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Lobby Agent Jobs (NOW HIRING)

The Brown Hotel

Lobby Attendant

Louisville, KY · On-site

$13.50 - $16.75/hr

A career as a lobby attendant can lead to opportunities in various roles within the hospitality industry, such as front desk agent, concierge, or even a management position in hotel operations.

Orlando Marriott Lake Mary

Lobby Attendant

Lake Mary, FL · On-site

$12.25 - $15.25/hr

A career as a lobby attendant can lead to opportunities in various roles within the hospitality industry, such as front desk agent, concierge, or even a management position in hotel operations.

Orlando Marriott Lake Mary

Lobby Attendant

Lake Mary, FL

$12.25 - $15.25/hr

A career as a lobby attendant can lead to opportunities in various roles within the hospitality industry, such as front desk agent, concierge, or even a management position in hotel operations.

The Brown Hotel

Lobby Attendant

Louisville, KY · On-site

$13.50 - $16.75/hr

A career as a lobby attendant can lead to opportunities in various roles within the hospitality industry, such as front desk agent, concierge, or even a management position in hotel operations.

Orlando Marriott Lake Mary

Lobby Attendant

Lake Mary, FL · On-site

$12.25 - $15.25/hr

A career as a lobby attendant can lead to opportunities in various roles within the hospitality industry, such as front desk agent, concierge, or even a management position in hotel operations.

ABM

PT Passenger Service Agent

San Francisco, CA

$22.04/hr

Employees may be assigned to perform duties in the roles of Amenity Cart Agent, Baggage Handler, Catering Seal Breaker, Equipment Agent, Exit Guard, Lobby Agent, Manual Encoder, Wayfinder Agent, and ...

Hobby Lobby

Loss Prevention Agent

Colorado Springs, CO · On-site

$23 - $24/hr

The Loss Prevention Department for Hobby Lobby is currently seeking a full time In-Store Loss Prevention Agent to help protect our stores. Must have previous undercover, floor walking Loss Prevention ...

Hobby Lobby

Loss Prevention Agent

Littleton, CO · On-site

$26 - $27/hr

The Loss Prevention Department for Hobby Lobby is currently seeking a full time In-Store Loss Prevention Agent to help protect our stores. Must have previous undercover, floor walking Loss Prevention ...

Hobby Lobby

Loss Prevention Agent

Wheat Ridge, CO · On-site

$26.50 - $27.50/hr

The Loss Prevention Department for Hobby Lobby is currently seeking a full time In-Store Loss Prevention Agent to help protect our stores. Must have previous undercover, floor walking Loss Prevention ...

Hobby Lobby

Loss Prevention Agent

Lakewood, CO · On-site

$26.50 - $27.50/hr

The Loss Prevention Department for Hobby Lobby is currently seeking a full time In-Store Loss Prevention Agent to help protect our stores. Must have previous undercover, floor walking Loss Prevention ...

Hobby Lobby

Loss Prevention Agent

Westminster, CO · On-site

$26.50 - $27.50/hr

The Loss Prevention Department for Hobby Lobby is currently seeking a full time In-Store Loss Prevention Agent to help protect our stores. Must have previous undercover, floor walking Loss Prevention ...

Hobby Lobby

Loss Prevention Agent

Castle Rock, CO · On-site

$26 - $27/hr

The Loss Prevention Department for Hobby Lobby is currently seeking a full time In-Store Loss Prevention Agent to help protect our stores. Must have previous undercover, floor walking Loss Prevention ...

Hobby Lobby

Loss Prevention Agent

Aurora, CO · On-site

$26.50 - $27.50/hr

The Loss Prevention Department for Hobby Lobby is currently seeking a full time In-Store Loss Prevention Agent to help protect our stores. Must have previous undercover, floor walking Loss Prevention ...

Hobby Lobby

Loss Prevention Agent

Lone Tree, CO · On-site

$26 - $27/hr

The Loss Prevention Department for Hobby Lobby is currently seeking a full time In-Store Loss Prevention Agent to help protect our stores. Must have previous undercover, floor walking Loss Prevention ...

Hobby Lobby

Loss Prevention Agent

Colorado Springs, CO · On-site

$23 - $24/hr

The Loss Prevention Department for Hobby Lobby is currently seeking a full time In-Store Loss Prevention Agent to help protect our stores. Must have previous undercover, floor walking Loss Prevention ...

Hobby Lobby

Loss Prevention Agent

Colorado Springs, CO · On-site

$23 - $24/hr

The Loss Prevention Department for Hobby Lobby is currently seeking a full time In-Store Loss Prevention Agent to help protect our stores. Must have previous undercover, floor walking Loss Prevention ...

Hobby Lobby

Loss Prevention Agent

Denver, CO · On-site

$26.50 - $27.50/hr

The Loss Prevention Department for Hobby Lobby is currently seeking a full time In-Store Loss Prevention Agent to help protect our stores. Must have previous undercover, floor walking Loss Prevention ...

