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Loan Operations Manager Jobs in Raleigh, NC (NOW HIRING)

M&F Bank

SBA Operations Manager

Durham, NC · On-site

$80K - $111K/yr

Responsible for leading oversight of daily operations to ensure loans are processed, closed, sold ... file management * Monitor key SBA operational metrics (cycle times, exception rates, guaranty ...

M&F Bank

SBA Operations Manager

Durham, NC · On-site

$80K - $111K/yr

Responsible for leading oversight of daily operations to ensure loans are processed, closed, sold ... file management * Monitor key SBA operational metrics (cycle times, exception rates, guaranty ...

FIRST FLIGHT FEDERAL CU

Loan Processor

Cary, NC · On-site

$19 - $25.50/hr

Enhancing key lending operations by coordinating critical closing, funding, documentation, and quality control activities to facilitate successful loan origination and portfolio management.

Banc of California

Commercial Loan Closer

Durham, NC · On-site

$23.56 - $35.58/hr

Manage an assigned pipeline of pending credit actions and loans. * Improve department operation by collaborating with team members and supervisor to continuously improve processes and make ...

Towne Bank

Senior Loan Closer

Raleigh, NC

Maintains a pipeline report and notifies management of status as needed. * Performs scanning and ... loan operations. * Knowledge of loan products, guidelines, and documentation requirements is ...

HomeTrust Bank

Commercial Loan Closing Specialist

Raleigh, NC · On-site

$55K - $70K/yr

... management activities needed to minimize credit, documentation, and operational risks in commercial lending. Key Responsibilities / Essential Functions * Prepares complete and accurate loan ...

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All JobsLoan Operations JobsLoan Operations Manager JobsLoan Operations Manager Jobs in Raleigh, NC

Loan Operations Manager information

See Raleigh, NC salary details

$41.8K

$87.6K

$145.8K

How much do loan operations manager jobs pay per year?

As of Aug 1, 2026, the average yearly pay for loan operations manager in Raleigh, NC is $87,643.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,300.00 and $106,000.00 per year, depending on experience, location, and employer.

What is the difference between Loan Operations Manager vs Loan Processor?

AspectLoan Operations ManagerLoan Processor
Primary RoleOversees loan processing workflows, manages teams, ensures compliancePrepares and verifies loan documents, reviews applications
Required SkillsLeadership, project management, regulatory knowledgeAttention to detail, document review, communication skills
Work EnvironmentOffice setting, managerial oversightOffice setting, processing loan applications
CertificationsOften requires banking or finance certificationsTypically no certifications required, but knowledge of lending regulations helps

The Loan Operations Manager focuses on overseeing the entire loan processing department, managing teams, and ensuring compliance, while the Loan Processor handles the day-to-day preparation and verification of loan documents. Both roles are essential in the loan lifecycle but differ in scope and responsibilities.

How much does a loan officer make on a $500,000 loan?

A loan officer typically earns a commission or fee based on the loan amount, often around 1% to 2%, which would be $5,000 to $10,000 for a $500,000 loan. The total compensation can also include a base salary and bonuses, depending on the employer and location. Skills in underwriting and customer service can influence earning potential.

Is MLO a stressful job?

A Loan Operations Manager role can be stressful due to the high volume of loan processing, strict regulatory compliance, and the need for accuracy under tight deadlines. Managing multiple tasks and coordinating with various teams require strong organizational skills and attention to detail, which can contribute to job pressure.

What are some common challenges faced by a Loan Operations Manager, and how can they be addressed?

Loan Operations Managers often encounter challenges such as managing tight deadlines, ensuring regulatory compliance, and overseeing high volumes of loan documentation. Balancing accuracy with efficiency, especially during peak periods, can be demanding. Building strong communication channels within the team and collaborating closely with compliance, credit, and IT departments helps streamline workflows and minimize errors. Staying updated on regulatory changes and fostering a culture of continuous process improvement are key strategies for success in this role.

How much does a loan operations manager make?

A loan operations manager typically earns between $60,000 and $120,000 annually, depending on experience, location, and the size of the organization. They often require strong knowledge of loan processing, compliance, and financial software tools. Salaries can vary based on industry and certification levels.

What Is the Job Description of a Loan Operations Manager?

A loan operations manager is responsible for managing the loan process for financial institutions such as banks, credit unions, and mortgage companies. Your responsibilities are to oversee consumer and commercial loan support staff, implement staff training programs, and provide appraisals on staff job expectation. Additional duties may include supervising loan document preparation and servicing, working directly with other staff to ensure efficient workflow, and maintaining knowledge of current software systems. You also conduct audits and assessments to ensure policies and procedures are meeting desired goals.

What are the key skills and qualifications needed to thrive as a Loan Operations Manager, and why are they important?

To thrive as a Loan Operations Manager, you need a solid understanding of loan processing, compliance regulations, and financial documentation, often supported by a bachelor’s degree in finance, business, or a related field. Proficiency with loan origination systems (LOS), banking software, and knowledge of regulatory requirements such as RESPA and HMDA is crucial. Strong leadership, problem-solving abilities, and effective communication skills help manage teams and ensure smooth loan operations. These skills ensure efficient and compliant lending processes, minimize risk, and support organizational goals.

