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Loop Support Jobs (NOW HIRING)

Loop

Director, Design

Columbus, OH · Remote

Collaborate closely with Marketing to expand on the story of Loop, it's merchants, and the value Loop provides to it's merchants. On any given day, you and your team may be supporting and ...

Loop

Director, Design

Chicago, IL · Remote

Collaborate closely with Marketing to expand on the story of Loop, it's merchants, and the value Loop provides to it's merchants. On any given day, you and your team may be supporting and ...

Loop

Director, Design

New York, NY · Remote

Collaborate closely with Marketing to expand on the story of Loop, it's merchants, and the value Loop provides to it's merchants. On any given day, you and your team may be supporting and ...

Loop

Director, Design

Austin, TX

$180K - $250K/yr

Collaborate closely with Marketing to expand on the story of Loop, it's merchants, and the value Loop provides to it's merchants. On any given day, you and your team may be supporting and ...

Loop

Director, Design

Chicago, IL

$180K - $250K/yr

Collaborate closely with Marketing to expand on the story of Loop, it's merchants, and the value Loop provides to it's merchants. On any given day, you and your team may be supporting and ...

Loop

Director, Design

New York, NY

$180K - $250K/yr

Collaborate closely with Marketing to expand on the story of Loop, it's merchants, and the value Loop provides to it's merchants. On any given day, you and your team may be supporting and ...

Loop

Director, Design

Austin, TX · Remote

Collaborate closely with Marketing to expand on the story of Loop, it's merchants, and the value Loop provides to it's merchants. On any given day, you and your team may be supporting and ...

Loop

Director, Design

Boston, MA · Remote

Collaborate closely with Marketing to expand on the story of Loop, it's merchants, and the value Loop provides to it's merchants. On any given day, you and your team may be supporting and ...

Loop

Director, Design

Boston, MA

$180K - $250K/yr

Collaborate closely with Marketing to expand on the story of Loop, it's merchants, and the value Loop provides to it's merchants. On any given day, you and your team may be supporting and ...

Loop

Director, Design

Columbus, OH

$180K - $250K/yr

Collaborate closely with Marketing to expand on the story of Loop, it's merchants, and the value Loop provides to it's merchants. On any given day, you and your team may be supporting and ...

Loop

Customer Operations Associate

Chicago, IL · On-site

$60K - $65K/yr

About Loop Loop is a domain-specific AI company specialized in logistics and the physical economy ... Their solutions support enterprise shippers in modernizing back-office operations and uncovering ...

Loop

Head of Revenue Operations

Chicago, IL

$180K - $275K/yr

... to support consistent execution across Sales, Marketing, and Merchant Success. * Strengthen onboarding, tool adoption, and ongoing enablement for GTM teams as Loop scales. * Define, monitor, and ...

Loop

Head of Revenue Operations

New York, NY

$180K - $275K/yr

... to support consistent execution across Sales, Marketing, and Merchant Success. * Strengthen onboarding, tool adoption, and ongoing enablement for GTM teams as Loop scales. * Define, monitor, and ...

Loop

Head of Revenue Operations

Boston, MA · On-site +1

$180K - $275K/yr

... to support consistent execution across Sales, Marketing, and Merchant Success. * Strengthen onboarding, tool adoption, and ongoing enablement for GTM teams as Loop scales. * Define, monitor, and ...

Moog, Inc.

Loop Leader

Buffalo, NY · On-site

$80K - $110K/yr

As a Loop Leader, you will ... Sustain and support daily manufacturing operations * Monitor and analyze daily production data (e.g ...

Loop

Head of Revenue Operations

Austin, TX

$180K - $275K/yr

... to support consistent execution across Sales, Marketing, and Merchant Success. * Strengthen onboarding, tool adoption, and ongoing enablement for GTM teams as Loop scales. * Define, monitor, and ...

Loop

Head of Revenue Operations

New York, NY · Remote

... to support consistent execution across Sales, Marketing, and Merchant Success. * Strengthen onboarding, tool adoption, and ongoing enablement for GTM teams as Loop scales. * Define, monitor, and ...

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All JobsLoop Support Jobs

Loop Support information

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$26

How much do loop support jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for loop support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are typical daily responsibilities for someone working in Loop Support?

In a Loop Support role, you'll typically be responsible for monitoring and troubleshooting network loops, responding to service tickets, and coordinating with field technicians to resolve connectivity issues. You may also be tasked with running diagnostics, updating documentation, and communicating resolution updates to both internal teams and customers. Collaboration with network engineers and customer support teams is common, ensuring issues are addressed effectively and efficiently. This hands-on, problem-solving environment offers valuable exposure to network operations and the opportunity to develop technical expertise.

What are the key skills and qualifications needed to thrive in the Loop Support position, and why are they important?

To excel as a Loop Support specialist, you generally need strong troubleshooting skills, familiarity with telecommunications or network systems, and at least a high school diploma or relevant technical certification. Experience with loop management software, ticketing systems, and diagnostic tools such as OTDR (Optical Time-Domain Reflectometer) is often required. Attention to detail, effective communication, and a collaborative mindset are crucial soft skills in this position. These abilities are vital to minimizing service disruptions, resolving issues efficiently, and ensuring high network reliability for clients.

What is a Loop Support job?

