Project Manager
$55K - $60K/yr
Explain services, answer questions, and guide the insured through the authorization process ... Site access instructions (lockbox codes, contacts, etc.) * Ensure CSR and field teams have clear ...
Quick apply
Project Manager
$55K - $60K/yr
Explain services, answer questions, and guide the insured through the authorization process ... Site access instructions (lockbox codes, contacts, etc.) * Ensure CSR and field teams have clear ...
... and lockbox solutions. * Assist with setup and operational duties for Certificate of Deposit ... Identify and recommend process improvements to enhance client experience and operational efficiency.
... and lockbox solutions. * Assist with setup and operational duties for Certificate of Deposit ... Identify and recommend process improvements to enhance client experience and operational efficiency.
... and lockbox solutions. * Assist with setup and operational duties for Certificate of Deposit ... Identify and recommend process improvements to enhance client experience and operational efficiency.
... and lockbox solutions. * Assist with setup and operational duties for Certificate of Deposit ... Identify and recommend process improvements to enhance client experience and operational efficiency.
... and lockbox solutions. * Assist with setup and operational duties for Certificate of Deposit ... Identify and recommend process improvements to enhance client experience and operational efficiency.
... and lockbox solutions. * Assist with setup and operational duties for Certificate of Deposit ... Identify and recommend process improvements to enhance client experience and operational efficiency.
Cash Application Specialist
$19 - $23.75/hr
Utilize Microsoft Dynamics D365 and/or SAP to accurately process lockbox, wire transfers, ACH, and check payments on the day they are received. * Review and input cash receipts, processing over 100 ...
Cash Application Specialist
$19 - $23.75/hr
Utilize Microsoft Dynamics D365 and/or SAP to accurately process lockbox, wire transfers, ACH, and check payments on the day they are received. * Review and input cash receipts, processing over 100 ...
Cash Application Specialist
Franklin, TN · On-site
$19 - $23.75/hr
Utilize Microsoft Dynamics D365 and/or SAP to accurately process lockbox, wire transfers, ACH, and check payments on the day they are received. * Review and input cash receipts, processing over 100 ...
New
Cash Application Specialist
Franklin, TN · On-site
$19 - $23.75/hr
Utilize Microsoft Dynamics D365 and/or SAP to accurately process lockbox, wire transfers, ACH, and check payments on the day they are received. * Review and input cash receipts, processing over 100 ...
New
Cash Application Specialist
$19 - $23.75/hr
Utilize Microsoft Dynamics D365 and/or SAP to accurately process lockbox, wire transfers, ACH, and check payments on the day they are received. * Review and input cash receipts, processing over 100 ...
New
Cash Application Specialist
$19 - $23.75/hr
Utilize Microsoft Dynamics D365 and/or SAP to accurately process lockbox, wire transfers, ACH, and check payments on the day they are received. * Review and input cash receipts, processing over 100 ...
New
Lockbox Processing information
See Tennessee salary details
$8.51 - $9.48
2% of jobs
$9.48 - $10.45
0% of jobs
$10.45 - $11.42
1% of jobs
$11.42 - $12.40
1% of jobs
$12.40 - $13.37
4% of jobs
$13.37 - $14.34
4% of jobs
$15.05 is the 25th percentile. Wages below this are outliers.
$14.34 - $15.31
17% of jobs
The median wage is $16.07 / hr.
$15.31 - $16.28
26% of jobs
$16.28 - $17.26
19% of jobs
$17.28 is the 75th percentile. Wages above this are outliers.
$17.26 - $18.23
13% of jobs
$18.23 - $19.20
13% of jobs
$8
$16
$19
How much do lockbox processing jobs pay per hour?
As of May 31, 2026, the average hourly pay for lockbox processing in Tennessee is $16.28, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $17.69 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Lockbox Processing Specialist, and why are they important?
To thrive as a Lockbox Processing Specialist, you need strong attention to detail, data entry accuracy, and a high school diploma or equivalent. Familiarity with lockbox software, scanning equipment, check processing systems, and sometimes knowledge of banking regulations is typically required. Reliability, organizational skills, and the ability to work efficiently under tight deadlines are valuable soft skills in this role. These skills are crucial to ensure accurate and timely processing of financial transactions, minimizing errors and maintaining client trust.
What are some common challenges faced in a Lockbox Processing role, and how can they be managed effectively?
In Lockbox Processing, one of the main challenges is maintaining accuracy and speed while handling large volumes of financial transactions, especially during peak periods. Errors can lead to delays or misapplied payments, so attention to detail and strong organizational skills are vital. Additionally, adapting to frequent changes in client instructions and complying with security protocols can be demanding. Many teams use quality control measures and regular training to help mitigate these challenges, and collaboration with team members ensures smooth workflow and quick resolution of any discrepancies.
What is lockbox processing?
Lockbox processing is a service provided by banks to help businesses manage incoming payments more efficiently. In this process, customer payments are sent directly to a special post office box (lockbox) accessible by the bank. The bank collects, processes, and deposits these payments on behalf of the business, often scanning checks and remittance documents for electronic access. This service helps companies speed up payment collection, reduce manual handling, and improve cash flow management.
