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Loop Support Jobs in Texas (NOW HIRING)

Furnished Finder

IT Support Specialist

Austin, TX · On-site

Own the IT ticket queue in Jira - triage, resolve, escalate, and close the loop. * Support employees across multiple time zones; communicate clearly in Slack and async tickets. * Document fixes ...

Furnished Finder

IT Support Specialist

Austin, TX · On-site

Own the IT ticket queue in Jira -- triage, resolve, escalate, and close the loop. * Support employees across multiple time zones; communicate clearly in Slack and async tickets. * Document fixes ...

Loop

Partner Marketing Manager

Austin, TX

$90K - $110K/yr

Equip partners to pitch and support Loop with confidence. Build and maintain partner-facing content that fits into their systems (AI prompts and otherwise), including: slides, case studies, one ...

Loop

Director, Design

Austin, TX · On-site

$180K - $250K/yr

Collaborate closely with Marketing to expand on the story of Loop, it's merchants, and the value Loop provides to it's merchants. On any given day, you and your team may be supporting and ...

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How much do loop support jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for loop support in Texas is $17.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.04 per hour, depending on experience, location, and employer.

What are typical daily responsibilities for someone working in Loop Support?

In a Loop Support role, you'll typically be responsible for monitoring and troubleshooting network loops, responding to service tickets, and coordinating with field technicians to resolve connectivity issues. You may also be tasked with running diagnostics, updating documentation, and communicating resolution updates to both internal teams and customers. Collaboration with network engineers and customer support teams is common, ensuring issues are addressed effectively and efficiently. This hands-on, problem-solving environment offers valuable exposure to network operations and the opportunity to develop technical expertise.

What are the key skills and qualifications needed to thrive in the Loop Support position, and why are they important?

To excel as a Loop Support specialist, you generally need strong troubleshooting skills, familiarity with telecommunications or network systems, and at least a high school diploma or relevant technical certification. Experience with loop management software, ticketing systems, and diagnostic tools such as OTDR (Optical Time-Domain Reflectometer) is often required. Attention to detail, effective communication, and a collaborative mindset are crucial soft skills in this position. These abilities are vital to minimizing service disruptions, resolving issues efficiently, and ensuring high network reliability for clients.

What is a Loop Support job?

A Loop Support job typically involves assisting in the monitoring, maintenance, and troubleshooting of communication or operational loops within a system. This role often supports technical teams by ensuring smooth workflow, diagnosing issues, and providing solutions to maintain efficiency. Responsibilities may vary by industry but often include data analysis, reporting, and real-time problem-solving. Effective communication and attention to detail are key skills for success in this role.

What are popular job titles related to Loop Support jobs in Texas? For Loop Support jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Loop Support jobs in Texas look for? The top searched job categories for Loop Support jobs in Texas are:
What cities in Texas are hiring for Loop Support jobs? Cities in Texas with the most Loop Support job openings:
Loop Support jobs near you
Infographic showing various Loop Support job openings in Texas as of May 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,028 per year, or $17.3 per hour.

Bilingual Licensed Customer Service Representative

LOOP Mobility, Inc.

Austin, TX • On-site, Remote

$24.04 - $25/hr

Other

Medical, Dental, Retirement, PTO

Posted 15 days ago

Job description

Hey, we’re LOOP. We use predictive models and real-time driving data to create fair and equitable car insurance whilst eliminating biased and discriminatory factors—like credit scores, zip codes, and job titles—from the equation. We’re a mission, with a business.

We believe systemic injustice has no place in our financial systems. That’s why we only look at how and where you drive to give you a car insurance quote that you can feel great about.

Backed by top-tier VCs, institutional investors, and reinsurers who all believe in bringing change to this industry, we’re committed to giving back and being a force for good in the world so we can uplift the communities impacted by systemic injustice. To us, that’s what it means to Drive Good.

Our community, Members, and team are at the heart of who we are and why we do what we do. If you’re looking to join a dynamic bunch who are positive, engaging, and diverse… you’ve found the right place.

The Role:

As a licensed Customer Care Specialist on LOOP’s Support team you'll be joining a group of mission-driven, service and insurance professionals. You’ll be handling customer inquiries and helping policyholders with their policy needs by answering questions regarding quotes, coverage, rates, billing issues, and general policy reviews. You’ll be delighting customers over the phone or via chat, collaborating with other Reps and Specialists as well assisting with ad-hoc projects & duties.

Training is provided along with ongoing collaborative support. Weekend and evening availability required.

Responsibilities :

  • Handle calls and chats
  • Process policy endorsements, billing requests, track and follow-up on outstanding items.
  • Communicate with team members, and escalate items and issues when appropriate.

Qualifications

  • Active Property & Casualty license
  • 3 or more years of Property & Casualty insurance experience
  • Strong verbal and written communication skills and ability to provide and accept constructive feedback
  • Insurance policy support, rating or policy lifecycle experience
  • Knowledge of underwriting guidelines is helpful
  • Attention to detail and strong personal time management skills
  • Ability to work independently and remotely
  • Excellent computer and software skills (Google Suite, Slack, Zendesk, etc.)

Hourly Rate: $24.04 - $25.00

Details:

  • This position is for full time, remote work
  • Employee Stock Options
  • Health, dental and several ancillary benefits to choose from
  • Matching 401K
  • Flexible PTO
  • Fourteen Weeks Paid Family Leave

Apply