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Loan Operations Manager Jobs in Raleigh, NC (NOW HIRING)

M&F Bank

SBA Operations Manager

Durham, NC

$80K - $111K/yr

Responsible for leading oversight of daily operations to ensure loans are processed, closed, sold ... file management * Monitor key SBA operational metrics (cycle times, exception rates, guaranty ...

eClercx

Syndicated Loans Ops Specialist

Raleigh, NC · On-site

Agency Servicing - Scale agency servicing operations; provide services to manage notices, mailbox communication, and related cash operations. * Support residential mortgage warehouse and whole loan ...

eClerx

Syndicated Loans Ops Specialist

Raleigh, NC

Agency Servicing - Scale agency servicing operations; provide services to manage notices, mailbox communication, and related cash operations. * Support residential mortgage warehouse and whole loan ...

FIRST FLIGHT FEDERAL CU

Loan Processor

Cary, NC · On-site

$19 - $25.50/hr

Enhancing key lending operations by coordinating critical closing, funding, documentation, and quality control activities to facilitate successful loan origination and portfolio management.

First Flight Federal Credit Union

Loan Processor

Cary, NC · On-site

$19 - $25.50/hr

Enhancing key lending operations by coordinating critical closing, funding, documentation, and quality control activities to facilitate successful loan origination and portfolio management.

Banc of California

Commercial Loan Closer

Durham, NC · On-site

$23.56 - $35.58/hr

Manage an assigned pipeline of pending credit actions and loans. * Improve department operation by collaborating with team members and supervisor to continuously improve processes and make ...

First Citizens Bank

Senior Loan Closer - CDF

Raleigh, NC · On-site +1

$77K - $100K/yr

... operational support, detailed loan processing and rigorous quality control. The Senior Loan Closer will ensure all transactions comply with relevant bank regulations and standards, by managing ...

First Citizens Bank

Senior Loan Closer - CDF

Raleigh, NC · On-site +1

$77K - $100K/yr

... operational support, detailed loan processing and rigorous quality control. The Senior Loan Closer will ensure all transactions comply with relevant bank regulations and standards, by managing ...

First Citizens Bank

Mortgage Processor II

Raleigh, NC · On-site

$38K - $53K/yr

Loan Operations - Provides ongoing communication to associates and management regarding loan status, conversations with applicants, and outstanding issues. Conveys deficiencies in loan documentation ...

First Citizens Bank

Mortgage Processor II

Raleigh, NC · Hybrid

$38K - $53K/yr

Loan Operations - Provides ongoing communication to associates and management regarding loan status, conversations with applicants, and outstanding issues. Conveys deficiencies in loan documentation ...

First Citizens Bank

Mortgage Processor II

Raleigh, NC · Hybrid

$38K - $53K/yr

Loan Operations - Provides ongoing communication to associates and management regarding loan status, conversations with applicants, and outstanding issues. Conveys deficiencies in loan documentation ...

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Loan Operations Manager information

See Raleigh, NC salary details

$41.8K

$87.6K

$145.8K

How much do loan operations manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for loan operations manager in Raleigh, NC is $87,648.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,300.00 and $106,000.00 per year, depending on experience, location, and employer.

What is a loan operations manager?

A loan operations manager is responsible for managing the loan process for financial institutions such as banks, credit unions, and mortgage companies. Your responsibilities are to oversee consumer and commercial loan support staff, implement staff training programs, and provide appraisals on staff job expectation. Additional duties may include supervising loan document preparation and servicing, working directly with other staff to ensure efficient workflow, and maintaining knowledge of current software systems. You also conduct audits and assessments to ensure policies and procedures are meeting desired goals.

What are the key skills and qualifications needed to thrive as a loan operations manager, and why are they important?

To thrive as a Loan Operations Manager, you need a solid understanding of loan processing, compliance regulations, and financial documentation, often supported by a bachelor’s degree in finance, business, or a related field. Proficiency with loan origination systems (LOS), banking software, and knowledge of regulatory requirements such as RESPA and HMDA is crucial. Strong leadership, problem-solving abilities, and effective communication skills help manage teams and ensure smooth loan operations. These skills ensure efficient and compliant lending processes, minimize risk, and support organizational goals.

What are some common challenges faced by a loan operations manager, and how can they be addressed?

Loan Operations Managers often encounter challenges such as managing tight deadlines, ensuring regulatory compliance, and overseeing high volumes of loan documentation. Balancing accuracy with efficiency, especially during peak periods, can be demanding. Building strong communication channels within the team and collaborating closely with compliance, credit, and IT departments helps streamline workflows and minimize errors. Staying updated on regulatory changes and fostering a culture of continuous process improvement are key strategies for success in this role.

What is the difference between Loan Operations Manager vs Loan Processor?

