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Loan Operations Manager Jobs in Springfield, MA (NOW HIRING)

Dunmor

Loan Originator

Hartford, CT · On-site +1

... operations, enabling an efficient and client-focused lending experience. Job Summary Dunmor is ... Consistently update the CRM system to reflect the status of prospects, applications, and active ...

PeoplesBank

Loan Processing Representative

Holyoke, MA · On-site

$18.50 - $24.50/hr

... lending operations by onboarding new loan applications received through various channels and ... Manages their pipeline and serves as the primary contact for all parties and third-party ...

Farm Credit East

Loan Officer

Enfield, CT · Hybrid

$63K - $85K/yr

... Growth, Operational Excellence, Commitment to our Communities, and Protecting Customer Information. The Loan Officer is a customer focused role serving in a relationship management capacity to ...

Farm Credit East

Loan Officer

Enfield, CT · Hybrid

$63K - $85K/yr

... Growth, Operational Excellence, Commitment to our Communities, and Protecting Customer Information. The Loan Officer is a customer focused role serving in a relationship management capacity to ...

Farm Credit East

Loan Officer

Enfield, CT · On-site

$63K - $85K/yr

... Growth, Operational Excellence, Commitment to our Communities, and Protecting Customer Information. The Loan Officer is a customer focused role serving in a relationship management capacity to ...

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All JobsLoan Operations JobsLoan Operations Manager JobsLoan Operations Manager Jobs in Springfield, MA

Loan Operations Manager information

See Springfield, MA salary details

$42.9K

$89.8K

$149.5K

How much do loan operations manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for loan operations manager in Springfield, MA is $89,850.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,800.00 and $108,600.00 per year, depending on experience, location, and employer.

What is a loan operations manager?

A loan operations manager is responsible for managing the loan process for financial institutions such as banks, credit unions, and mortgage companies. Your responsibilities are to oversee consumer and commercial loan support staff, implement staff training programs, and provide appraisals on staff job expectation. Additional duties may include supervising loan document preparation and servicing, working directly with other staff to ensure efficient workflow, and maintaining knowledge of current software systems. You also conduct audits and assessments to ensure policies and procedures are meeting desired goals.

What are the key skills and qualifications needed to thrive as a loan operations manager, and why are they important?

To thrive as a Loan Operations Manager, you need a solid understanding of loan processing, compliance regulations, and financial documentation, often supported by a bachelor’s degree in finance, business, or a related field. Proficiency with loan origination systems (LOS), banking software, and knowledge of regulatory requirements such as RESPA and HMDA is crucial. Strong leadership, problem-solving abilities, and effective communication skills help manage teams and ensure smooth loan operations. These skills ensure efficient and compliant lending processes, minimize risk, and support organizational goals.

What are some common challenges faced by a loan operations manager, and how can they be addressed?

Loan Operations Managers often encounter challenges such as managing tight deadlines, ensuring regulatory compliance, and overseeing high volumes of loan documentation. Balancing accuracy with efficiency, especially during peak periods, can be demanding. Building strong communication channels within the team and collaborating closely with compliance, credit, and IT departments helps streamline workflows and minimize errors. Staying updated on regulatory changes and fostering a culture of continuous process improvement are key strategies for success in this role.

What is the difference between Loan Operations Manager vs Loan Processor?

AspectLoan Operations ManagerLoan Processor
Primary RoleOversees loan processing workflows, manages teams, ensures compliancePrepares and verifies loan documents, reviews applications
Required SkillsLeadership, project management, regulatory knowledgeAttention to detail, document review, communication skills
Work EnvironmentOffice setting, managerial oversightOffice setting, processing loan applications
CertificationsOften requires banking or finance certificationsTypically no certifications required, but knowledge of lending regulations helps

The Loan Operations Manager focuses on overseeing the entire loan processing department, managing teams, and ensuring compliance, while the Loan Processor handles the day-to-day preparation and verification of loan documents. Both roles are essential in the loan lifecycle but differ in scope and responsibilities.

What does a loan operations manager do?

A loan operations manager oversees the processing, approval, and management of loan applications within a financial institution. They ensure compliance with regulations, coordinate between departments, and utilize loan management software to streamline operations. Strong organizational and communication skills are essential for this role.
More about Loan Operations Manager jobs

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The top searched job categories for Loan Operations Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Loan Operations Manager jobs?

Cities near Springfield, MA with the most Loan Operations Manager job openings:

Loan Operations Manager jobs near you
Infographic showing various Loan Operations Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $89,850 per year, or $43.2 per hour.

Loan Coordinator / Mortgage Operations Specialist

FIRST WORLD MORTGAGE CORPORATION

Hartford, CT • On-site

Full-time

Posted 17 days ago

Job description

We are seeking a highly organized and detail-oriented Loan Coordinator / Mortgage Operations Specialist to join our growing mortgage team. This position plays a critical role in ensuring every loan file moves efficiently from application through processing. The ideal candidate is proactive, thrives in a fast-paced environment, communicates well with borrowers and team members, and is committed to providing an exceptional client experience.
What We're Looking For
The ideal candidate is someone who:
  1. Takes ownership of their work.
  2. Anticipates issues before they become problems.
  3. Enjoys creating organized systems and keeping files moving.
  4. Works well in a collaborative, fast-paced environment.
  5. Wants to grow with a high-performing mortgage team.

Work Location: This is an in-person position based in our Wallingford, Connecticut office. Candidates should be available to work Monday through Friday from 9:00 AM to 5:00 PM.
Responsibilities
  1. Prepare and issue initial loan disclosures accurately and promptly.
  2. Request and organize documentation from borrowers during the pre-underwriting process.
  3. Submit TBD (To Be Determined) underwriting approvals when appropriate.
  4. Coordinate with LOA1 regarding lead intake, file setup, and new loan review.
  5. Submit complete loan files to the processing department.
  6. Monitor and oversee the active loan pipeline to ensure milestones and deadlines are met.
  7. Attend weekly pipeline meetings every Tuesday and Thursday to provide file updates and identify potential issues.
  8. Occasionally assist with pre-qualifying and pre-approving homebuyers.
  9. Maintain accurate loan records and ensure compliance with company and investor guidelines.
  10. Provide administrative support to the mortgage team as needed.
  11. Assist with special projects and operational initiatives to improve workflow and efficiency.

Qualifications
  1. Previous mortgage, banking, or real estate industry experience preferred.
  2. Strong organizational and time management skills.
  3. Excellent verbal and written communication skills.
  4. Ability to manage multiple files and priorities simultaneously.
  5. High attention to detail and accuracy.
  6. Proficient with Microsoft Office and mortgage loan origination systems (experience with Encompass is a plus).
  7. Ability to work independently while collaborating effectively with a team.
  8. Professional, dependable, and customer-service oriented.

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