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Lobby Agent Jobs (NOW HIRING)

Lodging Dynamics

Lobby Attendant

Anaheim, CA · On-site

$14.75 - $18.25/hr

The Lobby Attendant performs a combination of tasks which maintain the hotel premises in a clean ... Loads articles into washer and adds specified amount of detergent, soap, or other cleaning agent.

Lodging Dynamics

Lobby Attendant

Anaheim, CA · On-site

$18/hr

The Lobby Attendant performs a combination of tasks which maintain the hotel premises in a clean ... Loads articles into washer and adds specified amount of detergent, soap, or other cleaning agent.

ABM

PT Passenger Service Agent

South San Francisco, CA

$22.51/hr

Employees may be assigned to perform duties in the roles of Amenity Cart Agent, Baggage Handler, Catering Seal Breaker, Equipment Agent, Exit Guard, Lobby Agent, Manual Encoder, Wayfinder Agent, and ...

Lodging Dynamics

Lobby Attendant

Anaheim, CA · On-site

$18/hr

The Lobby Attendant performs a combination of tasks which maintain the hotel premises in a clean ... Loads articles into washer and adds specified amount of detergent, soap, or other cleaning agent.

Rapport

Lobby Guest Service Agent Goldman

Manhattan, NY · On-site

$23 - $25/hr

Lobby Guest Service Agent Goldman NYC Pay 5 Salary: $23-$25/hr Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee ...

Hobby Lobby

Loss Prevention Agent

Littleton, CO · On-site

$26 - $27/hr

The Loss Prevention Department for Hobby Lobby is currently seeking a full time In-Store Loss Prevention Agent to help protect our stores. Must have previous undercover, floor walking Loss Prevention ...

Hobby Lobby

Loss Prevention Agent

Lone Tree, CO · On-site

$26 - $27/hr

The Loss Prevention Department for Hobby Lobby is currently seeking a full time In-Store Loss Prevention Agent to help protect our stores. Must have previous undercover, floor walking Loss Prevention ...

Hobby Lobby

Loss Prevention Agent

Westminster, CO · On-site

$26.50 - $27.50/hr

The Loss Prevention Department for Hobby Lobby is currently seeking a full time In-Store Loss Prevention Agent to help protect our stores. Must have previous undercover, floor walking Loss Prevention ...

Hobby Lobby

Loss Prevention Agent

Denver, CO · On-site

$26.50 - $27.50/hr

The Loss Prevention Department for Hobby Lobby is currently seeking a full time In-Store Loss Prevention Agent to help protect our stores. Must have previous undercover, floor walking Loss Prevention ...

Hobby Lobby

Loss Prevention Agent

Castle Rock, CO · On-site

$26 - $27/hr

The Loss Prevention Department for Hobby Lobby is currently seeking a full time In-Store Loss Prevention Agent to help protect our stores. Must have previous undercover, floor walking Loss Prevention ...

Hobby Lobby

Loss Prevention Agent

Colorado Springs, CO · On-site

$23 - $24/hr

The Loss Prevention Department for Hobby Lobby is currently seeking a full time In-Store Loss Prevention Agent to help protect our stores. Must have previous undercover, floor walking Loss Prevention ...

Hobby Lobby

Loss Prevention Agent

Aurora, CO · On-site

$26.50 - $27.50/hr

The Loss Prevention Department for Hobby Lobby is currently seeking a full time In-Store Loss Prevention Agent to help protect our stores. Must have previous undercover, floor walking Loss Prevention ...

Hobby Lobby

Loss Prevention Agent

Colorado Springs, CO · On-site

$23 - $24/hr

The Loss Prevention Department for Hobby Lobby is currently seeking a full time In-Store Loss Prevention Agent to help protect our stores. Must have previous undercover, floor walking Loss Prevention ...

Hobby Lobby

Loss Prevention Agent

Colorado Springs, CO · On-site

$23 - $24/hr

The Loss Prevention Department for Hobby Lobby is currently seeking a full time In-Store Loss Prevention Agent to help protect our stores. Must have previous undercover, floor walking Loss Prevention ...

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Lobby Agent information

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How much do lobby agent jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for lobby agent in the United States is $18.39, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.03 per hour, depending on experience, location, and employer.

What is a lobby agent?

Lobby agents are hospitality professionals who work at the front entrance or lobby area of hotels and similar establishments. Their primary responsibilities include greeting guests, assisting with check-in and check-out processes, answering questions, handling luggage, and providing information about the hotel and local attractions. They play a key role in ensuring a positive first impression and delivering excellent customer service throughout a guest's stay.

What are the key skills and qualifications needed to thrive as a lobby agent, and why are they important?

To thrive as a Lobby Agent, you need excellent customer service skills, a professional demeanor, and typically a high school diploma or equivalent. Familiarity with reservation and check-in software, phone systems, and point-of-sale systems is often required. Strong communication, problem-solving abilities, and a welcoming attitude help distinguish top performers in this role. These skills are crucial for ensuring a positive first impression, efficient guest service, and smooth hotel operations.

What are the most important ways a lobby agent supports guest experience in a hotel setting?