What does a loan operations manager do?

A loan operations manager oversees the processing, approval, and management of loan applications within a financial institution. They ensure compliance with regulations, coordinate between departments, and utilize loan management software to streamline operations. Strong organizational and communication skills are essential for this role.
More about Loan Operations Manager jobs
What are popular job titles related to Loan Operations Manager jobs in Raleigh, NC? For Loan Operations Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Loan Operations Manager jobs in Raleigh, NC look for? The top searched job categories for Loan Operations Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Loan Operations Manager jobs? Cities near Raleigh, NC with the most Loan Operations Manager job openings:
Loan Operations Manager jobs near you
Infographic showing various Loan Operations Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 89% Full Time, and 11% Temporary. Highlights an 84% In-person, 11% Hybrid, and 5% Remote job distribution, with an average salary of $87,643 per year, or $42.1 per hour.

Insurance Specialist, Loan Operations

Royal Bank of Canada

Raleigh, NC • On-site

Full-time

Posted 18 days ago

Job description

Job Description
What is the Opportunity?
Loan Operations services the loan portfolios including Retail loans (HELOC and PLOC), mortgages, insurance monitoring, HELOC post-closing, collections, 1st Line Operational Risk, and internal controls. Specialists are responsible for data entry, document retention, and general knowledge of servicing rules, platforms, and office programs.
Within established regulatory and corporate standards, the incumbent ensures Flood and Hazard insurance coverage and property tax payments for HELOC and Mortgage loans. This includes oversight of vendors (Proctor Financial for LPI, Cotality and DMI Monitoring) to maintain continuous coverage throughout each loan's life cycle. The role involves collecting and maintaining insurance evidence for audit and regulatory review, documenting exceptions, and managing the loss draft process to ensure repair and restoration of bank collateral in the event of a covered loss claim.
What will you do?
Flood & Hazard Insurance Compliance Monitoring
  • Ensures accurate and timely reconciliation of all GL settlement transactions related to flood/hazard processing and payments to our LPI provider
  • Works with Control Team on leading Flood calls and ensure all outstanding items are resolved.
  • Pulls Flood and Hazard for all internal and external reviews.
  • At boarding or upon renewal determines if properties held as collateral for HELOC and Mortgage loans designated in a flood zone are adequately insured to protect the banks interests and to uphold the regulatory requirements outlined by FEMA. Failure to accurately assess or perform the flood insurance process will result in OCC flood violations which are subject to fines and possible operating restrictions placed upon the bank.
  • Executes the LPI (Lender Placed Insurance) process for properties designated in a flood zone when clients do not obtain sufficient coverage as required by FEMA.
  • Ensure accurate and timely payment is made to our LPI provider for Flood and Hazard insurance by conducting a reconciliation of all charges to client accounts.
  • Performs the monthly outreach to clients with expiring insurance policies using all available contact methods. A weekly account review using established reporting will be performed to validate proper coverage for our HELOC/Mortgage portfolio.
  • Acts as the SME for Flood ensuring training, system and maintenance updates are coordinate with business partners to avoid unnecessary interruptions to service and productivity
  • Monitors HELOC property tax payments through Cotality and actions delinquencies

Client Experience:
  • Monitors all fulfillment and insurance email and Right Fax email for incoming requests and follow up documentations received from clients and insurance agents.
  • Guides clients through the insurance claim check process to ensure a positive experience and expeditious repair to the damaged property.
  • Processes Engage tickets related to insurance claims, refunds, concerns and the termination of HELOC's due to the satisfaction of the loan balance.
  • Identifies customer pain points and/or opportunities to improve the client experience through operational efficiency.

What do you need to succeed?
Must-have:
  • At least 4+ years loan servicing experience
  • Proficiency using Excel
  • Customer focused, problem solving, analytical mindset and passion for understanding the end-to-end process and impact on the client.
  • High school diploma, Community College, bachelor's degree or Higher, or equivalent combination of education and experience.
  • Expertise in Residential mortgage and Real estate secured consumer loans and regulatory requirements related to consumer loans. Good presentation and interpersonal skills
  • Excellent communication and collaboration skills, ability to achieve results through vendors, team members, and business partners, proficient organizational skills, and a demonstrated passion for execution excellence.

What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work
  • Opportunities to build close relationships with clients

#LI-Post
#TECHPJ
Job Skills
Active Learning, Adaptability, Business Appraisals, Critical Thinking, Customer Service, Decision Making, Effectiveness Measurement, Operational Delivery, Process Improvements
Additional Job Details
Address:
8081 ARCO CORPORATE DRIVE:RALEIGH
City:
Raleigh
Country:
United States of America
Work hours/week:
40
Employment Type:
Full time
Platform:
PERSONAL & COMMERCIAL BANKING
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2026-07-14
Application Deadline:
2026-08-03
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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