policies, and ...

As a Lounge Assistant Manager , you will: * be accountable for the following areas: customer service during the shift, accounting decisions consistent with Casino Operations standards, policies, and ...

As a Lounge Assistant Manager , you will: * be accountable for the following areas: customer service during the shift, accounting decisions consistent with Casino Operations standards, policies, and ...

As a Lounge Assistant Manager , you will: * be accountable for the following areas: customer service during the shift, accounting decisions consistent with Casino Operations standards, policies, and ...

Prepare, set up, and replenish food and beverage offerings throughout the lounge. * Assist with serving guests and maintaining buffet and self-service stations. * Stock food, beverages, utensils ...

New

As a Bar & Lounge Food Runner of The Umstead Hotel and Spa, the primary function of this position ... lounge. * Assist in the clearing and resetting of tables, and transport of food to and from ...

Greet and interact with guests and assist with their needs while in the lounge. * Clear tables, remove dishes, and maintain cleanliness throughout the lounge. * Clean and reset buffet and seating ...

Keep coolers, refrigerators, and snack displays fully stocked Greet and interact with guests and assist with their needs while in the lounge. Clear tables, remove dishes, and maintain cleanliness ...

Complete drink orders using proper levels of alcohol, always using pre-measured shot glass. * Assist with beverage recipes, creating signature items for the bar and lounge. * Assist with bar ...

Bartender

Palo Alto, CA · On-site

$18.70/hr

Complete drink orders using proper levels of alcohol, always using pre-measured shot glass. * Assist with beverage recipes, creating signature items for the bar and lounge. * Assist with bar ...

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Lounge Assistant information

What are the key skills and qualifications needed to thrive as a Lounge Assistant, and why are they important?

To thrive as a Lounge Assistant, you need strong customer service skills, attention to detail, and basic food and beverage handling knowledge, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, food safety certifications, and basic computer skills is typically required. Excellent communication, teamwork, and a friendly, approachable attitude are standout soft skills in this role. These abilities ensure efficient lounge operations, high guest satisfaction, and a welcoming environment for all patrons.

What are some common challenges faced by Lounge Assistants and how can they be managed effectively?

Lounge Assistants often encounter challenges such as managing high passenger volumes during peak travel times, maintaining cleanliness and presentation standards, and ensuring guest satisfaction in a fast-paced environment. Effective time management, clear communication with team members, and staying organized are key strategies to address these challenges. Building strong customer service skills and remaining calm under pressure also help Lounge Assistants deliver a positive experience, even on the busiest days.

What are Lounge Assistants?

Lounge Assistants are hospitality professionals who work in airport lounges, hotels, or private clubs to ensure guests have a pleasant and comfortable experience. Their duties typically include greeting guests, serving food and beverages, maintaining cleanliness, and providing information or assistance as needed. Lounge Assistants play a crucial role in delivering high-quality customer service and creating a welcoming environment. They may also handle administrative tasks, manage lounge supplies, and coordinate with other staff to meet guest needs.

What is the difference between Lounge Assistant vs Flight Attendant?

AspectLounge AssistantFlight Attendant
Required CredentialsCustomer service skills, sometimes certifications in hospitalityFirst aid, safety training, customer service certifications
Work EnvironmentAirport lounges, indoor, stationaryAircraft cabins, mobile, dynamic
Employer & IndustryAirlines, airport loungesAirlines, travel industry
Common Search/ComparisonCustomer service roles in airport loungesIn-flight service roles

While both roles focus on customer service within the airline industry, Lounge Assistants primarily work in airport lounges providing hospitality and support, whereas Flight Attendants work onboard aircraft ensuring passenger safety and comfort during flights. The roles share similar certifications and customer service skills but differ in work environment and responsibilities.

More about Lounge Assistant jobs
What cities are hiring for Lounge Assistant jobs? Cities with the most Lounge Assistant job openings:
What are the most commonly searched types of Lounge jobs? The most popular types of Lounge jobs are:
What states have the most Lounge Assistant jobs? States with the most job openings for Lounge Assistant jobs include:
What job categories do people searching Lounge Assistant jobs look for? The top searched job categories for Lounge Assistant jobs are:
Infographic showing various Lounge Assistant job openings in the United States as of May 2026, with employment types broken down into 96% Full Time, 1% Part Time, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.
LOUNGE ASSISTANT MANAGER

LOUNGE ASSISTANT MANAGER

Town Pump

Sidney, MT • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Town Pump rating

5.9

Company rating: 5.9 out of 10

Based on 75 frontline employees who took The Breakroom Quiz

16th of 47 rated convenience stores


Job description

Lounge Assistant Manager

Montana's Best Casinos is looking for a motivated and outgoing Lounge Assistant Manager to join our team. We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in knowing every one of our guests by name, along with knowing and taking care of all their needs without them even having to ask. We are service aficionados.

As a Lounge Assistant Manager, you will:

  • be accountable for the following areas: customer service during the shift, accounting decisions consistent with Casino Operations standards, policies, and procedures, assist in planning, leadership, organizing, and follow-ups in the following areas: office procedures, vendor invoicing, computer data entries, and shortage controls.
  • set the proper example for co-workers in terms of professionalism, attitude, and teamwork in the areas of customer service and casino operations.
  • be expected to be trained in all areas to cover in the absence of a manager, assistants need to know how to perform the duties of a manager such as payroll, inventories, scheduling, issuing counseling reports, retrains, and machine repairs.
  • handle and screen phone calls, order to maintain an effective in-stock position of office supplies, process invoices to include auditing cost and retail price.
  • effectively prioritize and organize follow-up on office tasks to be accomplished, responsible for the security of all casino assets, control of casino cash fund and inventories and auditing of shift reports.
  • accurately and effectively complete all casino paperwork, casino daily report, casino daily purchases, mark-up/mark-down inventory adjustments, and auditing and completing of casino payroll records.
  • be responsible for vendor controls and invoice handling, preparing and completing liquor orders, check-in deliveries, stock liquor store, and maintain to company standards.
  • effectively maintain accurate pricing on all liquor products for company promotions and according to the state regulations, balance to 6-week analysis reports, have the ability to prep liquor store for liquor audits, and have full knowledge of how to do a liquor audit.
  • prepare bank deposit subject to the Manager's inspection and approval, complete computer entry and recording of sales and purchases in the casino's running book, and be responsible for casino safety.
  • need to be able to fill in and handle all manager tasks in the absence of the manager, need to work nights, weekends, and holidays, and have a way to be contacted (phone, message phone, cell phone, pager).

Town Pump offers many outstanding benefits including 401(K), Health, Dental, and Vision Insurance, Health Savings, Flex Spending Accounts, paid time off, and education reimbursement benefits.

Town Pump Inc. is proud to be an Equal Employment Opportunity (EEO) employer. We are committed to equal employment opportunities regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital status, disability, or Veteran status.


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