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Lobby Agent information

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How much do lobby agent jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for lobby agent in the United States is $18.39, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.03 per hour, depending on experience, location, and employer.

What is a lobby agent?

Lobby agents are hospitality professionals who work at the front entrance or lobby area of hotels and similar establishments. Their primary responsibilities include greeting guests, assisting with check-in and check-out processes, answering questions, handling luggage, and providing information about the hotel and local attractions. They play a key role in ensuring a positive first impression and delivering excellent customer service throughout a guest's stay.

What are the key skills and qualifications needed to thrive as a lobby agent, and why are they important?

To thrive as a Lobby Agent, you need excellent customer service skills, a professional demeanor, and typically a high school diploma or equivalent. Familiarity with reservation and check-in software, phone systems, and point-of-sale systems is often required. Strong communication, problem-solving abilities, and a welcoming attitude help distinguish top performers in this role. These skills are crucial for ensuring a positive first impression, efficient guest service, and smooth hotel operations.

What are the most important ways a lobby agent supports guest experience in a hotel setting?

A Lobby Agent plays a crucial role in creating a positive first impression for guests by providing friendly greetings, answering questions, and assisting with check-in and check-out procedures. They often handle guest requests, coordinate with other departments (like housekeeping or concierge), and ensure the lobby area remains welcoming and orderly. Strong communication and multitasking skills are required, as Lobby Agents frequently balance multiple guest interactions and collaborate with team members to resolve issues swiftly. This role is ideal for those who enjoy problem-solving and thrive in a dynamic, guest-focused environment.

What is the difference between Lobby Agent vs Concierge?

AspectLobby AgentConcierge
Required CredentialsHigh school diploma, customer service experienceHigh school diploma, customer service experience, sometimes hospitality certifications
Work EnvironmentHotel lobbies, airports, corporate buildingsLuxury hotels, resorts, upscale residential buildings
Employer & IndustryHotels, airports, corporate officesLuxury hotels, resorts, private clubs
Common Search & ComparisonCustomer service, guest assistance, securityPersonalized services, reservations, local recommendations

While both Lobby Agents and Concierges work in customer service roles within hospitality environments, Lobby Agents primarily handle guest check-ins, security, and general inquiries. Concierges focus on providing personalized services like reservations, local recommendations, and special arrangements. The roles overlap in customer interaction but differ in scope and responsibilities, with Concierges often offering more specialized, high-end services.

More about Lobby Agent jobs

What cities are hiring for Lobby Agent jobs?

Cities with the most Lobby Agent job openings:

What states have the most Lobby Agent jobs?

States with the most job openings for Lobby Agent jobs include:

What job categories do people searching Lobby Agent jobs look for?

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Lobby Agent jobs near you
Infographic showing various Lobby Agent job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,254 per year, or $18.4 per hour.

Lobby Attendant

Embassy Suites by Hilton St. Augustine

Saint Augustine, FL • On-site

$12.25 - $15.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

Lobby Attendant
We are seeking a friendly and detail-oriented Lobby Attendant to help maintain a clean, welcoming, and polished environment for all guests. In this role, you'll be responsible for cleaning and organizing public areas, responding to guest needs, and ensuring the lobby and surrounding spaces consistently reflect our high standards. Ideal candidates are dependable, take pride in their work, and enjoy creating positive first impressions.
Key Responsibilities
  • You will be the first impression of our hotel, ensuring guests feel welcomed and comfortable in our beautifully maintained lobby.
  • Your daily tasks will include greeting guests, keeping the lobby clean and organized, and providing assistance as needed.
  • You will report to the Front Office Manager or Director of Rooms.
  • A career as a lobby attendant can lead to opportunities in various roles within the hospitality industry, such as front desk agent, concierge, or even a management position in hotel operations.
Education & Experience
Hotel experience is always a plus! Applicants should have:
  • A combination of education and experience
What You'll Need to Succeed
  • Eligible to work in the United States
  • Sufficient education and/or literacy needed to identify and read product labels and to communicate with guests about job-related needs.
  • Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations
  • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
  • A warm, professional demeanor that reflects HVMG's Culture of Excellence by showing a warm smile, friendly personality, and positive attitude.

This position may require a varied schedule, including evenings, nights, weekends, and holidays. Please share your scheduling needs.
Why Our Associates Love HVMG
  • Career growth opportunities across our nationwide portfolio
  • Flexible scheduling
  • Access up to 40% of your earned wages before payday with PayActive
  • Paid Time Off (PTO) and Paid Holidays
  • Full healthcare benefits: medical, dental, and vision
  • 401(k) with guaranteed 4% match and no vesting period
  • Exclusive hotel and food & beverage discounts
About HVMG
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

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