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Loop Support Jobs (NOW HIRING)

Loop

Partner Marketing Manager

Austin, TX · Remote

Equip partners to pitch and support Loop with confidence. Build and maintain partner-facing content that fits into their systems (AI prompts and otherwise), including: slides, case studies, one ...

Loop

Director, Design

Chicago, IL · On-site +1

$180K - $250K/yr

Collaborate closely with Marketing to expand on the story of Loop, it's merchants, and the value Loop provides to it's merchants. On any given day, you and your team may be supporting and ...

Loop

Director, Design

Columbus, OH · Remote

Collaborate closely with Marketing to expand on the story of Loop, it's merchants, and the value Loop provides to it's merchants. On any given day, you and your team may be supporting and ...

Loop

Director, Design

Chicago, IL · Remote

Collaborate closely with Marketing to expand on the story of Loop, it's merchants, and the value Loop provides to it's merchants. On any given day, you and your team may be supporting and ...

Loop

Director, Design

New York, NY · Remote

Collaborate closely with Marketing to expand on the story of Loop, it's merchants, and the value Loop provides to it's merchants. On any given day, you and your team may be supporting and ...

Loop

Director, Design

Austin, TX

$180K - $250K/yr

Collaborate closely with Marketing to expand on the story of Loop, it's merchants, and the value Loop provides to it's merchants. On any given day, you and your team may be supporting and ...

Loop

Director, Design

Chicago, IL · On-site

$180K - $250K/yr

Collaborate closely with Marketing to expand on the story of Loop, it's merchants, and the value Loop provides to it's merchants. On any given day, you and your team may be supporting and ...

Loop

Implementation Manager

Chicago, IL · On-site

About Loop Loop is on a mission to unlock profits trapped in the supply chain and lower costs for ... The Implementation Manager will support client implementations both onsite and virtually in order ...

Loop

Director, Design

Austin, TX · Remote

Collaborate closely with Marketing to expand on the story of Loop, it's merchants, and the value Loop provides to it's merchants. On any given day, you and your team may be supporting and ...

Loop

Director, Design

New York, NY · On-site

$180K - $250K/yr

Collaborate closely with Marketing to expand on the story of Loop, it's merchants, and the value Loop provides to it's merchants. On any given day, you and your team may be supporting and ...

Loop

Senior Customer Success Manager

Chicago, IL · On-site

About Loop Loop is a domain-specific AI company specialized in logistics and the physical economy ... Their solutions support enterprise shippers in modernizing back-office operations and uncovering ...

Loop

Director, Design

Boston, MA · Remote

Collaborate closely with Marketing to expand on the story of Loop, it's merchants, and the value Loop provides to it's merchants. On any given day, you and your team may be supporting and ...

Loop

Director, Design

Boston, MA · On-site

$180K - $250K/yr

Collaborate closely with Marketing to expand on the story of Loop, it's merchants, and the value Loop provides to it's merchants. On any given day, you and your team may be supporting and ...

Loop

Implementation Manager

Chicago, IL · Hybrid

About Loop Loop is on a mission to unlock profits trapped in the supply chain and lower costs for ... The Implementation Manager will support client implementations both onsite and virtually in order ...

Loop

Director, Design

Columbus, OH · On-site

$180K - $250K/yr

Collaborate closely with Marketing to expand on the story of Loop, it's merchants, and the value Loop provides to it's merchants. On any given day, you and your team may be supporting and ...

Loop

Strategic Finance Associate

New York, NY · Hybrid

About the Role Loop is looking for a Strategic Finance Associate to support financial and strategic analysis, forecasting and budgeting, management and investor reporting, and M&A and corporate ...

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Loop Support information

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How much do loop support jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for loop support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are typical daily responsibilities for someone working in Loop Support?

In a Loop Support role, you'll typically be responsible for monitoring and troubleshooting network loops, responding to service tickets, and coordinating with field technicians to resolve connectivity issues. You may also be tasked with running diagnostics, updating documentation, and communicating resolution updates to both internal teams and customers. Collaboration with network engineers and customer support teams is common, ensuring issues are addressed effectively and efficiently. This hands-on, problem-solving environment offers valuable exposure to network operations and the opportunity to develop technical expertise.

What are the key skills and qualifications needed to thrive in the Loop Support position, and why are they important?

To excel as a Loop Support specialist, you generally need strong troubleshooting skills, familiarity with telecommunications or network systems, and at least a high school diploma or relevant technical certification. Experience with loop management software, ticketing systems, and diagnostic tools such as OTDR (Optical Time-Domain Reflectometer) is often required. Attention to detail, effective communication, and a collaborative mindset are crucial soft skills in this position. These abilities are vital to minimizing service disruptions, resolving issues efficiently, and ensuring high network reliability for clients.

What is a Loop Support job?

