Lockbox Associate Jobs in Illinois (NOW HIRING)

At Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do. With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.

Benefits:

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

Position Highlights:

• Full-Time, 40 hours/week
• Hours: Monday-Friday; 8-4:30
• Location: Downers Grove. Travel Required.

Under the general supervision of the Laboratory Director, Manager or Supervisor, the Point of Care Coordinator will help with overseeing all point of care testing and clinical support within all Duly locations.

Training and Competency of clinical staff:

Involved in training all new clinical staff that perform point of care testing. This includes weekly training sessions at a central location and may also include onsite training. Assist in running annual competency sessions for trained clinical staff, this can include up to 60 sessions at a central location but also at clinical sites where needed. Training as needed for new sites.

Site Visits:

Routine site visits to ensure that regulatory requirements are fulfilled. This includes, but is not limited to checking QC logs, reagent labeling and manufacturer inserts availability On demand site visits to help troubleshoot issues Local travel 50-75% of time Building relationships with Clinical Managers, Supervisors, and staff.

Reference Laboratory:

Assist clinical and laboratory staff with test code and specimen questions. Assist with resolving specimen problems. Assist with setting up new accounts or submitting changes to accounts as needed

Assisting with courier schedules and issues, lockbox replacement and courier logs

Any other duties as assigned

Education:

• High School Diploma or Equivalency
• Qualified Phlebotomist
• or
• Associate/ bachelor's degree or equivalent experience in a related field from an accredited university preferred
• Phlebotomy Certification (ASCP, AMT, NHA, NPA)
• or
• MLT Certification (ASCP, AMT)
• Point of Care Specialist Certificate (must be obtained within 3 months of starting) (ADLM)
• Some medical/science background preferred
• 5 years Experience
• Experience preferred in one or more of the following:
• Point of Care testing
• Clinical Laboratory
• Phlebotomy
• Basic knowledge of OSHA, CLIA, HIPAA preferred
• Basic knowledge of Microsoft applications
• Excellent verbal and written communication skills
• Ability to assess skill level
• Ability to work in a team
• Must be able to work independently and be well organized
• Must have the initiative to learn, show interest and be self-motivated

The compensation for this role includes a base pay range of $22-33, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.

If you are committed to putting our patients first and helping shape the future of care, you belong at Duly.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.