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Logistics Operations Director Jobs in Puerto Rico

Ferrero

Customer & Vendor Logistic Coordinator

Guaynabo, PR · On-site

$19.50 - $26/hr

... direct impact on customer satisfaction and supply chain performance, this is an exciting opportunity to grow your career in logistics and operations. This position is hybrid, and will be based out of ...

Ferrero

Customer & Vendor Logistic Coordinator

Guaynabo, PR · Hybrid

$19.50 - $26/hr

... direct impact on customer satisfaction and supply chain performance, this is an exciting opportunity to grow your career in logistics and operations. This position is hybrid, and will be based out of ...

Ferrero

Customer & Vendor Logistic Coordinator

Guaynabo, PR · Hybrid

$19.50 - $26/hr

... direct impact on customer satisfaction and supply chain performance, this is an exciting opportunity to grow your career in logistics and operations. This position is hybrid, and will be based out of ...

Fulcro Insurance

Director of Operations

San Juan, PR · On-site

They are currently seeking a Director of Operations. Job Summary Serve as the primary operational ... Ensure consistent execution of plant operations, maintenance, logistics, and distribution. * Define ...

Simos

Senior Account Executive

Guaynabo, PR · On-site

$90K/yr

Advancement Opportunities * $90,000 / Annually Employment Type & Shifts * Full Time * Direct Hire ... Strong knowledge of logistics operations preferred * Proficiency in Microsoft Office (Word, Excel ...

Weil Group, Inc

IT Director

Hatillo, PR · On-site

$120 - $150/hr

Shipping and logistics * Billing and financial operations * Ensure seamless integration across ... Direct enterprise infrastructure operations including networks, servers, cloud platforms ...

Weil Group, Inc.

IT Director

Hatillo, PR · On-site

Director of Information Technology & Business Systems Position Summary The Director of Information ... and logistics oBilling and financial operations • Ensure seamless integration across Sales ...

Waste Connections of Canada

$105K - $115K/yr

We work in an environment where self-directed, empowered individuals know their work matters ... Background in transportation, trucking, or logistics. * Ability to obtain a Class B CDL within 90 ...

Waste Connections Inc

$105K - $115K/yr

We work in an environment where self-directed, empowered individuals know their work matters ... Background in transportation, trucking, or logistics. * Ability to obtain a Class B CDL within 90 ...

CERES

PR · On-site

$22 - $27/hr

Support special projects and operational initiatives as assigned by the Executive Director ... Proven experience managing equipment inventory, logistics, or fleet data tracking. * Advanced ...

QinetiQ US

Flight Director

Lajas, PR · On-site

Government customer across eight (8) different operational sites along the US Southern border in ... Coordinates resupply and repair logistics activities for the Aerostat electronics subsystems. * May ...

QinetiQ US

Flight Director

Lajas, PR · On-site

Government customer across eight (8) different operational sites along the US Southern border in ... Coordinates resupply and repair logistics activities for the Aerostat electronics subsystems. * May ...

QinetiQ US

Flight Director

Lajas, PR · On-site

Government customer across eight (8) different operational sites along the US Southern border in ... Coordinates resupply and repair logistics activities for the Aerostat electronics subsystems. * May ...

Jj

Manager of Deliver Operations Planning

Guaynabo, PR · On-site

The Director enables enterprise decisionmaking through planning insight, scenario execution, and ... Experience operating within complex, multiregion distribution and logistics networks * Strong ...

Solx

Project Manager, Capital Projects

Aguadilla, PR · On-site

$120 - $180/hr

... and logistics, field construction, commissioning support, and turnover to operations. * Take a ... Direct experience managing equipment installation, hook‑up, commissioning, and qualification with ...

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Logistics Operations Director information

What does a logistics operations director do?

A Logistics Operations Director oversees the entire logistics and supply chain operations of an organization. This role involves managing the movement, storage, and distribution of goods to ensure efficient and cost-effective delivery. They develop strategies, coordinate with vendors and internal teams, monitor performance metrics, and implement process improvements. The director also ensures compliance with industry regulations and works to optimize the use of technology and resources throughout the logistics network.

