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Lockbox Processing Jobs in Memphis, TN (NOW HIRING)

Daily - post deposits that are received through the lockbox at the bank, ACH and branch receipts ... Research and process charge backs, returns, and bad checks. * Calls and/or mails correspondence to ...

Lockbox Processing information

See Memphis, TN salary details

$9

$17

$20

How much do lockbox processing jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for lockbox processing in Memphis, TN is $17.43, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $18.89 per hour, depending on experience, location, and employer.

What does a lockbox processing clerk do?

A lockbox processing clerk handles the receipt and processing of payments sent via lockbox services, which involves opening mail, recording payments, and ensuring accurate data entry into financial systems. They often use specialized software and work in a fast-paced environment to ensure timely processing of transactions.

What is the difference between Lockbox Processing vs Accounts Receivable Clerk?

AspectLockbox ProcessingAccounts Receivable Clerk
Primary RoleProcessing incoming payments and depositsManaging customer accounts and billing
CredentialsBasic accounting knowledge, familiarity with banking proceduresAccounting or finance degree often preferred
Work EnvironmentBanking or finance department, often in office settingsOffice environment, interacting with finance teams and customers
Industry UsageFinancial institutions, corporations with large payment volumesBusinesses managing accounts receivable

Lockbox Processing focuses on handling incoming payments and deposits, often within banking or corporate finance settings. In contrast, Accounts Receivable Clerks manage customer accounts, billing, and collections. While both roles require basic accounting skills, Lockbox Processing emphasizes payment processing, whereas Accounts Receivable Clerks handle account management and reconciliation.

What are some common challenges faced in a lockbox processing role, and how can they be managed effectively?

In Lockbox Processing, one of the main challenges is maintaining accuracy and speed while handling large volumes of financial transactions, especially during peak periods. Errors can lead to delays or misapplied payments, so attention to detail and strong organizational skills are vital. Additionally, adapting to frequent changes in client instructions and complying with security protocols can be demanding. Many teams use quality control measures and regular training to help mitigate these challenges, and collaboration with team members ensures smooth workflow and quick resolution of any discrepancies.

What does a lockbox processing do?

A lockbox processing specialist manages the receipt and processing of payments sent via mail, typically for businesses or financial institutions. They open, scan, and record payments, ensuring accurate data entry and timely deposit of funds, often using specialized software and following security protocols.

What are the key skills and qualifications needed to thrive as a lockbox processing specialist?

To thrive as a Lockbox Processing Specialist, you need strong attention to detail, data entry accuracy, and a high school diploma or equivalent. Familiarity with lockbox software, scanning equipment, check processing systems, and sometimes knowledge of banking regulations is typically required. Reliability, organizational skills, and the ability to work efficiently under tight deadlines are valuable soft skills in this role. These skills are crucial to ensure accurate and timely processing of financial transactions, minimizing errors and maintaining client trust.

What is lockbox processing?

Lockbox processing is a service provided by banks to help businesses manage incoming payments more efficiently. In this process, customer payments are sent directly to a special post office box (lockbox) accessible by the bank. The bank collects, processes, and deposits these payments on behalf of the business, often scanning checks and remittance documents for electronic access. This service helps companies speed up payment collection, reduce manual handling, and improve cash flow management.
What are popular job titles related to Lockbox Processing jobs in Memphis, TN? For Lockbox Processing jobs in Memphis, TN, the most frequently searched job titles are:
What job categories do people searching Lockbox Processing jobs in Memphis, TN look for? The top searched job categories for Lockbox Processing jobs in Memphis, TN are:
Infographic showing various Lockbox Processing job openings in Memphis, TN as of August 2026, with employment types broken down into 80% Full Time, 15% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $36,250 per year, or $17.4 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago


Job description

WHO WE ARE

Helena Agri-Enterprises, LLC is a leading full-service agronomic solutions provider that's been in business since 1957. Our first location was in West Helena, Arkansas hence the name "Helena". We now have 450+ locations nationwide and over 6,000 employees. Our corporate office is located in Collierville, Tennessee, a suburb outside of Memphis. Year after year we rank at the top nationally for volume and sales in our industry. There are many facets to our company including product development, sales, operations, precision technology and manufacturing just to name a few.

ABOUT THE JOB

The Accounts Receivable Manager is responsible for the timely and accurate exchange of customer payment information through the electronic interface between the lockbox bank, Helena's remittance processing system and Oracle accounts receivable with a primary goal of producing accurate customer accounts and statements. This position is also responsible for leading several members of the team.

