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Loan Operations Manager Jobs in Springfield, MA (NOW HIRING)

Country Bank for Savings

Assistant Manager

Charlton, MA · On-site

$50/hr

Manages operational soundness and workflow of the banking center, including overall scheduling ... Responsible for mortgage, commercial loan, cash management, and merchant service referrals to other ...

Country Bank for Savings

Assistant Manager

Palmer, MA · On-site

$50/hr

Manages operational soundness and workflow of the banking center, including overall scheduling ... Responsible for mortgage, commercial loan, cash management, and merchant service referrals to other ...

TD Bank Group

Store Manager I - Amherst

Amherst, MA · On-site

$72K - $108K/yr

... loans, fees and expenses. Leads, coaches and motivates the Store team to deliver a legendary ... Requires knowledge of the business, banking and bank operations * Requires process management ...

Td

Store Manager I - Amherst

Amherst, MA

$72K - $108K/yr

... loans, fees and expenses. Leads, coaches and motivates the Store team to deliver a legendary ... Requires knowledge of the business, banking and bank operations * Requires process management ...

TD Bank Group

Store Manager II - Ludlow

Ludlow, MA · On-site

$91K - $136K/yr

Originates loan applications, handles Conditions of Lending and conducts loan closings * Maintains ... Provides ownership/oversight of complex daily operational/administrative duties Shareholder ...

Td

Store Manager II - Ludlow

Ludlow, MA

$91K - $136K/yr

Originates loan applications, handles Conditions of Lending and conducts loan closings * Maintains ... Provides ownership/oversight of complex daily operational/administrative duties Shareholder ...

Livenation

Venue Sustainability Crew Member

Hartford, CT · On-site

$121K - $139K/yr

... loan reimbursement and adoption/fertility support... it's no wonder we are certified as a Great ... the Venue Operations Manager and be part of the venue operations team. This is a seasonal ...

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All JobsLoan Operations JobsLoan Operations Manager JobsLoan Operations Manager Jobs in Springfield, MA

Loan Operations Manager information

See Springfield, MA salary details

$42.9K

$89.8K

$149.5K

How much do loan operations manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for loan operations manager in Springfield, MA is $89,850.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,800.00 and $108,600.00 per year, depending on experience, location, and employer.

What is a loan operations manager?

A loan operations manager is responsible for managing the loan process for financial institutions such as banks, credit unions, and mortgage companies. Your responsibilities are to oversee consumer and commercial loan support staff, implement staff training programs, and provide appraisals on staff job expectation. Additional duties may include supervising loan document preparation and servicing, working directly with other staff to ensure efficient workflow, and maintaining knowledge of current software systems. You also conduct audits and assessments to ensure policies and procedures are meeting desired goals.

What are the key skills and qualifications needed to thrive as a loan operations manager, and why are they important?

To thrive as a Loan Operations Manager, you need a solid understanding of loan processing, compliance regulations, and financial documentation, often supported by a bachelor’s degree in finance, business, or a related field. Proficiency with loan origination systems (LOS), banking software, and knowledge of regulatory requirements such as RESPA and HMDA is crucial. Strong leadership, problem-solving abilities, and effective communication skills help manage teams and ensure smooth loan operations. These skills ensure efficient and compliant lending processes, minimize risk, and support organizational goals.

What are some common challenges faced by a loan operations manager, and how can they be addressed?

Loan Operations Managers often encounter challenges such as managing tight deadlines, ensuring regulatory compliance, and overseeing high volumes of loan documentation. Balancing accuracy with efficiency, especially during peak periods, can be demanding. Building strong communication channels within the team and collaborating closely with compliance, credit, and IT departments helps streamline workflows and minimize errors. Staying updated on regulatory changes and fostering a culture of continuous process improvement are key strategies for success in this role.

What is the difference between Loan Operations Manager vs Loan Processor?

AspectLoan Operations ManagerLoan Processor
Primary RoleOversees loan processing workflows, manages teams, ensures compliancePrepares and verifies loan documents, reviews applications
Required SkillsLeadership, project management, regulatory knowledgeAttention to detail, document review, communication skills
Work EnvironmentOffice setting, managerial oversightOffice setting, processing loan applications
CertificationsOften requires banking or finance certificationsTypically no certifications required, but knowledge of lending regulations helps

The Loan Operations Manager focuses on overseeing the entire loan processing department, managing teams, and ensuring compliance, while the Loan Processor handles the day-to-day preparation and verification of loan documents. Both roles are essential in the loan lifecycle but differ in scope and responsibilities.

What does a loan operations manager do?

A loan operations manager oversees the processing, approval, and management of loan applications within a financial institution. They ensure compliance with regulations, coordinate between departments, and utilize loan management software to streamline operations. Strong organizational and communication skills are essential for this role.
More about Loan Operations Manager jobs

What job categories do people searching Loan Operations Manager jobs in Springfield, MA look for?

The top searched job categories for Loan Operations Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Loan Operations Manager jobs?

Cities near Springfield, MA with the most Loan Operations Manager job openings:

Loan Operations Manager jobs near you
Infographic showing various Loan Operations Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $89,850 per year, or $43.2 per hour.

Underwriting Associate Operations Account Specialist - Specialty Group Captives & National Property

The Whiteside Agency

Hartford, CT • On-site

$47K - $78K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 6 days ago

Job description

Who Are We?

Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category
OperationsCompensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range$47,700.00 - $78,600.00
Target Openings
2
What Is the Opportunity?
Travelers fosters a culture of innovation, respect, and empowerment, bringing together different backgrounds and perspectives. We are dedicated to serving our customers, communities, and each other. We seek resourceful candidates with excellent communication skills to join our team and contribute to our goal of being the top choice for customers and a key partner for agents and brokers. Travelers is looking for an Associate Operations Account Specialist (AOAS) to learn and grow in a supportive environment. You will work towards achieving business goals and objectives while receiving comprehensive mentorship and training to help you develop your skills and reach your full potential.What Will You Do?
  • Successfully complete applicable market new hire training and certification.
  • Learn to manage multi-state, multi-line accounts throughout their lifecycle, including rating/pricing, quoting, issuing policies, and handling related account activities.
  • Build and maintain strong working relationships with teammates, business partners and agents.
  • Learn standardized workflows and state compliance guidelines to understand business processes.
  • Analyze multiple sources of information to make sound decisions.
  • Develop critical thinking and decision-making skills to enhance business partner and customer confidence.
  • Execute service level commitments and deliver quality products in a timely manner.
  • Perform other duties as assigned.
What Will Our Ideal Candidate Have?
  • Proficient in standard business software, such as Microsoft Office or equivalent.
  • Analytical thinking and judgment to analyze and compare information.
  • Time and desk management skills to organize and manage multiple priorities.
  • Effective verbal, written, and listening communication skills.
  • Ability to deliver service excellence to internal and external partners to ensure a positive experience.
  • Collaboration skills to work effectively in team situations.
What is a Must Have?
  • High School Diploma or GED.
  • Working knowledge of standard business software, such as Microsoft Office or equivalent.
What Is in It for You?
  • Health Insurance:Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
  • Retirement:Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
  • Paid Time Off:Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program:The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
  • Volunteer Encouragement:We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

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