A Loop Support job typically involves assisting in the monitoring, maintenance, and troubleshooting of communication or operational loops within a system. This role often supports technical teams by ensuring smooth workflow, diagnosing issues, and providing solutions to maintain efficiency. Responsibilities may vary by industry but often include data analysis, reporting, and real-time problem-solving. Effective communication and attention to detail are key skills for success in this role.

More about Loop Support jobs
What cities are hiring for Loop Support jobs? Cities with the most Loop Support job openings:
What are the most commonly searched types of Loop Support jobs? The most popular types of Loop Support jobs are:
What states have the most Loop Support jobs? States with the most job openings for Loop Support jobs include:
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Loop Support jobs near you
Infographic showing various Loop Support job openings in the United States as of May 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Partner Marketing Manager

Loop

Austin, TX • Remote

Full-time

Posted 16 days ago

Job description

What You’ll Do:
  • Equip partners to pitch and support Loop with confidence. Build and maintain partner-facing content that fits into their systems (AI prompts and otherwise), including: slides, case studies, one-pagers, battle cards, demo narratives, and tech integration enablement (internal and external).
  • Develop Claude skills and templates that scale how Partner Managers and partners create assets, respond to merchant questions, and stay current on Loop's product. 
  • Keep Loop top of mind through consistent, thoughtful touchpoints at scale: newsletters, product updates, and partner-facing communications that help maximize Loop’s value for their clients, drive referrals, and partner engagement. 
  • Translate Loop's product roadmap and launches into partner-ready education. Show partners where Loop is headed so they can bring that story to their merchants. 
  • Prioritizing, sourcing, and writing mutual customer case studies that focus on data to demonstrate the value of Loop + partners. 
  • Triage and turn around ad-hoc partner marketing requests from Partner Managers and partners themselves with speed and quality. 
  • Support planning and execution of partner-focused events, including Loop's annual Partner Summit, partner dinners, and relationship-building moments.
What Success Looks Like:
  • Partner Managers and partners have the materials they need, when they need them, with minimal lift. 
  • Measurable lift in partner engagement with Loop content and education resources (and corresponding lift in pipeline). 
  • Partners feel like we’re building with and for them, and that they have a voice in product feedback. 
  • The Partnerships team continues to achieve and exceed their revenue targets, with enablement as a clear contributor.
What We're Looking For:
  • 3+ years of experience in marketing, experience with partner marketing or enablement is a plus. Experience with a SaaS company or agency with ecommerce clients in the Shopify ecosystem is a plus. 
  • You default to action, and don’t let perfection stop you from shipping quickly (while holding yourself and others to a high standard). 
  • Strong project management skills and the ability to juggle multiple stakeholders and ad-hoc requests without dropping the ball. 
  • A natural curiosity with AI and other new technologies. You've experimented with tools for workflow automation, content acceleration, and skill-building (bonus points if you've built a Claude skill before). 
  • A maker's instinct. You love turning complex product information into clean, consumable assets that other people can actually use. 
  • A storyteller who's fluent in data. You get excited about bringing technical product stories to life, and you reach for data to show impact: what shipped, what landed, and what changed because of it. 
  • Strong alignment with Loop's core values: own the outcome, make merchants successful, courage over comfort, and be a human first. 
  • Excellent written and verbal communication skills.
Tools You Will Use:
  • Claude and other AI tools for content acceleration and skill development. 
  • Figma or Canva for co-branded assets and partner enablement materials. 
  • Euler for partner education and enablement. 
  • Crossbeam or Clay for data enrichment. 
  • HubSpot for lifecycle communications. 
  • Gong for voice-of-partner and merchant insights. 
  • Salesforce, Hex or similar for analysis and dashboards. 
  • Notion or Google docs for documentation, project management, and strategic communication.
Loop Story

Commerce should feel effortless. Every product adored, every order perfect, every customer loyal for life. But reality is messier: operations get tangled, margins grow thin, and trust is fragile. That’s where Loop steps in. We create confidence where commerce fails.

We started by fixing returns and exchanges. Today, we’re building a connected commerce operations suite — powering everything from order tracking to fraud prevention, with hundreds of innovations in between. Grounded in data and insight, our platform helps merchants make smarter decisions with every transaction. Over 5,000 of the world’s most loved brands trust Loop to turn cost centers into growth engines. Our mission is simple: protect margins, delight customers, and help merchants build businesses that last.

Life at Loop is rooted in our core values. We balance high empathy with high standards, knowing that work is better when we can show up authentically and resilience is built by facing challenges head-on. We expect you’ll grow quickly, learning skills that last far beyond your time here. Loop is a formative chapter in your career — a chance to shape the future of commerce and to leave better than when you arrived.

Learn more about us here: https://loopreturns.com/careers.

You can review our privacy notice here.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.