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Live In Ticket Broker Jobs (NOW HIRING)

... secondary ticket marketplace, putting money back in the wallets of live event-goers. Since ... In this role, you'll respond to broker support inquiries while maintaining and cultivating ...

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually ... Knowledge of ticket sales * Experience in working in live entertainment operations * Ticketmaster ...

Ticket Sales Associate

Neptune, NJ · On-site

$750 - $1.2K/wk

We're seeking a Ticketing Buyer to join our Buying Team at a data-driven ticket brokerage firm. As ... In this role, your analytical prowess will shine as you navigate all facets of ticketing. A knack ...

Ticket Sales Associate

Neptune, NJ · On-site

$750 - $1.2K/wk

... brokerage firm. As a key member of the team, you'll dive into researching sporting and ... In this role, your analytical prowess will shine as you navigate all facets of ticketing. A knack ...

Ticket Sales Associate

Neptune, NJ · On-site

$750 - $1.2K/wk

We're seeking a Ticketing Buyer to join our Buying Team at a data-driven ticket brokerage firm. As ... In this role, your analytical prowess will shine as you navigate all facets of ticketing. A knack ...

Minimum of five years of progressively responsible leadership experience in ticket operations within sports, entertainment, live events, or a related industry. * Demonstrated success leading teams in ...

Box Office Associate

Boston, MA · On-site

$20 - $23/hr

... ticket broker issues, and policy feedback. ESSENTIAL FUNCTIONS * As a member of the Box Office team ... Participate in outbound call campaigns to current Subscribers and warm leads, as directed by the ...

Minimum of five years of progressively responsible leadership experience in ticket operations within sports, entertainment, live events, or a related industry. * Demonstrated success leading teams in ...

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Live In Ticket Broker information

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$25.5K

$66.7K

$117K

How much do live in ticket broker jobs pay per year?

As of Sep 2, 2026, the average yearly pay for live in ticket broker in the United States is $66,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What are some common challenges a live in ticket broker might face when working closely with clients and event organizers?

Live In Ticket Brokers often manage high-pressure situations, especially when securing tickets for popular or sold-out events. They need to maintain excellent relationships with both clients and event organizers, requiring strong negotiation and communication skills. Navigating last-minute requests, fluctuating ticket availability, and ensuring timely delivery can be challenging. Additionally, brokers must stay up-to-date with industry regulations and event policies to avoid legal or logistical issues. Adapting quickly to changing priorities and managing client expectations are key aspects of success in this role.

What are the key skills and qualifications needed to thrive as a live in ticket broker, and why are they important?

To thrive as a Live In Ticket Broker, you need strong negotiation skills, a keen understanding of event markets, and experience with buying and selling tickets, often supported by a background in sales or business. Familiarity with ticket exchange platforms, CRM systems, and inventory management tools is typically required. Exceptional customer service, attention to detail, and adaptability help brokers build client trust and respond quickly to market changes. These skills are essential for maximizing sales opportunities, maintaining client relationships, and navigating the fast-paced, competitive ticketing industry.

What is the difference between Live In Ticket Broker vs Ticket Reseller?

AspectLive In Ticket BrokerTicket Reseller
CredentialsNone required, but knowledge of ticketing laws helpsNone required, but familiarity with ticket platforms is common
Work EnvironmentOften involves living on-site or near event venues, flexible hoursTypically operates online or through physical sales, flexible hours
Industry UsageCommon in live event markets, especially sports and concertsWidespread in online ticket sales and secondary markets

Live In Ticket Brokers usually live near event venues and may have a more hands-on approach, often involving on-site sales or exchanges. Ticket Resellers primarily operate online or through physical outlets, focusing on buying and reselling tickets in secondary markets. Both roles require knowledge of ticketing laws and market trends but differ mainly in work environment and operational style.

How much money do live in ticket brokers make?

Live-in ticket brokers typically earn between $30,000 and $70,000 annually, depending on experience, location, and sales volume. Income can vary widely based on the number of transactions, negotiation skills, and the ticket market's demand. Many brokers also earn commissions or bonuses based on sales performance.
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Infographic showing various Live In Ticket Broker job openings in the United States as of August 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 100% In-person job distribution, with an average salary of $66,677 per year, or $32.1 per hour.

