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Loop Support Jobs in Texas (NOW HIRING)

Hammer Media

Associate Product Manager

Austin, TX · On-site

Build the feedback loop - support tickets, surveys, reviews, YouTube comments - and turn it into a prioritized backlog * Design and launch features and programs that get our audience participating ...

Calebhammer

Associate Product Manager

Austin, TX · On-site

$65 - $95/hr

Build the feedback loop -- support tickets, surveys, reviews, YouTube comments -- and turn it into a prioritized backlog * Design and launch features and programs that get our audience participating ...

New

Hammer Media

Associate Product Manager

Austin, TX · On-site

$70 - $110/hr

Build the feedback loop -- support tickets, surveys, reviews, YouTube comments -- and turn it into a prioritized backlog * Design and launch features and programs that get our audience participating ...

Hammer Media

Associate Product Manager

Austin, TX

Build the feedback loop - support tickets, surveys, reviews, YouTube comments - and turn it into a prioritized backlog * Design and launch features and programs that get our audience participating ...

Screaming Goat Yard

Support Staff

San Antonio, TX

$10 - $12/hr

Screaming Goat Yard - Urgent Support Staff Needed! Are you looking for a fun and dynamic work ... Screaming Goat Yard & Tap - Loop 1604 7422 N Loop 1604 W, San Antonio, TX 78249, USA Don't miss ...

Screaming Goat Yard

Support Staff

San Antonio, TX · On-site

$10 - $12/hr

Screaming Goat Yard - Urgent Support Staff Needed! Are you looking for a fun and dynamic work ... Screaming Goat Yard & Tap - Loop 1604 7422 N Loop 1604 W, San Antonio, TX 78249, USA Don't miss ...

Lucy's Loop 1604

Bather

San Antonio, TX · On-site

$14/hr

Lucys Doggy Daycare & Spa Loop 1604 is looking for a friendly pet bather to join our passionate ... Providing support for our professional grooming staff, including bathing their dogs and providing ...

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Showing results 21-40

All JobsLoop Support JobsLoop Support Jobs in Texas

Loop Support information

See Texas salary details

$10

$17

$24

How much do loop support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for loop support in Texas is $17.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.04 per hour, depending on experience, location, and employer.

What is a loop support?

A Loop Support job typically involves assisting in the monitoring, maintenance, and troubleshooting of communication or operational loops within a system. This role often supports technical teams by ensuring smooth workflow, diagnosing issues, and providing solutions to maintain efficiency. Responsibilities may vary by industry but often include data analysis, reporting, and real-time problem-solving. Effective communication and attention to detail are key skills for success in this role.

What are typical daily responsibilities for someone working in loop support?

In a Loop Support role, you'll typically be responsible for monitoring and troubleshooting network loops, responding to service tickets, and coordinating with field technicians to resolve connectivity issues. You may also be tasked with running diagnostics, updating documentation, and communicating resolution updates to both internal teams and customers. Collaboration with network engineers and customer support teams is common, ensuring issues are addressed effectively and efficiently. This hands-on, problem-solving environment offers valuable exposure to network operations and the opportunity to develop technical expertise.

What are the key skills and qualifications needed to thrive in loop support, and why are they important?

To excel as a Loop Support specialist, you generally need strong troubleshooting skills, familiarity with telecommunications or network systems, and at least a high school diploma or relevant technical certification. Experience with loop management software, ticketing systems, and diagnostic tools such as OTDR (Optical Time-Domain Reflectometer) is often required. Attention to detail, effective communication, and a collaborative mindset are crucial soft skills in this position. These abilities are vital to minimizing service disruptions, resolving issues efficiently, and ensuring high network reliability for clients.

What are popular job titles related to Loop Support jobs in Texas?

For Loop Support jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Loop Support jobs in Texas look for?

The top searched job categories for Loop Support jobs in Texas are:

What cities in Texas are hiring for Loop Support jobs?

Cities in Texas with the most Loop Support job openings:

Loop Support jobs near you
Infographic showing various Loop Support job openings in Texas as of August 2026, with employment types broken down into 63% Full Time, 28% Part Time, and 9% Temporary. Highlights an 100% In-person job distribution, with an average salary of $36,028 per year, or $17.3 per hour.

Customer Support Rep

Texas Sports Academy Main

Austin, TX • On-site

$25/hr

Other

Posted 2 days ago

New

Job description

Texas Sports Academy is a K-12 school designed for serious student-athletes who want both elite academics and high-level athletic development. Students cover 2x the material in just 2 hours a day, using the same 2-Hour Learning model as Alpha Schools. That frees up their entire afternoon for serious training, where they work alongside former pro and D1 athletes coaching them at the highest standard.

We are hiring Customer Support Reps to handle parent inquiries in Zendesk full-time. You are the first line of response for families: answering questions clearly, resolving issues quickly, and making sure every parent walks away feeling taken care of. You own your queue, you know the answer or know exactly where to find it, and you keep the tone warm and professional every single time.

What You'll Do
  • Own the Parent Support Queue: Work Zendesk tickets from parents every day. Respond quickly, resolve what you can directly, and route what you cannot.
  • Answer Parent Questions Clearly: Handle questions about schedules, billing, academics, athletics, campus logistics, and everything in between. Give parents clear, complete answers so they do not have to write back.
  • Resolve Issues End to End: When a parent has a problem, work it through. Loop in the right internal team, keep the parent updated, and close the loop when it is done.
  • Escalate the Right Things: Know what you can handle and what needs to go up. Get escalations to the right person quickly with the context they need to act.
  • Keep Zendesk Clean: Tag tickets properly, keep macros up to date, and flag patterns you see in the queue so we can fix the root cause.
  • Communicate Warmly and Professionally: Every message you send should read as clear, warm, and on-brand. No copy-paste responses that miss the point.

Requirements

  • 2-3 Years of Zendesk Support Experience: You have worked in a Zendesk-based support role for two to three years. You know the platform, macros, triggers, and how to run a clean queue.
  • Excellent Written English: Your written English is clear, warm, and professional. Every parent-facing message reads well.
  • Customer or Family-Facing Support Background: You have handled real customer or family inquiries at volume, including hard conversations, and kept the relationship intact.
  • Judgment Under Pressure: You know how to read a message, figure out what is really being asked, and respond in a way that solves the problem without creating new ones.
  • AI Forward: You are comfortable using AI tools to draft responses and speed up repetitive work.
  • Organized and Reliable: You do not let tickets sit. You track open items, follow through, and keep parents in the loop even when the answer is not ready yet.
  • Availability: Full-time coverage during standard U.S. business hours, Central Time.
  • Location and Setup: Fully remote, open globally. Reliable internet and a quiet space you can work from. You do not need to be U.S.-based.
Bonus Points
  • School or Youth Program Support Background: You have handled support for a school, camp, club, or youth program where parents were a central part of the job.
  • Bilingual (English/Spanish): You can communicate with Spanish-speaking families directly.
  • Zendesk Certifications: You hold Zendesk Support Administrator or similar credentials.

Benefits

Pay: $25/hour

Apply