Austin, TX · On-site +1
$24.04 - $25/hr
As a licensed Customer Care Specialist on LOOP's Support team you'll be joining a group of mission-driven, service and insurance professionals. You'll be handling customer inquiries and helping ...
Austin, TX · On-site +1
$24.04 - $25/hr
As a licensed Customer Care Specialist on LOOP's Support team you'll be joining a group of mission-driven, service and insurance professionals. You'll be handling customer inquiries and helping ...
Austin, TX · On-site +1
$24.04 - $25/hr
As a licensed Customer Care Specialist on LOOP's Support team you'll be joining a group of mission-driven, service and insurance professionals. You'll be handling customer inquiries and helping ...
Austin, TX · On-site +1
$24.04 - $25/hr
As a licensed Customer Care Specialist on LOOP's Support team you'll be joining a group of mission-driven, service and insurance professionals. You'll be handling customer inquiries and helping ...
As a licensed Customer Care Specialist on LOOP's Support team you'll be joining a group of mission-driven, service and insurance professionals. You'll be handling customer inquiries and helping ...
Quick apply
As a licensed Customer Care Specialist on LOOP's Support team you'll be joining a group of mission-driven, service and insurance professionals. You'll be handling customer inquiries and helping ...
Saratoga Springs, NY · On-site
$90K - $115K/yr
Oversee the technical customer experience feedback loop. * Support customer and executive-level technical escalations. Qualifications Education * Bachelor's degree in Computer Science or a related ...
Saratoga Springs, NY · On-site
$90K - $115K/yr
Oversee the technical customer experience feedback loop. * Support customer and executive-level technical escalations. Qualifications Education * Bachelor's degree in Computer Science or a related ...
Oversee the technical customer experience feedback loop. * Support customer and executive-level technical escalations. Qualifications Education * Bachelor's degree in Computer Science or a related ...
Oversee the technical customer experience feedback loop. * Support customer and executive-level technical escalations. Qualifications Education * Bachelor's degree in Computer Science or a related ...
Oversee the technical customer experience feedback loop. * Support customer and executive-level technical escalations. Qualifications Education * Bachelors degree in Computer Science or a related ...
Quick apply
Oversee the technical customer experience feedback loop. * Support customer and executive-level technical escalations. Qualifications Education * Bachelors degree in Computer Science or a related ...
... loop support. Key Metrics * Power Automate * UiPath * UI driven workflows
... loop support. Key Metrics * Power Automate * UiPath * UI driven workflows
Austin, TX · On-site
Own the IT ticket queue in Jira -- triage, resolve, escalate, and close the loop. * Support employees across multiple time zones; communicate clearly in Slack and async tickets. * Document fixes ...
Quick apply
Austin, TX · On-site
Own the IT ticket queue in Jira -- triage, resolve, escalate, and close the loop. * Support employees across multiple time zones; communicate clearly in Slack and async tickets. * Document fixes ...
Support key business partners to accelerate growth and customer delivery in Loop's most important business segments * Build and maintain relationships with customer stakeholders, ensuring that Loop ...
Support key business partners to accelerate growth and customer delivery in Loop's most important business segments * Build and maintain relationships with customer stakeholders, ensuring that Loop ...
Boston, MA · On-site
$90K - $110K/yr
Equip partners to pitch and support Loop with confidence. Build and maintain partner-facing content that fits into their systems (AI prompts and otherwise), including: slides, case studies, one ...
Boston, MA · On-site
$90K - $110K/yr
Equip partners to pitch and support Loop with confidence. Build and maintain partner-facing content that fits into their systems (AI prompts and otherwise), including: slides, case studies, one ...
New York, NY · On-site
$90K - $110K/yr
Equip partners to pitch and support Loop with confidence. Build and maintain partner-facing content that fits into their systems (AI prompts and otherwise), including: slides, case studies, one ...
New York, NY · On-site
$90K - $110K/yr
Equip partners to pitch and support Loop with confidence. Build and maintain partner-facing content that fits into their systems (AI prompts and otherwise), including: slides, case studies, one ...
Columbus, OH · On-site
$90K - $110K/yr
Equip partners to pitch and support Loop with confidence. Build and maintain partner-facing content that fits into their systems (AI prompts and otherwise), including: slides, case studies, one ...
Columbus, OH · On-site
$90K - $110K/yr
Equip partners to pitch and support Loop with confidence. Build and maintain partner-facing content that fits into their systems (AI prompts and otherwise), including: slides, case studies, one ...
$90K - $110K/yr
Equip partners to pitch and support Loop with confidence. Build and maintain partner-facing content that fits into their systems (AI prompts and otherwise), including: slides, case studies, one ...
$90K - $110K/yr
Equip partners to pitch and support Loop with confidence. Build and maintain partner-facing content that fits into their systems (AI prompts and otherwise), including: slides, case studies, one ...
Boston, MA · Remote
Equip partners to pitch and support Loop with confidence. Build and maintain partner-facing content that fits into their systems (AI prompts and otherwise), including: slides, case studies, one ...
Quick apply
Boston, MA · Remote
Equip partners to pitch and support Loop with confidence. Build and maintain partner-facing content that fits into their systems (AI prompts and otherwise), including: slides, case studies, one ...
Columbus, OH · On-site +1
$90K - $110K/yr
Equip partners to pitch and support Loop with confidence. Build and maintain partner-facing content that fits into their systems (AI prompts and otherwise), including: slides, case studies, one ...