Live Event Ticket Purchasing Specialist

Ticket Evolution

Atlanta, GA • On-site

Full-time

Posted 8 days ago


Job description

ABOUT VICTORY LIVE
Victory Live is a private equity backed technology company aimed at maximizing distribution and yield for live event ticket inventory. We provide an end-to-end software platform for the live ticketing industry, managing thousands of sports, theater, and live music event tickets on behalf of artists, promoters, teams, venues, and professional resellers. Victory Live's comprehensive offerings include an established B2B marketplace along with both a full-service and an automated SaaS platform to handle all elements of the ticket sales lifecycle, from ingestion to sales fulfillment.
THE POSITION
Victory Live is seeking a Substitution Purchasing Specialist to support the sourcing and purchasing of replacement ticket inventory needed to successfully fulfill customer orders.
Reporting to the Manager, Substitution Purchasing, this role is responsible for evaluating available inventory when originally sold tickets become unavailable, identifying appropriate replacement options, purchasing approved inventory, and coordinating with Operations to ensure orders are fulfilled accurately and on time.
This is a full-time in-office position based at Victory Live's Buckhead office in Atlanta, Georgia. Given the fast-moving and time-sensitive nature of substitution purchasing, this role works closely with the Manager and other Operations team members throughout the day to make quick decisions, escalate issues, and resolve orders in real time.
This is a fast-paced, decision-oriented role where success requires balancing customer experience, seat quality, fulfillment risk, speed, and cost.
RESPONSIBILITIES
  • Manage assigned orders requiring replacement ticket inventory from identification through resolution.
  • Research inventory across primary and secondary ticket marketplaces and identify replacement options that meet Victory Live's substitution standards.
  • Purchase replacement inventory within established guidelines, approval thresholds, and operational procedures.
  • Evaluate comparable seats and upgrades based on section, row, location, quantity, ticket attributes, restrictions, and event-specific considerations.
  • Balance customer experience, seat quality, fulfillment risk, and replacement cost when making purchasing decisions.
  • Prioritize and proactively manage orders based on event date, urgency, inventory availability, and fulfillment risk.
  • Monitor changing ticket prices and inventory availability to identify cost-effective replacement options and minimize substitution losses.
  • Verify ticket details before purchase and ensure purchased inventory is correctly associated with the appropriate customer order.
  • Maintain accurate documentation of purchases, replacement costs, order outcomes, and other required information.
  • Partner with the Manager and cross-functional Operations teams to resolve complex or high-risk orders and escalate purchases requiring exceptions or additional approval.
  • Identify and escalate recurring inventory, seller, marketplace, or fulfillment issues that may require broader action.

REQUIREMENTS
  • Experience in the live-event ticketing industry.
  • Familiarity with primary and secondary ticket marketplaces such as Ticketmaster, AXS, SeatGeek, StubHub, Vivid Seats, or similar platforms.
  • Strong understanding of venue seating, including sections, rows, seat locations, ticket attributes, and different seating configurations.
  • Ability to evaluate ticket inventory and determine comparable seating and appropriate upgrades.
  • Understanding of ticket pricing and how inventory values can change as an event approaches.
  • Ability to make quick, financially responsible decisions in a rapidly changing marketplace.
  • Strong attention to detail, particularly when reviewing seating locations, ticket quantities, restrictions, delivery methods, and pricing.
  • Ability to manage multiple time-sensitive orders and prioritize work effectively.
  • Comfortable working in a high-volume, fast-paced environment where decisions can have immediate customer and financial impacts.
  • Strong problem-solving, communication, and organizational skills.
  • Ability to recognize situations requiring escalation and communicate them quickly to management.
  • Willingness to take ownership of issues and work collaboratively across teams to reach resolution.
  • Ability and willingness to work on-site at Victory Live's Buckhead office in Atlanta, Georgia.

PREFERRED QUALIFICATIONS
  • Prior experience purchasing ticket inventory preferred, including experience with a ticket broker, marketplace, reseller, sports or entertainment organization, or similar ticketing business.
WHAT SUCCESS LOOKS LIKE
Success in this role means resolving substitution orders quickly, purchasing appropriate replacement inventory, preventing avoidable cancellations, and controlling replacement costs while protecting the customer experience.

  • Make accurate and timely purchasing decisions.
  • Successfully fulfill a high percentage of assigned substitution orders.
  • Victory Live | Substitution Purchasing Specialist | 3
  • Minimize unnecessary replacement costs and substitution losses.
  • Consistently follow substitution and purchasing guidelines.
  • Recognize and escalate high-risk or high-cost situations appropriately.
  • Maintain strong accuracy when purchasing and documenting replacement inventory.
  • Proactively manage orders instead of waiting until fulfillment issues become urgent.
  • Take ownership of assigned orders through successful resolution.

Victory Live is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, Veteran status, or another other characteristic protected by state, local or federal law.