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Loan Supervisor Jobs (NOW HIRING)

East West Bank

Loan Operations Supervisor

El Monte, CA · On-site

$71K/yr

Overview The Loan Operations Supervisor is responsible for the day to day supervision within a Loan Operations Team. Direct supervision and processing include but are not limited to; customer ...

Kaizen Lab Inc.

$80 - $100/hr

The Loan Operations Supervisor will be responsible for compliance with regulations, ensuring efficient workflows, and development of Loan Operations staff. *This role is only open to candidates ...

East West Bank

Loan Operations Supervisor

El Monte, CA · On-site

$71K - $105K/yr

The Loan Operations Supervisor is responsible for the day to day supervision within a Loan Operations Team. Direct supervision and processing include but are not limited to; customer complaints and ...

DR Horton, Inc.

Loan Processing Manager

Durham, NC · On-site

Horton, Inc. is currently looking for a Loan Processing Manager for their Financial Services ... Carries out supervisory responsibilities in accordance with the organization's policies and ...

Nova Home Loans

Loan Officer

Tucson, AZ · On-site

Must hold a valid Loan Originator License and maintain it in good standing ... Requires 2-3 years of experience in a management or supervisory role. * Preferred: 2 years of ...

Nova Home Loans

Loan Officer

Denver, CO · On-site

Must hold a valid Loan Originator License and maintain it in good standing ... Requires 2-3 years of experience in a management or supervisory role. * Preferred: 2 years of ...

Nova Home Loans

Loan Officer

Las Vegas, NV

Must hold a valid Loan Originator License and maintain it in good standing ... Requires 2-3 years of experience in a management or supervisory role. * Preferred: 2 years of ...

Mass Bay Credit Union

AVP of Lending

Boston, MA · On-site

$100 - $125/hr

Direct Reports The AVP will supervise an Underwriter, the Consumer Loan Supervisor, four Consumer Loan Processors, and two Home Equity processors. #J-18808-Ljbffr

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How much do loan supervisor jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for loan supervisor in the United States is $30.65, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $36.54 per hour, depending on experience, location, and employer.

What does a loan supervisor do?

A Loan Supervisor oversees the daily operations of a loan department in a bank, credit union, or financial institution. They are responsible for supervising loan officers, reviewing loan applications, ensuring compliance with regulations, and maintaining high levels of customer service. Loan Supervisors also help develop lending policies and train new staff. Their role is crucial in ensuring that loans are processed efficiently and accurately while minimizing risk for the institution.

What are some common challenges faced by a loan supervisor in managing their team and workflow?

As a Loan Supervisor, you may encounter challenges such as balancing the workload across team members during peak application periods, ensuring regulatory compliance in all loan processing activities, and maintaining high accuracy under tight deadlines. Effective communication and leadership are essential to resolve issues quickly and support staff development. Additionally, adapting to changes in lending regulations and technology updates is key to keeping your team efficient and your processes up-to-date.

What are the key skills and qualifications needed to thrive as a loan supervisor, and why are they important?

To thrive as a Loan Supervisor, you need a solid understanding of loan processing, credit analysis, and regulatory compliance, usually supported by a bachelor's degree in finance or a related field. Familiarity with loan management software, banking systems, and knowledge of lending regulations such as the Fair Lending Act are typically required. Strong leadership, attention to detail, and effective communication are vital soft skills for managing teams and ensuring accurate loan processing. These skills ensure efficient loan operations, minimize risk, and maintain regulatory compliance within financial institutions.

What is the role of a loan supervisor?

A loan supervisor oversees the loan processing and approval procedures within a financial institution, ensuring compliance with policies and regulations. They review loan applications, manage staff, and coordinate with credit analysts to facilitate efficient loan disbursement and risk management.

What states have the most Loan Supervisor jobs?

States with the most job openings for Loan Supervisor jobs include:

What are popular job titles related to Loan Supervisor jobs?

For Loan Supervisor jobs, the most frequently searched job titles are:

Loan Supervisor jobs near you

Loan Operations Supervisor

El Monte, CA • On-site

East West Bank
Commercial Banking • 1 - 5K employees
Learn more about East West Bankexternal

$71K/yr

Full-time

Re-posted 11 days ago

Key responsibilities

  • Supervise the loan servicing QC team, including interviewing, coaching, training, and conducting performance reviews.

  • Oversee loan operations activities to ensure timely processing, regulatory compliance, and effective risk management.

  • Manage quality control reporting, exception management, and partner with IT on report development and automation initiatives.

East West Bank rating

7.2

Company rating: 7.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

118th of 176 rated banks

Job description

Introduction
Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates' potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further.
Overview
The Loan Operations Supervisor is responsible for the day to day supervision within a Loan Operations Team. Direct supervision and processing include but are not limited to; customer complaints and research, payment processing and other financial activities, Demands & Payoffs, Adjustable Rate Management, Investor Reporting, Syndication, SBA processing. Responsibilities also include Loan Monitoring relative to collateral. Oversight to all applicable regulatory compliance relative to Loan Operations, GL Reconciliation and Quality Control of the department is part of this role.
Responsibilities
  • Responsible for the direct supervision of the loan servicing QC team including but not limited to; interviewing candidates, coaching, training, setting performance requirements and goals, developing and delivering scorecards, metrics, and conducting performance reviews.
  • Direct loan operations activities to meet established goals and appropriate turnaround time to meet regulatory requirements for time sensitive activities.
  • Assist loan operations staff with servicing of loan by performing research to resolve complex issues ensuring timely updates are provided.
  • Ensure effective risk management and compliance across Commercial Loan Servicing activities by providing guidance and training on applicable requirements and process improvements, maintaining documented procedures, and ensuring adherence to federal, state, local, and Bank policies.
  • Provide customer service to internal and external customers; respond to internal and external audit request and findings and work to remediate any identified noncompliant processes or areas of concern.
  • May process loan operations activities in absence of staff members or peak volume
  • Document all procedures for functions and activities within the Unit
  • May work on special projects as assigned by Manager related to the Data Accuracy and accurate compliance requirements.
  • Oversee for the Certification of Beneficial Ownership (CBO) function, including workflow management, exception resolution, aging monitoring, reporting, and escalation processes to support regulatory compliance.
  • Oversee Quality Control (QC) reporting, monitoring, exception management and quality assurance activities, including review and approval of QC exceptions and enhancement of control processes.
  • Partner with IT and other business units on report development, automation initiatives, User Acceptance Testing (UAT), and implementation of quality control solutions.
  • Support the implementation and ongoing oversight of centralized callback operations, ensuring standardized procedures, service level adherence, report accuracy, operation efficiency, and effective risk management controls.
  • Perform other duties as assigned.

Qualifications
  • Bachelor Degree in Finance, Accounting, Business Administration, or Economics.
  • Minimum 5 years of experience in the loan operations industry
  • Minimum 1 years management experience
  • Strong knowledge of rules, regulations and compliance requirements concerning loan operations specific to the areas of oversight
  • Strong Customer service skills required
  • Strong analytical and problem solving abilities
  • Excellent verbal and written communication skills
  • Firm understanding of current best practices in the Loan Operations Industry
  • FIS, Synergy, Power BI, and reporting/database tools (e.g., SQL) experience preferred.
  • Proficient with Microsoft suite of office products, including Word, Excel, PowerPoint
  • Ability to build effective relationships as needed to effectively address issues and obstacles

East West Bank is an equal opportunity employer.
Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time.
Compensation
The base pay range for this position is USD $71,000.00/Yr. - USD $105,000.00/Yr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.

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