What are the key skills and qualifications needed to thrive as a logistics operations director, and why are they important?

To thrive as a Logistics Operations Director, you need expertise in supply chain management, logistics strategy, and operations oversight, typically supported by a bachelor's or master's degree in business, logistics, or a related field. Proficiency with enterprise resource planning (ERP) systems, transportation management software, and relevant certifications such as APICS or CSCMP is highly valuable. Outstanding leadership, problem-solving abilities, and effective communication skills help drive team performance and stakeholder collaboration. These competencies are crucial for optimizing supply chain efficiency, reducing costs, and ensuring seamless delivery across complex logistics networks.

What are some common challenges faced by a logistics operations director and how are they typically addressed?

Logistics Operations Directors often encounter challenges such as managing supply chain disruptions, optimizing transportation costs, and coordinating across multiple departments and external partners. Addressing these issues usually involves implementing robust risk management strategies, leveraging technology for real-time tracking, and fostering strong communication channels both internally and with vendors. Regular process reviews and continuous improvement initiatives also help ensure the logistics network remains agile and cost-effective.

What is the difference between Logistics Operations Director vs Supply Chain Manager?

AspectLogistics Operations DirectorSupply Chain Manager
CredentialsTypically requires a bachelor's degree in logistics, supply chain management, or related field; certifications like CSCP or CLTD are commonSimilar credentials; often holds degrees in logistics, business, or supply chain, with certifications like CSCP or APICS
Work EnvironmentOversees logistics operations, transportation, warehousing, and distribution teams within large organizationsManages end-to-end supply chain processes, including procurement, production, and distribution
Employer & Industry UsageUsed in manufacturing, retail, and logistics companies to lead logistics functionsCommon in manufacturing, retail, and distribution sectors focusing on overall supply chain efficiency

The Logistics Operations Director focuses primarily on managing logistics and transportation functions, ensuring efficient movement of goods. In contrast, the Supply Chain Manager oversees the entire supply chain process, including procurement and production. Both roles require similar credentials and are vital in large organizations, but their scope and focus differ.

What are the most commonly searched types of Logistics Operations jobs in Puerto Rico?

The most popular types of Logistics Operations jobs in Puerto Rico are:

What are popular job titles related to Logistics Operations Director jobs in Puerto Rico?

For Logistics Operations Director jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Logistics Operations Director jobs in Puerto Rico look for?

The top searched job categories for Logistics Operations Director jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Logistics Operations Director jobs?

Cities in Puerto Rico with the most Logistics Operations Director job openings:

Logistics Operations Director jobs near you

Customer & Vendor Logistic Coordinator

Ferrero

Guaynabo, PR • On-site

$19.50 - $26/hr

Full-time

Posted 20 days ago

Key responsibilities

  • Manage customer orders, coordinate shipments, monitor inventory availability, and resolve issues impacting delivery performance.

  • Develop relationships with logistics providers, track deliveries, and resolve issues during picking and delivery.

  • Coordinate shipments with carriers, track transportation schedules, and resolve shipping discrepancies and delivery issues.

