Lockbox Manager Jobs in Needham, MA (NOW HIRING)

Overview
When you join Kyocera Document Solutions America, Inc. you are joining an organization that is deeply rooted in the Philosophy of "doing what is right as a human being". Through this Philosophy, our employees are passionate about providing best in class customer service through efficiency, accountability, and a sense of urgency all while putting knowledge to work to drive change.
In addition, we're a Great Place to Work... and we really mean it! Kyocera Document Solutions America, Inc. has been officially certified as a Great Place to Work since 2022. An organization earns this distinction when its employees have expressed their trust in the people they work for, have pride in what they do and enjoy the people they work with.
The AR Manager leads Accounts Receivable operations for KDS New England, overseeing cash application, customer master data integrity, reconciliations, and compliance with financial controls. The role ensures timely, accurate processing while driving process improvements, data governance, and collaboration across departments. This position supervises a small team and plays a key role in strengthening operational efficiency and financial accuracy.
The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, to influence change doesn't come around every day.
Responsibilities
+ Account Receivable Operations Leadership & Data Stewardship
o Provide leadership for AR operations while acting as the primary steward of AR-related data quality.
o Oversee customer master data accuracy and establish governance routines for updates, validations, and compliance.
o Supervise AR Specialists, ensuring timely cash application, correct GL coding, and month-end readiness.
o Guarantee all cash is applied within 48 hours and all entries are posted before closing deadlines.
o Coach and mentor team members, fostering professional development and cross-training opportunities.
+ Customer Payment Experience, Cash Application & External Partnerships
o Strengthen customer experience by supporting ACH enrollment, electronic payment adoption, and remittance clarity.
o Maintain strong relationships with banking partners to optimize cash application processes.
o Collaborate with internal departments to identify and properly allocate transactions.
+ Process Governance, Data Integrity & Continuous Improvement
o Lead projects designed to reduce manual work, streamline processes, and integrate AR workflows across systems.
o Work with IT and Finance on enhancements to major ERP systems and tools that improve efficiency and data accuracy.
o Promote standardization of AR processes through scalable methods, templates, and reporting structures.
o Use KPIs, dashboards, and analytics to measure performance, drive improvements, and enhance decision-making.
o Collaborate with other Kyocera entities to identify opportunities for process alignment or shared efficiencies in AR operations.
+ Month-End Activities, Controls & Compliance
o Oversee monthly close activities related to AR including reconciliations, cash application cutoffs, and exception reporting.
o Maintain adherence to internal controls, accounting policies, and audit requirements.
o Provide AR metrics and insights to management, identifying trends and recommending actions.
+ Ad Hoc Duties
o Perform other duties as assigned
Qualifications
+ Bachelor's degree in Accounting, Finance, Business, or a related field.
+ 7+ years of Accounts Receivable or Order-to-Cash experience, including cash application, reconciliations, and billing resolution.
+ 3+ years of supervisory or team leadership experience in a fast-paced environment.
+ Strong understanding of GAAP, AR processes, cash application flows, and month-end closing requirements.
+ Demonstrated experience with ERP systems (Oracle, SAP, Microsoft Dynamics, NetSuite, or similar).
+ Proven ability to improve AR processes, reduce manual activities, or streamline workflows.
+ Experience in data governance, master data accuracy, or control procedures.
+ Strong analytical skills with the ability to produce KPIs, dashboards, and performance metrics.
+ Exceptional communication and interpersonal skills for cross-department collaboration.
+ High accuracy, attention to detail, and a strong commitment to meeting deadlines.
Preferred:
+ Experience supporting automation initiatives, system enhancements, or cross-functional projects with IT.
+ Background working with banking portals, lockbox processes, or electronic payment systems (ACH, credit card).
+ Familiarity with internal controls, audit documentation, or SOX/J-SOX environments.
+ Experience in multi-entity AR operations, shared services, or standardization initiatives.
+ Advanced Excel skills (pivot tables, lookups, data modeling).
+ Experience with customer master data frameworks or ERP data management workflows.
The typical pay range for this role is $74,000 -$122,000. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors.
Note
This is a general description of the duties and responsibilities most frequently required of this position. The company may from time-to-time request that the incumbent perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description.
Kyocera Document Solutions America, Inc is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company's portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change. Kyocera is looking for enthusiastic and innovative people to help our customers run their businesses more efficiently and more profitably. We offer a generous benefits package including medical, dental and vision plans, a 401k match, flexible spending, disability and life insurance, plus paid time off and holidays.
KYOCERA Document Solutions America, Inc. is an Equal Opportunity Employer, a VEVRRA Federal Contractor, and complies with all applicable federal, state, and local laws regarding nondiscrimination. Kyocera provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or protected veteran status. Qualified minorities, women, protected veterans and/or individuals with disabilities are encouraged to apply.