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Loan Operations Manager Jobs in Raleigh, NC (NOW HIRING)

TowneBank Mortgage

Mortgage Loan Officer

Raleigh, NC · On-site

Manages your pipeline of loans to verify accuracy of the current loan status. * Acknowledges and ... Excellence in operations Physical Requirements: * Express or exchange ideas by means of the spoken ...

TowneBank Mortgage

Mortgage Loan Officer

Cary, NC · On-site

Manages your pipeline of loans to verify accuracy of the current loan status. * Acknowledges and ... Excellence in operations Physical Requirements: * Express or exchange ideas by means of the spoken ...

TowneBank Mortgage

Mortgage Loan Officer

Raleigh, NC

Manages your pipeline of loans to verify accuracy of the current loan status. * Acknowledges and ... Excellence in operations Physical Requirements: * Express or exchange ideas by means of the spoken ...

Towne Bank

Mortgage Loan Officer

Raleigh, NC

Manages your pipeline of loans to verify accuracy of the current loan status. * Acknowledges and ... Excellence in operations Physical Requirements: * Express or exchange ideas by means of the spoken ...

DHI Mortgage

Branch Manager

Durham, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At least one year of experience as a Branch Sales Manager, Operations Manager, or Branch Manager * Must have a vehicle and a valid driver's license * Must be a licensed Mortgage Loan Originator

DR Horton

Branch Manager

Durham, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At least one year of experience as a Branch Sales Manager, Operations Manager, or Branch Manager * Must have a vehicle and a valid driver's license * Must be a licensed Mortgage Loan Originator

DR Horton, Inc.

Branch Manager

Durham, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At least one year of experience as a Branch Sales Manager, Operations Manager, or Branch Manager * Must have a vehicle and a valid driver's license * Must be a licensed Mortgage Loan Originator

Carter Bank and Trust

Commercial Support Specialist III

Raleigh, NC · On-site

$20.50 - $35.67/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Serve as a liaison between Commercial banking customers, Loan Operations and other areas of the ... Manage customer service inquiries and determine proper path to resolution. * Work with Commercial ...

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All JobsLoan Operations JobsLoan Operations Manager JobsLoan Operations Manager Jobs in Raleigh, NC

Loan Operations Manager information

See Raleigh, NC salary details

$41.8K

$87.6K

$145.8K

How much do loan operations manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for loan operations manager in Raleigh, NC is $87,643.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,300.00 and $106,000.00 per year, depending on experience, location, and employer.

What is a loan operations manager?

A loan operations manager is responsible for managing the loan process for financial institutions such as banks, credit unions, and mortgage companies. Your responsibilities are to oversee consumer and commercial loan support staff, implement staff training programs, and provide appraisals on staff job expectation. Additional duties may include supervising loan document preparation and servicing, working directly with other staff to ensure efficient workflow, and maintaining knowledge of current software systems. You also conduct audits and assessments to ensure policies and procedures are meeting desired goals.

What are the key skills and qualifications needed to thrive as a loan operations manager, and why are they important?

To thrive as a Loan Operations Manager, you need a solid understanding of loan processing, compliance regulations, and financial documentation, often supported by a bachelor’s degree in finance, business, or a related field. Proficiency with loan origination systems (LOS), banking software, and knowledge of regulatory requirements such as RESPA and HMDA is crucial. Strong leadership, problem-solving abilities, and effective communication skills help manage teams and ensure smooth loan operations. These skills ensure efficient and compliant lending processes, minimize risk, and support organizational goals.

What are some common challenges faced by a loan operations manager, and how can they be addressed?

Loan Operations Managers often encounter challenges such as managing tight deadlines, ensuring regulatory compliance, and overseeing high volumes of loan documentation. Balancing accuracy with efficiency, especially during peak periods, can be demanding. Building strong communication channels within the team and collaborating closely with compliance, credit, and IT departments helps streamline workflows and minimize errors. Staying updated on regulatory changes and fostering a culture of continuous process improvement are key strategies for success in this role.

What is the difference between Loan Operations Manager vs Loan Processor?

AspectLoan Operations ManagerLoan Processor
Primary RoleOversees loan processing workflows, manages teams, ensures compliancePrepares and verifies loan documents, reviews applications
Required SkillsLeadership, project management, regulatory knowledgeAttention to detail, document review, communication skills
Work EnvironmentOffice setting, managerial oversightOffice setting, processing loan applications
CertificationsOften requires banking or finance certificationsTypically no certifications required, but knowledge of lending regulations helps

The Loan Operations Manager focuses on overseeing the entire loan processing department, managing teams, and ensuring compliance, while the Loan Processor handles the day-to-day preparation and verification of loan documents. Both roles are essential in the loan lifecycle but differ in scope and responsibilities.