AspectLoan Operations ManagerLoan Processor
Primary RoleOversees loan processing workflows, manages teams, ensures compliancePrepares and verifies loan documents, reviews applications
Required SkillsLeadership, project management, regulatory knowledgeAttention to detail, document review, communication skills
Work EnvironmentOffice setting, managerial oversightOffice setting, processing loan applications
CertificationsOften requires banking or finance certificationsTypically no certifications required, but knowledge of lending regulations helps

The Loan Operations Manager focuses on overseeing the entire loan processing department, managing teams, and ensuring compliance, while the Loan Processor handles the day-to-day preparation and verification of loan documents. Both roles are essential in the loan lifecycle but differ in scope and responsibilities.

What does a loan operations manager do?

A loan operations manager oversees the processing, approval, and management of loan applications within a financial institution. They ensure compliance with regulations, coordinate between departments, and utilize loan management software to streamline operations. Strong organizational and communication skills are essential for this role.
More about Loan Operations Manager jobs

What are the most commonly searched types of Loan Operations jobs in Raleigh, NC?

The most popular types of Loan Operations jobs in Raleigh, NC are:

What are popular job titles related to Loan Operations Manager jobs in Raleigh, NC?

For Loan Operations Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Loan Operations Manager jobs in Raleigh, NC look for?

The top searched job categories for Loan Operations Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Loan Operations Manager jobs?

Cities near Raleigh, NC with the most Loan Operations Manager job openings:

Loan Operations Manager jobs near you
Infographic showing various Loan Operations Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 89% Full Time, and 11% Temporary. Highlights an 84% In-person, 11% Hybrid, and 5% Remote job distribution, with an average salary of $87,648 per year, or $42.1 per hour.

SBA Operations Manager

M&F Bank

Durham, NC

$80K - $111K/yr

Full-time

Re-posted 29 days ago

Job description

POSITION SUMMARY
The SBA Operations Manager plans, directs, administers, and manages day-to-day activities and functions of the SBA Lending Department from loan application evaluation and loan approval to closing, ensuring that all SBA closing requirements are satisfied and that SBA guaranty is secure. Responsible for leading oversight of daily operations to ensure loans are processed, closed, sold, and serviced in full compliance with SBA Standard Operating Procedures (SOPs) and bank guidelines for a total department loan portfolio. Provides leadership, guidance, training and assistance to loan processing team to optimize efficiencies. Direct oversight of lender service providers (LSPs) to ensure adherence to SBA requirements. Effectively interacts with both internal and external partners to ensure timely production of loans.
GENERAL QUALIFICATIONS
Knowledge: Demonstrated knowledge of SBA underwriting, closing/operations, processing, documentation, funding, insurance, loan servicing, annual reviews and construction on SBA 7(a) and 504 guaranteed loan programs, SBA Express LOC’s. Current knowledge of all applicable lending and other regulations governing business loans.
Experience: 5 years’ SBA lending experience and 3 years’ experience in a leadership role. Strong working knowledge of SBA 7(a) and 504 loan programs. Bachelor’s degree in business, finance, or other appropriate area.
RESPONSIBILITIES
  • Oversee SBA loan operations from application, booking, through servicing, including documentation, closing, funding, sale, and post-closing file management
  • Monitor key SBA operational metrics (cycle times, exception rates, guaranty repair/denial issues, documentation exceptions) and recommend process improvements
  • Provide direct oversight and ongoing monitoring of lender service provider (LSPs) to ensure their activities, documentation, and processes align with SBA Policies, SOPs, Bank standards and, contracted service levels
  • Monitor SBA portfolio and LSP performance metrics, quality standards, and turnaround times to ensure operational excellence
  • Ensure Bank compliance with all established standard operating procedures to ensure SBA guarantee and Lender status is maintained.
  • Evaluate and assign incoming files a pass/fail to ensure the loan submissions are accepted for processing.
  • Audit all loan packages to ensure that SBA terms and conditions are fully met in accordance with the SBA Standard Operating Procedures Manual (SOP), recognizing that each loan is unique and requires different governmental rules amp; conditions
  • On a quarterly basis, analyze and sell SBA 7(a) and 504 guaranteed loans to secondary market and Wall Street.
  • Assist internal auditor with FDIC, SOX, SBA and other regulatory reviews.
  • Maintain a high level of customer service that meets or exceeds SBA standard closing expectations
M amp;F, a state-chartered commercial bank, was organized in 1907 under the authority of a charter issued by the Legislature of the State of North Carolina. The founders had a dream for their community. The nine businessmen — the pioneers — who became the original incorporators of the bank were successful and active community builders, and by the time M amp;F was chartered most of them had been involved in the establishment of numerous other institutions and organizations that formed the nucleus of a thriving business and residential district in Durham, anchored by what became known as Black Wall Street.
The Bank’s mission is a commitment to promoting personal and community development and we remain true to these values. Helping individuals, businesses, and community institutions grow and develop are the philosophical tenets that inform our decisions and guide our actions.

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