A Loop Support job typically involves assisting in the monitoring, maintenance, and troubleshooting of communication or operational loops within a system. This role often supports technical teams by ensuring smooth workflow, diagnosing issues, and providing solutions to maintain efficiency. Responsibilities may vary by industry but often include data analysis, reporting, and real-time problem-solving. Effective communication and attention to detail are key skills for success in this role.

More about Loop Support jobs
What cities are hiring for Loop Support jobs? Cities with the most Loop Support job openings:
What are the most commonly searched types of Loop Support jobs? The most popular types of Loop Support jobs are:
What states have the most Loop Support jobs? States with the most job openings for Loop Support jobs include:
What job categories do people searching Loop Support jobs look for? The top searched job categories for Loop Support jobs are:
Loop Support jobs near you
Infographic showing various Loop Support job openings in the United States as of June 2026, with employment types broken down into 13% Full Time, and 87% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Director, Design

Loop

Columbus, OH • Remote

Full-time

Posted 13 days ago

Job description

The Design Team creates exceptional experiences for Loop brands and their customers as we evolve from a post-purchase tool into an autonomous operational intelligence system. The team spans Product Design, UX Research, and Brand. 
 
The Director of Design will lead Loop's design function through a pivotal transition: from designing interfaces that merchants navigate to designing systems that act on their behalf. You will expand our design system so that it can be leveraged by anyone, including non-designers, help tell Loop’s story via the brand in collaboration with marketing, and generate new ideas in collaboration with research, all while leaning into AI and new ways of working. This, of course, is all ultimately in service of our merchants and their shoppers. 

At Loop, we're intentional about the way we work so that we can do our best work. We call this our Blended Working Environment. We work from our HQ in Columbus, OH, or one of our Hub or Secluded locations, and are distributed throughout the United States, select Canadian provinces, United Kingdom, and Australia.

For this position, we're looking for someone to join us in Columbus, OH; or one of our ET/CT (Chicago, Boston, Austin, NYC, etc) Hub locations.

We tried to keep our initial Job Description brief (below), but here's the full version that will tell you more about what is required of the role, and the ideal experience and background to succeed in this opportunity.
What you’ll do:
  • Oversee 6-8 individual contributors, as well as agencies, spanning product design, brand/marketing design, and research.
  • Empower the design team through mentorship, critique, and building an adaptable culture needed to build with and for AI-first products.
  • Embrace a multifaceted role where you'll take ownership of both strategy and execution as Loop transitions from reactive tooling to autonomous operational intelligence.
  • Collaborate with Engineering, Product, Data, and Marketing teams to help visually articulate Loop’s product and brand vision. 
  • Collaborate closely with Marketing to expand on the story of Loop, it’s merchants, and the value Loop provides to it’s merchants. On any given day, you and your team may be supporting and contributing to creative for campaigns, launches, events, social and more. 
  • Embed design thinking and AI literacy across Engineering, Product, and Design, raising the bar for how we design interactions where a system is making decisions, not just displaying information.
Your Experience:
  • 7+ years of Product and UX Design experience, with meaningful exposure or hands-on experience in brand and research.  
  • 5+ years of team leadership and management in design, ideally through a significant product platform shift.  
  • E-commerce or fintech experience is highly valued, particularly in environments where design shapes high-stakes transactional trust. 
  • Experience designing B2B products, admin interfaces, merchant dashboards, and flows is required. 
  • Demonstrated expertise in building design systems. 
  • Experience designing for AI.
  • This position is also eligible for an annual performance bonus expected to be 15% of your base salary.
  • We know that making decisions about your career and compensation is a huge deal. Because of that, we’re incredibly thoughtful about our compensation strategy. We want you to feel safe and excited, but also comfortable with the compensation package of a startup. We’ve outlined some important information for you here, but please know there’s a lot more to compensation than we can cover in this job posting.
  • The posted salary range is the base salary for this opportunity. The salary range is subject to change, and may be adjusted in the future.
  • The actual annual salary paid for this position will be based on several factors, including, but not limited to: your prior experience and skills related to the position, geographic location, company needs, current market demands, and your total compensation goals. 
  • Great humans deserve great benefits! At Loop, you’ll be eligible for benefits such as: medical, dental, and vision insurance, flexible PTO, company holidays, sick & safe leave, parental leave, 401k, monthly wellness benefit, home workstation benefit, phone/internet benefit, and equity.
#LI-ST1

Loop Story

Commerce should feel effortless. Every product adored, every order perfect, every customer loyal for life. But reality is messier: operations get tangled, margins grow thin, and trust is fragile. That’s where Loop steps in. We create confidence where commerce fails.

We started by fixing returns and exchanges. Today, we’re building a connected commerce operations suite — powering everything from order tracking to fraud prevention, with hundreds of innovations in between. Grounded in data and insight, our platform helps merchants make smarter decisions with every transaction. Over 5,000 of the world’s most loved brands trust Loop to turn cost centers into growth engines. Our mission is simple: protect margins, delight customers, and help merchants build businesses that last.

Life at Loop is rooted in our core values. We balance high empathy with high standards, knowing that work is better when we can show up authentically and resilience is built by facing challenges head-on. We expect you’ll grow quickly, learning skills that last far beyond your time here. Loop is a formative chapter in your career — a chance to shape the future of commerce and to leave better than when you arrived.

Learn more about us here: https://loopreturns.com/careers.

You can review our privacy notice here.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.