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Consumer Loan Manager Jobs in Springfield, MA (NOW HIRING)

COCC

Loan at INDIAN ORCHARD, Massachusetts

Springfield, MA · On-site

$60K - $65K/yr

Process consumer loan applications from initial interview through decisioning. * Gather and review ... management, and member service skills. This is an on-site role in Ludlow, MA. The salary range of ...

COCC

Loan Originator

Ludlow, MA · On-site

$60K - $65K/yr

Our client, an established credit union, is seeking an experienced Originator to support consumer ... management, and member service skills. This is an on-site role in Ludlow, MA. The salary range of ...

COCC

Licensed Loan Originator

Ludlow, MA

$60K - $65K/yr

Process consumer loan applications from initial interview through decisioning. * Gather and review ... Strong organizational, communication, time management, and member service skills. This is an on ...

COCC

Loan at Chicopee, Massachusetts

Chicopee, MA · On-site

$60K - $65K/yr

Process consumer loan applications from initial interview through decisioning. * Gather and review ... Strong organizational, communication, time management, and member service skills. This is an on ...

PeoplesBank

Loan Processing Representative

Holyoke, MA · On-site

$18.50 - $24.50/hr

Manages their pipeline and serves as the primary contact for all parties and third-party ... Responsible for scheduling closings and preparing closing packages for consumer loans. * Verifies ...

Self Help

Mortgage Loan Officer

Manchester, CT · On-site

$63K - $95K/yr

LOAN MANAGEMENT/BORROWER ADVISEMENT * Meet with loan applicants to discuss viable mortgage options ... Experience in consumer lending preferred. * Ability to represent Self-Help in networking functions ...

Self Help

Mortgage Loan Officer

Manchester, CT

$63K - $95K/yr

LOAN MANAGEMENT/BORROWER ADVISEMENT * Meet with loan applicants to discuss viable mortgage options ... Experience in consumer lending preferred. * Ability to represent Self-Help in networking functions ...

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All JobsConsumer Loan JobsConsumer Loan Manager JobsConsumer Loan Manager Jobs in Springfield, MA

Consumer Loan Manager information

See Springfield, MA salary details

$34.9K

$63.7K

$94.2K

How much do consumer loan manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for consumer loan manager in Springfield, MA is $63,669.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $83,700.00 per year, depending on experience, location, and employer.

What does a consumer loan manager do?

A Consumer Loan Manager oversees the consumer lending operations within a financial institution, such as a bank or credit union. Their responsibilities include managing loan officers, ensuring compliance with lending regulations, evaluating and approving loan applications, and developing lending policies. They also monitor loan portfolios for risk and performance, provide training to staff, and work to improve customer satisfaction. The goal is to ensure the institution’s consumer lending department operates efficiently and profitably while minimizing risk.

What are the key skills and qualifications needed to thrive as a consumer loan manager?

To thrive as a Consumer Loan Manager, you need strong analytical skills, comprehensive knowledge of lending regulations, and typically a bachelor's degree in finance, business, or a related field. Familiarity with loan origination software, credit analysis tools, and compliance systems is standard, and relevant certifications like Certified Consumer Credit Compliance Specialist (CCCS) can be advantageous. Excellent interpersonal, leadership, and decision-making skills help in managing teams and building client relationships. These competencies are crucial to ensure sound lending practices, regulatory compliance, and effective team and customer management.

What are some common challenges consumer loan managers face when overseeing loan portfolios?

Consumer Loan Managers often navigate challenges such as ensuring loan quality while meeting aggressive origination targets, staying compliant with evolving regulations, and managing default risks. They must balance customer service with prudent risk assessment, especially when evaluating borderline applications. Additionally, adapting to changes in market trends and collaborating with credit analysts, underwriters, and sales teams are key aspects of the role.

What is the difference between Consumer Loan Manager vs Loan Officer?

AspectConsumer Loan ManagerLoan Officer
CredentialsTypically requires a bachelor's degree in finance, business, or related field; certifications like NMLS may be preferredOften requires a high school diploma or equivalent; licensing (NMLS) is common for mortgage loan officers
Work EnvironmentWorks in banks, credit unions, or financial institutions managing teams and loan portfoliosWorks directly with clients to evaluate and process loan applications, often in branch or office settings
ResponsibilitiesOversees loan processing, manages staff, ensures compliance, and develops lending strategiesAssesses borrower creditworthiness, explains loan options, and approves or denies loan applications

While both roles are involved in consumer lending, a Consumer Loan Manager focuses on overseeing loan operations and managing teams, whereas a Loan Officer directly interacts with clients to originate loans. The roles often overlap in industry and credentials but differ in scope and daily responsibilities.

What is a consumer loan manager?

A consumer loan manager oversees the approval, processing, and servicing of personal loans for individual borrowers. They evaluate creditworthiness, ensure compliance with lending policies, and work with clients to manage their loan accounts, often using financial software and requiring knowledge of lending regulations.

What are popular job titles related to Consumer Loan Manager jobs in Springfield, MA?

For Consumer Loan Manager jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Consumer Loan Manager jobs in Springfield, MA look for?

The top searched job categories for Consumer Loan Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Consumer Loan Manager jobs?

Cities near Springfield, MA with the most Consumer Loan Manager job openings:

Consumer Loan Manager jobs near you
Infographic showing various Consumer Loan Manager job openings in Springfield, MA as of June 2026, with employment types broken down into 66% Full Time, 31% Part Time, and 3% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $63,669 per year, or $30.6 per hour.

Loan at INDIAN ORCHARD, Massachusetts

COCC

Springfield, MA • On-site

$60K - $65K/yr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Job Posting

Our client, an established credit union, is seeking an experienced Originator to support consumer and residential lending activities. This role is ideal for a lending professional who enjoys working directly with members, evaluating loan opportunities, and building strong relationships with referral partners while ensuring compliance with established policies and regulatory requirements.

What's in it for you....Join an established credit union where you can make a meaningful impact by helping members achieve their financial goals while contributing to the growth of the lending portfolio.

What You'll do...

  • Process consumer loan applications from initial interview through decisioning.
  • Gather and review loan documentation and supporting information.
  • Evaluate creditworthiness, income, employment, collateral, and debt ratios.
  • Approve loans within established authority limits.
  • Present loan requests that exceed lending authority for approval.
  • Originate mortgage, home equity, HELOC, construction, bridge, and related lending products.
  • Conduct prequalification interviews and prepare complete loan packages.
  • Advise members on mortgage products that align with their needs.
  • Develop and maintain referral relationships with realtors, builders, developers, and members.
  • Support business development efforts and seek opportunities to increase loan volume.
  • Explain loan decisions, policies, rates, and lending alternatives to members.
  • Ensure lending activity complies with credit union policies and regulatory requirements.
  • Cross sell credit union services and lending related products.
  • Coordinate with internal departments and assist lending team members as needed.

What You'll bring...

• High school diploma.

• Three years of related experience and/or training.

• Understanding of legal and regulatory lending requirements and loan documentation.

• Knowledge of consumer and residential lending practices.

• Understanding of creditworthiness evaluation principles.

• Knowledge of credit union lending products, policies, procedures, processing, and underwriting guidelines.

• Familiarity with title reports, insurance, and appraisals.

• Strong organizational, communication, time management, and member service skills.

This is an on-site role in Ludlow, MA. The salary range of this role is $60,000 - $65,000 depending on experience.

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