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Logistics Operations Coordinator Jobs in Puerto Rico

Ferrero

Customer & Vendor Logistic Coordinator

Guaynabo, PR · On-site

$19.50 - $26/hr

Bachelor's degree in Supply Chain, Logistics, Operations Management, Engineering, Business, or a ... Experience coordinating with third-party logistics providers (3PLs), carriers, or vendors * Strong ...

Ferrero

Customer & Vendor Logistic Coordinator

Guaynabo, PR · Hybrid

$19.50 - $26/hr

Bachelor's degree in Supply Chain, Logistics, Operations Management, Engineering, Business, or a ... Experience coordinating with third-party logistics providers (3PLs), carriers, or vendors * Strong ...

Ferrero

Customer & Vendor Logistic Coordinator

Guaynabo, PR · Hybrid

$19.50 - $26/hr

Bachelor's degree in Supply Chain, Logistics, Operations Management, Engineering, Business, or a ... Experience coordinating with third-party logistics providers (3PLs), carriers, or vendors * Strong ...

CERES

PR · On-site

$22 - $27/hr

Operations Performance Coordinator Location: Puerto Rico Reports to: Deputy Operations Manager ... Proven experience managing equipment inventory, logistics, or fleet data tracking. * Advanced ...

Master Fluid Solutions

$12.75 - $16.50/hr

POSITION SUMMARY: The Logistics & Customer Service Coordinator will play a crucial role in ... ensuring smooth operations both internally and externally. This position requires excellent ...

Pinnaql

CQV Sample Management / LIMS Coordinator

Juncos, PR · On-site

$17.75 - $24/hr

The individual will be responsible for coordinating sampling logistics, LIMS activities, labels ... Previous experience with Amgen LIMS systems or manufacturing operations. * Familiarity with Kneat ...

New

Hornblower

Guest Experience Coordinator - Ceiba

Ceiba, PR · On-site

$16 - $21/hr

... logistics and management company that specializes in the operation and maintenance of government ... The Customer Experience Coordinator is responsible for receiving, handling, forwarding, tracking ...

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Logistics Operations Coordinator information

What does a logistics operations coordinator do?

A Logistics Operations Coordinator is responsible for managing and optimizing the movement of goods, materials, and products within a supply chain. They coordinate shipments, communicate with vendors and carriers, track inventory, and resolve any transportation or delivery issues. Their role ensures that products are delivered on time, costs are controlled, and customers receive their orders efficiently. They also use logistics software to monitor shipments and generate reports for management.

What are the key skills and qualifications needed to thrive as a logistics operations coordinator, and why are they important?

To thrive as a Logistics Operations Coordinator, you need strong organizational skills, attention to detail, and a background in supply chain or logistics management, often supported by a relevant degree or equivalent experience. Proficiency with transportation management systems (TMS), inventory software, and Microsoft Excel is typically required. Effective communication, problem-solving, and the ability to multitask under pressure are standout soft skills in this role. These competencies are crucial for ensuring seamless movement of goods, minimizing errors, and maintaining efficient supply chain operations.

What are some common challenges faced by logistics operations coordinators, and how can they be effectively managed?

Logistics Operations Coordinators often encounter challenges such as managing tight delivery schedules, coordinating with multiple vendors, and handling unexpected disruptions like shipping delays or inventory shortages. To effectively manage these challenges, strong communication skills, attention to detail, and the ability to quickly adapt to changing circumstances are essential. Building strong relationships with transportation providers and leveraging technology for real-time tracking can also help streamline operations and minimize disruptions. Proactively identifying potential issues and developing contingency plans are key strategies for success in this role.

What is the difference between Logistics Operations Coordinator vs Supply Chain Analyst?

AspectLogistics Operations CoordinatorSupply Chain Analyst
CredentialsTypically requires a bachelor's degree in logistics, supply chain management, or related fieldUsually requires a bachelor's degree in supply chain, business, or analytics; certifications like CSCP are a plus
Work EnvironmentInvolves coordinating shipments, managing logistics providers, and overseeing daily operationsFocuses on analyzing supply chain data, optimizing processes, and forecasting
Employer & Industry UsageUsed in manufacturing, distribution, and retail sectors for operational coordinationCommon in consulting firms, large corporations, and logistics companies for strategic analysis

While both roles support supply chain efficiency, the Logistics Operations Coordinator handles daily logistics activities, whereas the Supply Chain Analyst focuses on data analysis and process optimization. Understanding these differences helps in choosing the right career path or job search focus.

How much does a logistics operations coordinator earn?

The average salary for a logistics operations coordinator typically ranges from $45,000 to $65,000 per year, depending on experience, location, and industry. Entry-level coordinators may earn less, while those with specialized skills or certifications can earn higher salaries. The role often involves coordinating shipments, managing inventory, and using logistics software.

What are the most commonly searched types of Logistics Operations jobs in Puerto Rico?

The most popular types of Logistics Operations jobs in Puerto Rico are:

Logistics Operations Coordinator jobs near you
Infographic showing various Logistics Operations Coordinator job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 2% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Customer & Vendor Logistic Coordinator

Ferrero

Guaynabo, PR • On-site

$19.50 - $26/hr

Full-time

Posted 20 days ago

Key responsibilities

  • Manage customer orders, coordinate shipments, monitor inventory availability, and resolve issues impacting delivery performance.