The employee's primary duty must be the performance of office or non-manual work directly related to the management or general business operations of Helena or Helena's customers. This also includes the exercise of discretion and independent judgement with respect to matters of significance.

WHAT YOUR DAY WILL LOOK LIKE

  • Manages timely and accurate exchange of customer payment information through the electronic interface between the lockbox bank, Helena's remittance processing system and Oracle accounts receivable.
  • Communicates system failures and monitors resolutions.
  • Processes monthly customer statements after all payments are reconciled, communicates with statement vendor to ensure timely printing and mailing and monitors statement schedule to ensure Oracle's prompt user availability.
  • Manages the Helena finance monthly funding process including requesting special loan advances, ensuring accurate payment posting, monitoring receipt of funds from Helena finance loan vendors, error correction and return of unneeded advances.
  • Develops and communicates team policies and procedures.
  • Provides training to location team members.
  • Researches and reconciles customer payment disputes.
  • Manages the daily workload of the corporate cash application unit.
  • Ensures research and reconciliation of exception payment transactions.
  • Compiles and maintains statistical data tracking payment volumes by business unit and formats the information into spreadsheets and charts.
  • Provides leadership with decision-making information.
  • Travels to business unit locations as needed to present and train on the cash application process and other various projects.
  • Manages other members of the team.
  • May be required to operate a company vehicle.
  • Provides excellent customer service to all internal and external customers.
  • Other work-related duties as assigned by leader.
  • Reliable and regular attendance is required.
  • Follows all company policies and procedures.

EDUCATION & EXPERIENCE

  • Bachelor's degree in finance, accounting, business or related field is required.
  • Five years of related work experience is required.
  • Accounts Receivable and Cash Applications experience is preferred.
  • Leadership experience is preferred.

SKILLS & QUALIFICATIONS

  • Ability to acquire a total understanding of the bank's lockbox process, Helena's Oracle accounts receivable software, the online business center for customer payments and location cashiering and i-payments and Helena's finance funding process.
  • Accounts receivable and cash application experience is preferred.
  • Leadership experience is preferred.
  • Problem-solving skills.
  • Computer skills including working knowledge of Microsoft Office are required.
  • Working knowledge of Oracle applications is preferred.
  • Ability to read, write and speak in English is required.
  • Communicating in Spanish is a valuable skill at Helena.
  • Travel by various means up to 5% is required.
  • Valid U.S. driver's license is required to drive a company vehicle. Must be able to meet all company requirements to drive a Helena vehicle.
Successful completion of a drug screen and background checkis required for all positions at Helena.

BEING A LEADER AT HELENA

At Helena, our leaders are expected to demonstrate the same qualities that we value in our employees -- integrity, passion and accountability. In this leadership role, you will be responsible for overseeing other team members. This includes carrying out leadership responsibilities such as interviewing, hiring, training and coaching employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees and addressing complaints and resolving problems by following all of Helena's policies, procedures and applicable laws.

WORK ENVIRONMENT & PHYSICAL ASPECTS OF THE JOB

The work environment for this position is that of a typical office environment where the noise level is mostly quiet. This position requires you to use your hands for many different tasks and to talk, hear, walk, stand and sit. You may be occasionally required to lift or move up to 10 pounds.

BENEFITS AT HELENA

  • Health, Dental & Vision Insurance STARTS THE SAME DAY YOU DO!
  • Earn up to $3,000 in Reward Dollars from Helena for your Health Savings Account (HSA).
  • Access your earned pay between paydays through Earned Wage Access (EWA) with DailyPay.
  • Helena's robust 401(k) Savings Plan offers you a 100% company-match up to 5% starting on your first day. As your years of service with Helena increase, so does our company-match - up to 10% based on your contribution amount.
  • Three-year vesting on company-match with 1,000 hours of service.
  • Up to 15 days paid time-off plus 9 paid holidays.
  • Free Term Life Insurance at 1x your annual base pay - paid for by Helena at no cost to you.
  • Free Short & Long-Term Disability.
  • Up to four weeks of paid Parental Leave.
  • Education Assistance.
  • And much more!

For more detailed information about our benefits, visit helenacareers.com/benefits.

STAY CONNECTED TO THE HELENA POWERHOUSE!

Follow us on social @HelenaCareers or visit us at helenacareers.com.

Helena supports individuals with disabilities, and reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Helena is an equal opportunity employer.