More about Loan Operations Manager jobs

What are the most commonly searched types of Loan Operations jobs in Raleigh, NC?

The most popular types of Loan Operations jobs in Raleigh, NC are:

What are popular job titles related to Loan Operations Manager jobs in Raleigh, NC?

For Loan Operations Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Loan Operations Manager jobs in Raleigh, NC look for?

The top searched job categories for Loan Operations Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Loan Operations Manager jobs?

Cities near Raleigh, NC with the most Loan Operations Manager job openings:

Loan Operations Manager jobs near you
Infographic showing various Loan Operations Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 89% Full Time, and 11% Temporary. Highlights an 84% In-person, 11% Hybrid, and 5% Remote job distribution, with an average salary of $87,643 per year, or $42.1 per hour.

Mortgage Loan Officer

TowneBank Mortgage

Raleigh, NC • On-site

Full-time

Re-posted 19 days ago

Job description

Serving Others. Enriching Lives.
Our member-centric approach empowers our team members to build lasting relationships with the businesses, families, and communities we serve, leading to opportunities and bright futures for our dedicated mortgage professionals.
We value and respect the impact our colleagues make every day both inside and outside our organization. We encourage professional and personal development and embrace a culture that celebrates and promotes the diverse talents, backgrounds, and perspectives of our colleagues and members.
Join us at TowneBank Mortgage!
About Us:Inspired by our hometown roots, TowneBank Mortgage is committed to providing our borrowers with a personalized mortgage experience. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. TowneBank Mortgage provides the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.
Essential Responsibilities:
This position is primarily responsible for originating Mortgage loans in compliance with company and regulatory policy.
  • Provides service to applicants and prospective customers seeking home loan, including interviewing, pre-qualification and pre-approval.
  • Completes application and gathers supporting documentation.
  • Reviews and completes regulatory disclosures with customer.
  • Maintains existing and generates new sources of referral business.
  • Quotes interest rates and secures pricing through the Secondary Marketing Department on behalf of the Customer.
  • Collects required application fees.
  • Inputs application data into Loan Origination Software (LOS).
  • Utilizes automated underwriting systems (AUS) to obtain credit recommendations.
  • Communicates with customers, both internal and external, regarding the status of the loan and relays information to all interested parties.
  • Communicates with all parties in a professional and courteous manner.
  • Manages your pipeline of loans to verify accuracy of the current loan status.
  • Acknowledges and abides by TowneBank Mortgage Policies and Procedures.
  • Mentors other Loan Officers.
  • Relays to Senior Management any industry changes or trends that may be of interest to them.
  • Participates in TowneBank, TowneBank Mortgage, and area association events.
  • If in one of our joint ventures, actively participates in all aspects of the Real Estate Office sales meetings and office functions.
    • Prepares Mortgage Minutes for presentation at each sales meeting.
    • Provides on-going training for the real estate agents (lunch and learns).
    • Works closely with the Broker/Sales Manager
  • Attends Loan Officer Meetings.
  • Represents the bank with active participation in approved community outreach functions for the purpose of enhancing our image and developing new business opportunities.
  • Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).
  • Other duties as assigned.

Skills & Experience You'll Need:We seek a candidate with an active NMLS#. We also seek the following:
  • Has at least 1-year experience originating VA, FHA, Conventional and VHDA loans
  • Has a proven sales record based on closed loan production
  • Currently possess sources of referral business for purchase transactions
  • Has a High School Diploma or equivalent
  • Has an awareness of FNMA/FHLMC, FHA, VA and VHDA underwriting guidelines
  • High degree of personal integrity
  • Self-motivated
  • Strong interpersonal skills
  • Attention to detail

Bonus Points If You Have:
  • Working knowledge of Microsoft Office products
  • Working knowledge of Encompass origination software

What We Offer:
When you join our team, take pride in knowing that your work positively impacts others. We offer a space where self-starters, problem solvers and entrepreneurial spirits excel.
  • Competitive benefits
  • Resources needed to succeed
  • Advanced technology
  • Innovative marketing
  • Excellence in operations

Physical Requirements:
  • Express or exchange ideas by means of the spoken word via email and verbally.
  • Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time.
  • Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
  • Not substantially exposed to adverse environmental conditions.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.
    #mortgage
    #tbm

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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