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Vice President Loan Operations Manager Jobs in Springfield, MA

Oversees budget management including labor, benefits, supplies, company assets, capital investments ... Experience * 7 years operations experience. Professional Skills * Demonstrated progressive levels ...

The Regional Vice President will execute on the strategic goals and vision of the company ... operations management * Performs other duties, as assigned KNOWLEDGE & SKILLS: * Must have ...

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Vice President Loan Operations Manager information

See Springfield, MA salary details

$68.3K

$155.2K

$263.1K

How much do vice president loan operations manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for vice president loan operations manager in Springfield, MA is $155,235.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,100.00 and $184,400.00 per year, depending on experience, location, and employer.

What does a vice president loan operations manager do?

A Vice President Loan Operations Manager oversees the daily operations of a bank or financial institution’s loan processing department. They ensure loan applications are processed efficiently, accurately, and in compliance with internal policies and regulatory requirements. This role involves managing teams, implementing process improvements, and coordinating with other departments to support business objectives. They also play a key role in risk management and customer service within the loan operations function.

What are the key skills and qualifications needed to thrive as a vice president loan operations manager?

To thrive as a Vice President Loan Operations Manager, you need deep knowledge of loan processing, risk management, and regulatory compliance, typically supported by a bachelor’s degree in finance or business and several years of banking experience. Familiarity with loan origination systems, core banking software, and compliance tracking tools is essential, and certifications such as Certified Lending and Credit Professional (CLCP) can be advantageous. Strong leadership, problem-solving abilities, and excellent communication skills help foster team performance and ensure smooth coordination across departments. These skills are crucial for maintaining operational efficiency, reducing risk, and ensuring regulatory adherence in a fast-paced lending environment.

What are some common challenges faced by a vice president loan operations manager, and how can they be addressed?

A Vice President Loan Operations Manager often encounters challenges such as managing large, cross-functional teams, ensuring compliance with evolving regulations, and streamlining operational workflows to maintain efficiency. Balancing the demands of regulatory audits while implementing new technologies can also be demanding. Success in this role often involves fostering strong communication between departments, investing in professional development for staff, and staying current with industry trends to proactively address compliance and process improvements.

What is the difference between Vice President Loan Operations Manager vs Loan Operations Supervisor?

AspectVice President Loan Operations ManagerLoan Operations Supervisor
ResponsibilitiesOversees entire loan operations department, develops strategies, manages senior staffSupervises daily loan processing activities, ensures compliance, manages team members
CredentialsBachelor's degree, extensive experience in loan operations, leadership skillsBachelor's degree, experience in loan processing, supervisory skills
Work EnvironmentExecutive office, strategic planning meetingsLoan processing centers, team supervision
Industry UsageCommonly used in large banks and financial institutionsUsed across banks, credit unions, and lending companies

The Vice President Loan Operations Manager focuses on strategic leadership and overall department management, while the Loan Operations Supervisor handles daily operations and team supervision. Both roles require relevant experience and industry knowledge, but the VP position involves higher-level decision-making and strategic planning.

How much do vice president loan operations managers make?

Vice President Loan Operations Managers typically earn between $120,000 and $200,000 annually, depending on experience, location, and the size of the financial institution. They often receive bonuses and benefits, and strong leadership and operational skills are essential for the role.

What job categories do people searching Vice President Loan Operations Manager jobs in Springfield, MA look for?

The top searched job categories for Vice President Loan Operations Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Vice President Loan Operations Manager jobs?

Cities near Springfield, MA with the most Vice President Loan Operations Manager job openings:

Infographic showing various Vice President Loan Operations Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $155,235 per year, or $74.6 per hour.

Vice President of Loan Servicing & Collections

Smith & Wilkinson

East Hartford, CT • On-site

Other

This job post has expired today. Applications are no longer accepted.


Job description

Smith & Wilkinson is pleased to partner with Finex Credit Union in the search for its Vice President of Loan Servicing & Collections.


This is a high-impact opportunity to join a growing, $134MM Connecticut credit union serving more than 16,000 members. Following its 2024 merger with First Connecticut Credit Union, Finex has expanded its membership and statewide presence and is focused on building the leadership team and operational infrastructure needed to support its next stage of growth.


About the Role

Reporting directly to the President & CEO, the Vice President will lead Finex's loan servicing and collections functions, with responsibility for a consumer loan portfolio. The VP will oversee consumer loan servicing, delinquency management, recoveries, post-closing quality control, vendor oversight, regulatory compliance, and the development of effective policies and procedures. The VP will lead and develop the collections team while helping build out the loan servicing function and creating a consistent, accountable approach across both areas.


This is a hands-on leadership role with significant visibility across the organization. The successful candidate will have the opportunity to assess current practices, strengthen processes and controls, develop the team, and serve as Finex's internal authority on loan servicing and collections. As the organization continues to evolve, there is also potential for the position to take on broader operational responsibilities.


The ideal candidate will bring experience in credit union or community bank loan servicing and collections, a strong understanding of consumer lending and regulatory requirements, and the ability to balance technical expertise with practical, hands-on leadership.


The position may be based in either East Hartford or Wallingford, Connecticut, with a hybrid schedule.


This is an excellent opportunity for an ambitious banking or credit union professional to step into a highly visible leadership position, build and improve critical functions, and play a meaningful role in the continued growth of Finex Credit Union.


Contact Darcy Flaherty, Consultant, Financial Services team, to learn more about this unique Opportunity.