What is the difference between Lockbox Processing vs Accounts Receivable Clerk?
| Aspect | Lockbox Processing | Accounts Receivable Clerk |
|---|---|---|
| Primary Role | Processing incoming payments and deposits | Managing customer accounts and billing |
| Credentials | Basic accounting knowledge, familiarity with banking procedures | Accounting or finance degree often preferred |
| Work Environment | Banking or finance department, often in office settings | Office environment, interacting with finance teams and customers |
| Industry Usage | Financial institutions, corporations with large payment volumes | Businesses managing accounts receivable |
Lockbox Processing focuses on handling incoming payments and deposits, often within banking or corporate finance settings. In contrast, Accounts Receivable Clerks manage customer accounts, billing, and collections. While both roles require basic accounting skills, Lockbox Processing emphasizes payment processing, whereas Accounts Receivable Clerks handle account management and reconciliation.
What are popular job titles related to Lockbox Processing jobs in Tennessee? For Lockbox Processing jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Lockbox Processing jobs in Tennessee look for? The top searched job categories for Lockbox Processing jobs in Tennessee are:
What cities in Tennessee are hiring for Lockbox Processing jobs? Cities in Tennessee with the most Lockbox Processing job openings:
$55K - $60K/yr
Full-time
Medical, Dental, Vision, Retirement
Posted 29 days ago
Job description
Benefits:
About CRDN
CRDN is the leading expert in textile, electronic, art, and contents restoration. We restore peace of mind to our customers after they have suffered loss due to fire, water, or wind disasters. Our expertise and commitment to excellence have made us a trusted partner for insurance companies, helping families recover from unexpected damage to their personal belongings.
Position Overview
CRDN is seeking a motivated and detail-oriented Project Manager to join our team in Memphis, TN. This role is responsible for managing restoration projects from initial loss inspection through project completion, working closely with insured customers, insurance adjusters, and internal operations teams.
The Project Manager serves as the primary point of contact for customers and plays a key role in project scoping, approvals, client relations, team coordination, and profitability of projects.
Key Responsibilities
Project Scoping & Job Setup
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
About CRDN
CRDN is the leading expert in textile, electronic, art, and contents restoration. We restore peace of mind to our customers after they have suffered loss due to fire, water, or wind disasters. Our expertise and commitment to excellence have made us a trusted partner for insurance companies, helping families recover from unexpected damage to their personal belongings.
Position Overview
CRDN is seeking a motivated and detail-oriented Project Manager to join our team in Memphis, TN. This role is responsible for managing restoration projects from initial loss inspection through project completion, working closely with insured customers, insurance adjusters, and internal operations teams.
The Project Manager serves as the primary point of contact for customers and plays a key role in project scoping, approvals, client relations, team coordination, and profitability of projects.
Key Responsibilities
Project Scoping & Job Setup
- Receive new project assignments from Operations and/or Sales.
- Contact the insured to schedule site inspections.
- Conduct on-site inspections including still photos and 360 images.
- Listen to the insureds account of the loss and build a detailed project report.
- Explain services, answer questions, and guide the insured through the authorization process.
- Estimate project value using box/item/bag counts.
- Coordinate with Operations to assemble the appropriate field team.
- Prepare profit and loss projections.
- Create preliminary estimates using Xactimate.
- Draft detailed story emails to insurance adjusters requesting written approval to proceed.
- Contact adjusters daily (phone, email, or in person) to obtain estimate approvals.
- Request pre-approvals for:
- Subcontractors
- Specialized equipment
- Additional or weekend labor
- Waste containers
- Develop knowledge of insurance programs and billing practices to ensure compliance.
- Serve as the first point of contact for new customers.
- Build trust and create a strong first impression during the scoping phase.
- Secure signed authorizations to begin work.
- Identify opportunities to expand project scope where appropriate.
- Build relationships with adjusters and industry partners to generate future business.
- Create detailed Project Memorandums / PM Notes outlining:
- Room-by-room work instructions
- Estimated project timelines
- Special equipment requirements
- Site access instructions (lockbox codes, contacts, etc.)
- Ensure CSR and field teams have clear guidance to minimize miscommunication.
- Visit job sites daily to support and train field teams.
- Provide coaching on documentation, packing procedures, and handling contents safely.
- Ensure work is performed accurately and efficiently.
- Act as the primary contact for the customer throughout the project.
- Address issues with empathy, professionalism, and urgency.
- Coordinate with Operations to resolve issues such as:
- Missed items
- Damage claims
- Additional service needs
- Deliver settlement checks and obtain signatures when resolutions are finalized.
- Follow up with customers after deliveries to ensure satisfaction.
- Provide adjusters with updates including:
- Start of work
- Pack-out completion
- Invoice finalization
- Non-salvage lists
- Delivery completion
- Damage resolutions
- Track materials used and project costs in PSA.
- Maintain job cost spreadsheets and project P&L.
- Submit commissions on completed work.
- Review and approve contents invoices for accuracy.
- Assist in ensuring invoices are paid.
- Follow up with customers or adjusters when needed, as commissions are tied to payment completion.
- Experience in restoration, insurance claims, or project management preferred.
- Knowledge of estimating software such as Xactimate strongly preferred.
- Strong customer service and communication skills.
- Ability to manage multiple projects and deadlines.
- Comfortable working both in the field and in an office environment.
- Detail-oriented with strong documentation skills.
- Valid drivers license and ability to travel locally to job sites.
- Competitive salary + commission opportunities
- Career growth in the restoration industry
- Hands-on leadership role with significant client interaction
- Supportive operations and administrative team