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Live In Digital Navigator Jobs in California (NOW HIRING)

West PACE

PACE Care Navigator

San Marcos, CA · On-site

$20 - $26.50/hr

... to enable seniors to live in their communities as independently as possible by providing ... As an integral member of the Retention Committee, the Care Navigator also provides direct ...

West PACE

PACE Care Navigator

San Marcos, CA · On-site

$60 - $80/hr

... to enable seniors to live in their communities as independently as possible by providing ... As an integral member of the Retention Committee, the Care Navigator also provides direct ...

National Health Foundation

Housing Navigator

Ventura, CA · On-site

$21.50/hr

All positions require candidates to successfully pass a background check, LIVE scan and TB Test Do ... Collaborate with our guests in determining personal goals and plans to achieve those goals through ...

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Live In Digital Navigator information

What is a live in digital navigator?

Live In Digital Navigators are professionals who reside within a community or organization to provide ongoing support and guidance on using digital technologies. Their primary role is to help individuals access, understand, and effectively use digital tools, such as computers, smartphones, and the internet. They assist with tasks like setting up devices, troubleshooting issues, and teaching digital literacy skills. By living on-site, they offer personalized, hands-on support to bridge the digital divide and promote digital inclusion. This role is especially valuable in underserved communities or environments where digital access and skills are limited.

What are some common challenges faced by live in digital navigators and how can they be managed?

Live In Digital Navigators often encounter challenges such as adapting to rapidly changing technology, supporting clients with varying levels of digital literacy, and maintaining clear boundaries while living on-site. To manage these, it's important to stay updated on digital tools through ongoing training, practice patience and empathy when assisting clients, and set clear expectations regarding work hours and personal time. Strong communication skills and self-care practices also help ensure both client satisfaction and personal well-being in this unique residential role.

What are the key skills and qualifications needed to thrive as a live in digital navigator, and why are they important?

To thrive as a Live In Digital Navigator, you need strong digital literacy, troubleshooting abilities, and a solid understanding of common hardware and software platforms, often supported by relevant IT certifications or experience. Familiarity with digital tools such as remote desktop software, communication platforms, and cybersecurity basics is typically required. Excellent interpersonal skills, patience, and the ability to communicate complex concepts in simple terms help you effectively support and empower clients. These skills are crucial for ensuring clients can confidently navigate technology, improving their access to information and essential services.

What is the difference between Live In Digital Navigator vs Digital Support Specialist?

AspectLive In Digital NavigatorDigital Support Specialist
CredentialsRelevant certifications, digital literacy skillsTechnical certifications, customer support training
Work EnvironmentOn-site, often in community or healthcare settingsOffice or remote, tech support environments
Employer & IndustryNonprofits, healthcare, community organizationsIT companies, tech support firms
Search & ComparisonOften compared for community outreach rolesCompared for technical support roles

The main difference is that Live In Digital Navigators typically work directly with community members to improve digital literacy in on-site settings, while Digital Support Specialists focus on providing technical assistance in more formal, often remote, environments. Both roles require digital skills but serve different contexts and audiences.

What are the most commonly searched types of Digital Navigator jobs in California?

The most popular types of Digital Navigator jobs in California are:

What are popular job titles related to Live In Digital Navigator jobs in California?

For Live In Digital Navigator jobs in California, the most frequently searched job titles are:

What job categories do people searching Live In Digital Navigator jobs in California look for?

The top searched job categories for Live In Digital Navigator jobs in California are:

What cities in California are hiring for Live In Digital Navigator jobs?

Cities in California with the most Live In Digital Navigator job openings:

Live In Digital Navigator jobs near you
Infographic showing various Live In Digital Navigator job openings in California as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution.

Digital Navigator

Action for Boston Community Development

Boulevard, CA • On-site

$24.69/hr

Full-time

Medical, Retirement

Posted 6 days ago

Job description

Digital Navigator
Department: Education, Training, and Youth Services
Employment Type: Permanent - Full Time
Location: Roxbury - Malcolm X Boulevard
Compensation: $24.69 / hour
Description
The MassHire Career Centers connect qualified job seekers with employers, providing the tools and resources needed to start a career, increase skills or find a new job. The Digital Navigator provides assistance to clients who need information and/or access to affordable internet service, affordable internet-capable devices, and/or coaching in introductory digital skills to become effective internet users. If you are passionate about community development, possess the required skills, we invite you to apply.
Key Responsibilities
  • Receive, return, or initiate contact with clients in need of information regarding affordable internet and other digital services.
  • Discuss with each client their internet access or need for internet access, technology experiences, and other digital devices.
  • Assess clients' access to technology, customer digital skill level pertaining to what the customer needs to accomplish their connectivity needs and internet use priorities.
  • Advise clients about free or affordable internet service options for which they may qualify, assist customers in their efforts to apply for affordable internet service, and support their efforts to secure service.
  • Advise clients about sources of affordable computers or other internet for which they may qualify, and support their efforts to acquire appropriate devices, and where they can obtain assistance for computer/device repair.
  • Coach clients, as necessary and appropriate, in the use of internet services to meet their internet use priorities. This may include referral to sources of additional digital literacy skill training.
  • Track each interaction including clients' progress in meeting their stated objectives keeping accurate and timely records, and report outcomes as required.
  • Assist in the delivery of the MassHire Career Center Google Certificate Program.
  • Perform other related duties as assigned from time to time.

Skills, Knowledge and Expertise
  • A Minimum of High School Diploma, or equivalent and up to 12 months of experience required.
  • Experience working in a career center, call center, retail environment, or other related field is preferred, but not required.
  • Ability to provide excellent customer service, establish appropriate boundaries with customers, and to demonstrate innovation and flexibility.
  • Demonstrated ability to work sensitively with people from diverse backgrounds and manage high stress situations while demonstrating sound decision making.
  • Bilingual skills are preferred, but not required.

Why Work Here
  • Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
  • Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
  • Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
  • Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
  • A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.
  • Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.

Apply