  • Develop relationships with logistics providers, track deliveries, and resolve issues during picking and delivery.

  • Coordinate shipments with carriers, track transportation schedules, and resolve shipping discrepancies and delivery issues.

Ferrero rating

7.6

Company rating: 7.6 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

141st of 445 rated food and drinks producers

Job description

About the Role:
We have a current opening for a Customer & Vendor Logistic Coordinator and are actively reviewing applications.
As a Customer & Vendor Logistics Coordinator, you'll play a critical role in ensuring products move seamlessly from our supply chain to our customers. Serving as a key link between Sales, Supply Chain, Logistics providers, and customers, you'll own the end-to-end order fulfillment process, helping deliver an exceptional customer experience while maintaining high service levels.
In this highly visible role, you'll manage customer orders, coordinate shipments, monitor inventory availability, and proactively resolve issues that could impact delivery performance. You'll collaborate closely with cross-functional teams to identify solutions, remove operational roadblocks, and ensure customers receive the right products at the right time.
Success in this position requires strong analytical skills, attention to detail, and the ability to build effective relationships with internal stakeholders and external partners. If you enjoy solving problems, working with data, and making a direct impact on customer satisfaction and supply chain performance, this is an exciting opportunity to grow your career in logistics and operations.
This position is hybrid, and will be based out of our Ferrero Caribe offices in Guaynabo, PR.
Main Responsibilities:
  • Order Management:
    • Ensuring seamless customer order processing, striving to meet service level targets by proactively managing orders throughout fulfillment process. Review open orders, back-orders, and identity and resolve delays in order processing.
  • Order fulfillment:
    • Develop solid relationships with the 3rd Party Logistics providers to guarantee that orders are fulfilled according to customer expectations. This includes tracking deliveries, resolving issues with returned products or issues during picking and delivery.
  • Customer Communication:
    • Serve as contact for order-status inquiries; provide shipment updates, provide delivery information, report delays, and report shortages.
  • Cross-Functional Coordination:
    • Work closely with Sales, Demand Planning, Supply Planning, Procurement and 3PL to support customer orders; facilitate communication between departments to prevent service disruptions and support resolution of bottlenecks.
  • Inventory & Material Tracking:
    • Monitor inventory availability against open orders and track material shortages and root cause.
  • Logistics Coordination:
    • Coordinate shipments with carriers and freight providers, track deliveries, monitor transportation schedules and delivery performance, and resolve shipping discrepancies and delivery issues.
  • Shipping Documents and Certificates:
    • Manage the preparation of all needed customs documents and certificates for each order to ensure seamless receipt by customer.
  • Key Performance Indicators (KPIs):
    • Drive continuous improvement in operations by tracking key KPIs such as on-time delivery rate, order fill rate, customer service level, returns and refusals, and order cycle time
  • PO Processing:
    • Create all Supply Chain POs for payment to vendors. Verify invoices vs service received and GR. Work closely with Finance to ensure payment to vendors by agreed payment terms.

About You:
  • Bachelor's degree in Supply Chain, Logistics, Operations Management, Engineering, Business, or a related field
  • 2+ years of experience in customer service, logistics, supply chain, transportation, or order management
  • Experience with SAP ECC and/or S/4HANA
  • Advanced Excel skills including Pivot Tables, Lookups, reporting, and data analysis
  • Experience with Power BI, SAP BW, or other reporting tools
  • Strong understanding of order management, inventory management, and logistics operations
  • Experience coordinating with third-party logistics providers (3PLs), carriers, or vendors
  • Strong analytical, problem-solving, and root cause analysis skills
  • Excellent organizational skills with the ability to manage multiple priorities simultaneously
  • Strong communication and stakeholder management skills
  • Fluent in English and Spanish

Preferred
  • Experience in a consumer goods, manufacturing, or distribution environment
  • Knowledge of customs, import/export documentation, and international shipping requirements
  • Experience tracking and reporting supply chain KPIs and service level metrics

Artificial Intelligence Disclosure
As part of our recruitment process, Ferrero may use artificial intelligence (AI) enabled tools to assist with reviewing candidate applications. These tools are used solely to support recruiters by summarizing application information and identifying potential alignment with job requirements. AI does not independently screen out or select candidates, and it does not replace human judgment. Final decisions regarding candidate progression are always made by Ferrero recruiters and hiring managers.
About Ferrero:
Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world's largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.
DE&I at Ferrero:
Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.
Find out more here.
Ferrero is an equal opportunity employer and complies with all applicable human rights laws. Ferrero will recruit, hire, train, and promote all persons without regard to race, creed, color, sex (including pregnancy, gender, sexual orientation, and gender identity), religion, national origin or ancestry, age, disability, or history of disability (except where physical or mental abilities are a bona fide occupational requirement and the individual is not able to perform the essential functions of the position even with reasonable accommodations), citizenship, or any other protected characteristic.
Ferrero will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise the People & Organization (HR) Representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.

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