Ferrero rating

7.6

Company rating: 7.6 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

141st of 445 rated food and drinks producers

Job description

About the Role:
We have a current opening for a Customer & Vendor Logistic Coordinator and are actively reviewing applications.
As a Customer & Vendor Logistics Coordinator, you'll play a critical role in ensuring products move seamlessly from our supply chain to our customers. Serving as a key link between Sales, Supply Chain, Logistics providers, and customers, you'll own the end-to-end order fulfillment process, helping deliver an exceptional customer experience while maintaining high service levels.
In this highly visible role, you'll manage customer orders, coordinate shipments, monitor inventory availability, and proactively resolve issues that could impact delivery performance. You'll collaborate closely with cross-functional teams to identify solutions, remove operational roadblocks, and ensure customers receive the right products at the right time.
Success in this position requires strong analytical skills, attention to detail, and the ability to build effective relationships with internal stakeholders and external partners. If you enjoy solving problems, working with data, and making a direct impact on customer satisfaction and supply chain performance, this is an exciting opportunity to grow your career in logistics and operations.
This position is hybrid, and will be based out of our Ferrero Caribe offices in Guaynabo, PR.
Main Responsibilities:
  • Order Management:
    • Ensuring seamless customer order processing, striving to meet service level targets by proactively managing orders throughout fulfillment process. Review open orders, back-orders, and identity and resolve delays in order processing.
  • Order fulfillment:
    • Develop solid relationships with the 3rd Party Logistics providers to guarantee that orders are fulfilled according to customer expectations. This includes tracking deliveries, resolving issues with returned products or issues during picking and delivery.
  • Customer Communication:
    • Serve as contact for order-status inquiries; provide shipment updates, provide delivery information, report delays, and report shortages.
  • Cross-Functional Coordination:
    • Work closely with Sales, Demand Planning, Supply Planning, Procurement and 3PL to support customer orders; facilitate communication between departments to prevent service disruptions and support resolution of bottlenecks.
  • Inventory & Material Tracking:
    • Monitor inventory availability against open orders and track material shortages and root cause.
  • Logistics Coordination:
    • Coordinate shipments with carriers and freight providers, track deliveries, monitor transportation schedules and delivery performance, and resolve shipping discrepancies and delivery issues.
  • Shipping Documents and Certificates:
    • Manage the preparation of all needed customs documents and certificates for each order to ensure seamless receipt by customer.
  • Key Performance Indicators (KPIs):
    • Drive continuous improvement in operations by tracking key KPIs such as on-time delivery rate, order fill rate, customer service level, returns and refusals, and order cycle time
  • PO Processing:
    • Create all Supply Chain POs for payment to vendors. Verify invoices vs service received and GR. Work closely with Finance to ensure payment to vendors by agreed payment terms.

About You:
  • Bachelor's degree in Supply Chain, Logistics, Operations Management, Engineering, Business, or a related field
  • 2+ years of experience in customer service, logistics, supply chain, transportation, or order management
  • Experience with SAP ECC and/or S/4HANA
  • Advanced Excel skills including Pivot Tables, Lookups, reporting, and data analysis
  • Experience with Power BI, SAP BW, or other reporting tools
  • Strong understanding of order management, inventory management, and logistics operations
  • Experience coordinating with third-party logistics providers (3PLs), carriers, or vendors
  • Strong analytical, problem-solving, and root cause analysis skills
  • Excellent organizational skills with the ability to manage multiple priorities simultaneously
  • Strong communication and stakeholder management skills
  • Fluent in English and Spanish

Preferred
  • Experience in a consumer goods, manufacturing, or distribution environment
  • Knowledge of customs, import/export documentation, and international shipping requirements
  • Experience tracking and reporting supply chain KPIs and service level metrics

Artificial Intelligence Disclosure
As part of our recruitment process, Ferrero may use artificial intelligence (AI) enabled tools to assist with reviewing candidate applications. These tools are used solely to support recruiters by summarizing application information and identifying potential alignment with job requirements. AI does not independently screen out or select candidates, and it does not replace human judgment. Final decisions regarding candidate progression are always made by Ferrero recruiters and hiring managers.
About Ferrero:
Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world's largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.
DE&I at Ferrero:
Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.
Find out more here.
Ferrero is an equal opportunity employer and complies with all applicable human rights laws. Ferrero will recruit, hire, train, and promote all persons without regard to race, creed, color, sex (including pregnancy, gender, sexual orientation, and gender identity), religion, national origin or ancestry, age, disability, or history of disability (except where physical or mental abilities are a bona fide occupational requirement and the individual is not able to perform the essential functions of the position even with reasonable accommodations), citizenship, or any other protected characteristic.
Ferrero will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise the People & Organization (HR) Representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.

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