Columbus, OH · On-site +1
$90K - $110K/yr
Equip partners to pitch and support Loop with confidence. Build and maintain partner-facing content that fits into their systems (AI prompts and otherwise), including: slides, case studies, one ...
Equip partners to pitch and support Loop with confidence. Build and maintain partner-facing content that fits into their systems (AI prompts and otherwise), including: slides, case studies, one ...
Quick apply
Equip partners to pitch and support Loop with confidence. Build and maintain partner-facing content that fits into their systems (AI prompts and otherwise), including: slides, case studies, one ...
Support key business partners to accelerate growth and customer delivery in Loop's most important business segments * Build and maintain relationships with customer stakeholders, ensuring that Loop ...
Support key business partners to accelerate growth and customer delivery in Loop's most important business segments * Build and maintain relationships with customer stakeholders, ensuring that Loop ...
Chicago, IL · On-site
$90K - $110K/yr
Equip partners to pitch and support Loop with confidence. Build and maintain partner-facing content that fits into their systems (AI prompts and otherwise), including: slides, case studies, one ...
Chicago, IL · On-site
$90K - $110K/yr
Equip partners to pitch and support Loop with confidence. Build and maintain partner-facing content that fits into their systems (AI prompts and otherwise), including: slides, case studies, one ...
Equip partners to pitch and support Loop with confidence. Build and maintain partner-facing content that fits into their systems (AI prompts and otherwise), including: slides, case studies, one ...
Quick apply
Equip partners to pitch and support Loop with confidence. Build and maintain partner-facing content that fits into their systems (AI prompts and otherwise), including: slides, case studies, one ...
Chicago, IL · Remote
Equip partners to pitch and support Loop with confidence. Build and maintain partner-facing content that fits into their systems (AI prompts and otherwise), including: slides, case studies, one ...
Quick apply
Chicago, IL · Remote
Equip partners to pitch and support Loop with confidence. Build and maintain partner-facing content that fits into their systems (AI prompts and otherwise), including: slides, case studies, one ...
$11.78 - $13.09
1% of jobs
$13.09 - $14.40
4% of jobs
$15.43 is the 25th percentile. Wages below this are outliers.
$14.40 - $15.71
25% of jobs
$15.71 - $17.02
14% of jobs
The median wage is $17.53 / hr.
$17.02 - $18.33
14% of jobs
$18.33 - $19.65
10% of jobs
$20.30 is the 75th percentile. Wages above this are outliers.
$19.65 - $20.96
13% of jobs
$20.96 - $22.27
4% of jobs
$22.27 - $23.58
8% of jobs
$23.58 - $24.89
3% of jobs
$24.89 - $26.20
3% of jobs
$11
$18
$26
In a Loop Support role, you'll typically be responsible for monitoring and troubleshooting network loops, responding to service tickets, and coordinating with field technicians to resolve connectivity issues. You may also be tasked with running diagnostics, updating documentation, and communicating resolution updates to both internal teams and customers. Collaboration with network engineers and customer support teams is common, ensuring issues are addressed effectively and efficiently. This hands-on, problem-solving environment offers valuable exposure to network operations and the opportunity to develop technical expertise.
To excel as a Loop Support specialist, you generally need strong troubleshooting skills, familiarity with telecommunications or network systems, and at least a high school diploma or relevant technical certification. Experience with loop management software, ticketing systems, and diagnostic tools such as OTDR (Optical Time-Domain Reflectometer) is often required. Attention to detail, effective communication, and a collaborative mindset are crucial soft skills in this position. These abilities are vital to minimizing service disruptions, resolving issues efficiently, and ensuring high network reliability for clients.
A Loop Support job typically involves assisting in the monitoring, maintenance, and troubleshooting of communication or operational loops within a system. This role often supports technical teams by ensuring smooth workflow, diagnosing issues, and providing solutions to maintain efficiency. Responsibilities may vary by industry but often include data analysis, reporting, and real-time problem-solving. Effective communication and attention to detail are key skills for success in this role.
$24.04 - $25/hr
Other
Medical, Dental, Retirement, PTO
Posted 14 days ago
Hey, we’re LOOP. We use predictive models and real-time driving data to create fair and equitable car insurance whilst eliminating biased and discriminatory factors—like credit scores, zip codes, and job titles—from the equation. We’re a mission, with a business.
We believe systemic injustice has no place in our financial systems. That’s why we only look at how and where you drive to give you a car insurance quote that you can feel great about.
Backed by top-tier VCs, institutional investors, and reinsurers who all believe in bringing change to this industry, we’re committed to giving back and being a force for good in the world so we can uplift the communities impacted by systemic injustice. To us, that’s what it means to Drive Good.
Our community, Members, and team are at the heart of who we are and why we do what we do. If you’re looking to join a dynamic bunch who are positive, engaging, and diverse… you’ve found the right place.
The Role:
As a licensed Customer Care Specialist on LOOP’s Support team you'll be joining a group of mission-driven, service and insurance professionals. You’ll be handling customer inquiries and helping policyholders with their policy needs by answering questions regarding quotes, coverage, rates, billing issues, and general policy reviews. You’ll be delighting customers over the phone or via chat, collaborating with other Reps and Specialists as well assisting with ad-hoc projects & duties.
Training is provided along with ongoing collaborative support. Weekend and evening availability required.
Responsibilities :
Qualifications
Hourly Rate: $24.04 - $25.00
Details:
