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Logistics Account Manager Jobs in Madison, WI (NOW HIRING)

ArcBest

Account Manager I - Madison, WI

Madison, WI · On-site

Account Management * ArcBest Systems & Solutions * Client Relationship Management * Embracing ... About Us ArcBest is a multibillion-dollar integrated logistics company that's helped businesses ...

COFCO

Account Manager, Architectural Solutions

Madison, WI · On-site

$80K - $100K/yr

The Account Manager serves as primary contact and liaison, nurturing strong relationships and ... Partner with Project Management to conduct required planning, resource procurement, and logistics ...

Kencogroup

Logistics Coordinator II

Janesville, WI · On-site

$19.25 - $25.50/hr

... management systems with external partners and operations. * Creates processes that aid in the ... Medical insurance including HSA, HRA and FSA accounts * Supplemental insurance including critical ...

Kenco

Logistics Coordinator II

Janesville, WI · On-site

$19.25 - $25.50/hr

... management systems with external partners and operations. * Creates processes that aid in the ... Medical insurance including HSA, HRA and FSA accounts * Supplemental insurance including critical ...

Kencogroup

Logistics Coordinator II

Janesville, WI · On-site

$19.25 - $25.50/hr

... management systems with external partners and operations. * Creates processes that aid in the ... Medical insurance including HSA, HRA and FSA accounts * Supplemental insurance including critical ...

Kelly Services

Logistics Specialist

Madison, WI

... receiving, inventory management, and warehouse activities. A strong focus on safety and ... account. In addition, employees are entitled to earn paid sick leave under the applicable state or ...

Key Logo Inc

Be Seen First

Operations Manager

Madison, WI · On-site

$80K - $120K/yr

Oversee daily operations across production, fulfillment, logistics, and vendor management ... Coordinate with account management, creative, and sales teams to support customer order execution.

Springs Window Fashions

Credit Manager

Middleton, WI · On-site

Accounts Receivable Oversight - Monitor aging reports, prioritize high-risk accounts, and ensure ... Dispute Resolution - Partner with sales, customer service, logistics, and IT to resolve invoice ...

Springs Window Fashions

Credit Manager

Middleton, WI · On-site

Accounts Receivable Oversight -- Monitor aging reports, prioritize high‑risk accounts, and ensure ... Dispute Resolution -- Partner with sales, customer service, logistics, and IT to resolve invoice ...

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All JobsLogistics Account JobsLogistics Account Manager JobsLogistics Account Manager Jobs in Madison, WI

Logistics Account Manager information

See Madison, WI salary details

$27.4K

$64.5K

$90.7K

How much do logistics account manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for logistics account manager in Madison, WI is $64,535.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,900.00 and $70,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a logistics account manager?

To excel as a Logistics Account Manager, you need strong knowledge of supply chain management, customer service, and business operations, often supported by a bachelor's degree in logistics or a related field. Familiarity with transportation management systems (TMS), freight tracking software, and CRM platforms is typically required. Outstanding communication, negotiation, and problem-solving skills help build lasting client relationships and resolve issues efficiently. These competencies are crucial for optimizing logistics solutions, ensuring client satisfaction, and driving business growth.

What is a logistics account manager?

A Logistics Account Manager is a professional responsible for overseeing, coordinating, and optimizing the transportation and delivery of goods for clients. They act as the main point of contact between clients and logistics service providers, ensuring that shipments are managed efficiently and cost-effectively. Their duties often include managing customer accounts, negotiating rates, tracking shipments, and resolving issues that arise during the shipping process. Logistics Account Managers play a crucial role in maintaining client satisfaction and building long-term business relationships.

How does a logistics account manager typically collaborate with other departments to ensure client satisfaction?

A Logistics Account Manager works closely with operations, customer service, and sales teams to deliver seamless solutions for clients. They coordinate with operations to ensure timely shipments, partner with customer service to resolve any issues quickly, and frequently communicate with sales to align on client needs and contract terms. Effective collaboration across these departments helps maintain strong client relationships and ensures that service expectations are consistently met.

What does a logistics account manager do?

A logistics account manager helps provide logistics services to clients. In this job, your duties include working to develop a relationship with clients and liaising between the client and the shipping logistics company. You need to understand the kinds of goods or commodities a company ships and also have experience with the geographical locations they operate and ship their products to. Qualifications for this career include a bachelor’s degree in marketing, management, or logistics, along with strong interpersonal, communication, and organizational skills.

What is the difference between Logistics Account Manager vs Customer Service Representative?

AspectLogistics Account ManagerCustomer Service Representative
CredentialsRelevant logistics, supply chain certifications often preferredCustomer service or communication certifications optional
Work EnvironmentOffice-based, logistics and supply chain settingsOffice or call center, customer support environments
Employer & IndustryLogistics companies, freight forwarders, supply chain firmsRetail, telecom, service industries
Search & Comparison IntentUnderstanding logistics roles, career options in supply chainCustomer support roles, communication careers

The Logistics Account Manager focuses on managing client accounts, coordinating shipments, and optimizing supply chain processes, often requiring logistics certifications. In contrast, Customer Service Representatives handle client inquiries, resolve issues, and provide support primarily related to products or services. While both roles involve communication and client interaction, the Logistics Account Manager is specialized in supply chain management within logistics firms, whereas Customer Service Representatives work across various industries emphasizing customer support.

Is a logistics account manager a stressful job?

A logistics account manager role can be stressful due to managing multiple client accounts, coordinating shipments, and meeting tight deadlines. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially during peak periods or when resolving issues with shipments or deliveries.
More about Logistics Account Manager jobs
What are the most commonly searched types of Logistics Account jobs in Madison, WI? The most popular types of Logistics Account jobs in Madison, WI are:
What job categories do people searching Logistics Account Manager jobs in Madison, WI look for? The top searched job categories for Logistics Account Manager jobs in Madison, WI are:
What cities near Madison, WI are hiring for Logistics Account Manager jobs? Cities near Madison, WI with the most Logistics Account Manager job openings:
Logistics Account Manager jobs near you
Infographic showing various Logistics Account Manager job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 21% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $64,535 per year, or $31 per hour.

Account Manager I - Madison, WI

ArcBest

Madison, WI • On-site

Full-time

Posted 20 days ago

ArcBest rating

8.5

Company rating: 8.5 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

15th of 361 rated logistics

Job description

Summary
Company
ArcBest
Location
Madison, WI
Workspace
Hybrid
Pay Type
Salary, Full-Time
Job ID
29230
Share this job
Job Description
Account Managers grow and maintain profitable ArcBest business by selling and marketing ArcBest solutions and services to current and prospective customers.
Responsibilities
  • Develop sales strategies and a comprehensive understanding of customers' business models
  • Identify customer challenges; develop and implement solutions to create opportunities
  • Make sales calls and presentations to customers of all sizes
  • Manage business relationships and entertain customers
  • Monitor the Company's industry competitors, new products, and market conditions to understand a customer's specific needs
  • Conduct calls and face-to-face meetings with customers
  • Aggressively pursue customers using networking, social media, customer referrals, etc.
  • Obtain and develop new accounts utilizing Company techniques and methods
  • Maintain and grow expertise of ArcBest service offerings
  • Collaborate with customers, front-line management, and various ArcBest departments
  • Negotiate service requirements and prices; establish service packages
  • Create service solutions for customers' unique business problems, and initiate pricing
  • Assist in collection process and cargo claim prevention, as needed
  • Maintain accurate territory account information in ArcBest database
  • Complete monthly sales audit reports and expense reports, as company guidelines require
  • Complete itinerary and call report as required by Company guidelines and IRS regulations
  • Conduct and receive phone calls and emails to identify opportunities, solve problems, build relationships, secure profitable business, and increase market share
  • Exhibit excellent customer service
  • Maintain a positive, customer-focused attitude in a highly intense environment
  • Interact with all employees and customers in a professional and courteous manner
  • Work in a team setting to accomplish goals
  • Other duties and projects, as assigned

Requirements
Education:
  • Bachelor's Degree, preferred
  • Relevant experience will be considered.
Experience:
  • Transportation industry and related sales experience, preferred
Computer Skills:
  • Proficient in Microsoft Office Suite.
Certifications:
  • Current and legal driver's license to operate motor vehicle.
Additional Requirements:
  • Knowledge of business solutions, competitors, and decision makers, preferred
  • Knowledge of ArcBest company policies, services, computer systems and services capabilities, preferred
Competencies:
  • Account Management
  • ArcBest Systems & Solutions
  • Client Relationship Management
  • Embracing Challenge
  • Managing Multiple Priorities
  • Negotiating
  • Sales Proposals and Presentations
  • Selling

Other Details
Work Hours:
  • Generally, Monday - Friday between 8:00 am - 5:00 pm with occasional irregular hours depending on workload and customer events.
Travel Requirements:
  • Minimal (0%-25%)
Compensation:
  • This is a salary position paid biweekly.
  • Variable compensation is included.

About Us
ArcBest is a multibillion-dollar integrated logistics company that's helped businesses build better supply chains for over a century. With 14,000+ employees across 250 campuses and service centers, we connect owned assets, a broad brokerage network and innovative technology to deliver end-to-end supply chain solutions for customers around the world.
Our people make the difference. From customer service and operations to technology, sales and logistics professionals, every employee plays a role in supporting customers and solving complex logistics challenges. It's the kind of people-first culture that's earned recognition as a Best Company to Work For by U.S. News & World Report and one of America's Best Employers for Company Culture by Forbes.
At ArcBest, you're part of a team grounded in our core values: Creativity, Integrity, Collaboration, Growth, Excellence and Wellness. Whether you're starting your career or bringing years of experience, you'll find opportunities to learn, grow and make an impact.

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