A Lobby Agent plays a crucial role in creating a positive first impression for guests by providing friendly greetings, answering questions, and assisting with check-in and check-out procedures. They often handle guest requests, coordinate with other departments (like housekeeping or concierge), and ensure the lobby area remains welcoming and orderly. Strong communication and multitasking skills are required, as Lobby Agents frequently balance multiple guest interactions and collaborate with team members to resolve issues swiftly. This role is ideal for those who enjoy problem-solving and thrive in a dynamic, guest-focused environment.

What is the difference between Lobby Agent vs Concierge?

AspectLobby AgentConcierge
Required CredentialsHigh school diploma, customer service experienceHigh school diploma, customer service experience, sometimes hospitality certifications
Work EnvironmentHotel lobbies, airports, corporate buildingsLuxury hotels, resorts, upscale residential buildings
Employer & IndustryHotels, airports, corporate officesLuxury hotels, resorts, private clubs
Common Search & ComparisonCustomer service, guest assistance, securityPersonalized services, reservations, local recommendations

While both Lobby Agents and Concierges work in customer service roles within hospitality environments, Lobby Agents primarily handle guest check-ins, security, and general inquiries. Concierges focus on providing personalized services like reservations, local recommendations, and special arrangements. The roles overlap in customer interaction but differ in scope and responsibilities, with Concierges often offering more specialized, high-end services.

More about Lobby Agent jobs

What cities are hiring for Lobby Agent jobs?

Cities with the most Lobby Agent job openings:

What states have the most Lobby Agent jobs?

States with the most job openings for Lobby Agent jobs include:

What job categories do people searching Lobby Agent jobs look for?

The top searched job categories for Lobby Agent jobs are:

Lobby Agent jobs near you
Infographic showing various Lobby Agent job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $38,254 per year, or $18.4 per hour.

Lobby Attendant

Lodging Dynamics

Anaheim, CA • On-site

$14.75 - $18.25/hr

Full-time

Posted 5 days ago

Job description

The Lobby Attendant performs a combination of tasks which maintain the hotel premises in a clean and orderly manner, thereby contributing to a pleasant, positive guest environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Maintains the inventory of cleaning supplies and ensures the General Manager is aware of inventory needs.
    • Maintains all laundry equipment and informs appropriate personnel of any maintenance needs.
    • Remains knowledgeable about the hotel's facilities, including but not limited to: the hallways, the vending areas, the outdoor corridors, the lobby area, the break room, the fitness center, the back-office area, the laundry room, public restrooms, and other public areas.
    • Knows the proper methods of cleaning each area. Knows when each area should be cleaned according to scheduled times or on an as-needed basis.
    • Inspects all public areas to ensure cleanliness standards have been met; reports any problem areas to the supervisor.
    • Answers guest requests, including delivering cots, cribs, towels, pillows, irons, and ironing boards etc. to guest rooms.
    • Drives hotel shuttle when asked and carries guest luggage (must have valid driver's license and be insurable by hotels' insurance carrier).
    • Cleans and services assigned areas in response to special requests or problems.
    • Picks up noticeable trash or debris and sweeps or vacuums entry at front desk upon arrival.
    • Cleans and sanitizes telephones, door handles, and other hardware fixtures. Also polishes chrome and other surfaces routinely.
    • Dusts, cleans, and straightens furniture.
    • Vacuums all areas according to a schedule or on an as-needed basis.
    • Responds quickly to guest, supervisor, or management requests in a friendly and appropriate manner.
    • Reports needed repairs or unsafe conditions to supervisor and guest services.
    • Keeps supplies organized and stocked. Reports needed materials to supervisor.
    • May occasionally assist room attendants and supervisors by cleaning guest rooms.
    • May occasionally assist room attendants with heavy items such as mattresses and soiled linens. May deliver necessary or low-stocked supplies to room attendants or other lobby attendants.
    • Cleans designated areas such as lobby, public restrooms, public areas and back of house areas on hotel property.
    • Collects trash throughout the hotel including room attendants' carts, vending and room service areas, offices and rest rooms.
    • Responds quickly to guest requests in a friendly manner. Follow up to ensure guest satisfaction.
    • Sorts all linen and separates and treats all stains.
    • Loads articles into washer and adds specified amount of detergent, soap, or other cleaning agent.
    • Lifts clean, wet articles from the washer and places them successively into dryers for measured time cycles. Sorts dried articles according to type.
    • Folds and places items in appropriate locations.
    • Soaks contaminated articles in neutralizer solution.
    • Provides a professional image at all times through appearance and dress.
  • Follow company policies and procedures.

POSITION REQUIREMENTS:

  • Basic reading, writing and math skills.

About Lodging Dynamics Hospitality Group

Based in Provo, Utah, Lodging Dynamics Hospitality Group is a nationally recognized, award-winning operator of premium-brand, select service, and extended-stay hotels and one of a few third-party operators approved by Marriott and Hilton. Founded in 1991 after developing the first Marriott franchise in Utah, Lodging Dynamics continues its long history by providing award-winning operating services for hotels throughout the continental United States and Hawaii. The company has managed hotels in the Marriott, Hilton, Hyatt, and IHG premium-brand families. For more information, visit www.lodgingdynamics.com.

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