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Live In Customer Success Jobs in Florida (NOW HIRING)

Carrier

Customer Success Manager

FL · On-site +1

$96K - $192K/yr

Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live ... Own Customer Success & Satisfaction for identified accounts * Responsible for delivering customer ...

Influur

Customer Success Manager

Miami, FL · On-site

An autonomous agent that goes from "I need this campaign to break" to "50 influencers live next ... We're backed by the biggest names in entertainment like Sofia Vergara, and Tier 1 VCs like Point72 ...

Influur

Customer Success Manager

Miami, FL · On-site

An autonomous agent that goes from "I need this campaign to break" to "50 influencers live next ... We're backed by the biggest names in entertainment like Sofia Vergara, and Tier 1 VCs like Point72 ...

Genesys

Sr, Manager Customer Success

Pensacola, FL · On-site

Help build, support and operate technology used by more than 8,000 organizations in over 100 ... You will define and scale customer success strategy, influence cross functional execution, and ...

Influur

Customer Success Manager

Miami, FL · On-site

An autonomous agent that goes from "I need this campaign to break" to "50 influencers live next ... We're backed by the biggest names in entertainment like Sofia Vergara, and Tier 1 VCs like Point72 ...

Influur

Customer Success Manager

Miami, FL · On-site

An autonomous agent that goes from "I need this campaign to break" to "50 influencers live next ... We're backed by the biggest names in entertainment like Sofia Vergara, and Tier 1 VCs like Point72 ...

HelloGov AI

Customer Success Specialist

Miami, FL · On-site

$50K/yr

Located in the heart of Brickell, our vision is to make the customer experience seamless through ... Success here means keeping customers on track, resolving concerns quickly, and providing a positive ...

HelloGov AI

Customer Success Specialist

Miami, FL

$50K/yr

Located in the heart of Brickell, our vision is to make the customer experience seamless through ... Success here means keeping customers on track, resolving concerns quickly, and providing a positive ...

HelloGov AI

Customer Success Specialist

Miami, FL

$50K/yr

Located in the heart of Brickell, our vision is to make the customer experience seamless through ... Success here means keeping customers on track, resolving concerns quickly, and providing a positive ...

HelloGov AI

Customer Success Specialist

Miami, FL · On-site

$50K/yr

Located in the heart of Brickell, our vision is to make the customer experience seamless through ... Success here means keeping customers on track, resolving concerns quickly, and providing a positive ...

Mac Papers

Customer Success Associate

Jacksonville, FL · On-site

The Customer Success Associate role at Mac Papers and Packaging, a member of the Customer Success ... Process quotes, orders, returns, and credits accurately and efficiently in the ERP system * Monitor ...

Unusual Machines

Customer Success Specialist

Orlando, FL · On-site

Customer Success Specialist Orlando, Florida Unusual Machines is a U.S.-based drone and drone parts ... Our brands - Rotor Riot and Fat Shark - are two of the most respected names in FPV and have helped ...

KnowBe4

Customer Success Intern

Clearwater, FL · Hybrid

This position will require the intern to work in our Clearwater, FL office 3 days a week (Monday ... Shadow live CSM customer console demos and onboarding engagements * Observe at least 3 console ...

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Customer Success Manager

Carrier

FL • On-site, Remote

$96K - $192K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Carrier rating

7.2

Company rating: 7.2 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

323rd of 491 rated machine equipment manufacturers

Job description

About Carrier
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.
About This Role
Opportunity to take an elevated position to manage enterprise customer relationships. Take a leadership role to deliver value streams using AI & IOT usecases. Deliver outcome based services like reduction of energy and maintenance spend, improve comfort and drive digital adoption towards facility maintenance.
Job Description
  • Own Customer Success & Satisfaction for identified accounts
  • Responsible for delivering customer success KPIs and program outcomes
  • Increase adaptation & usage of IOT Platform (Abound PI) & associated digital tools at
  • customer's place
  • Responsible for delivering planned revenue & upsell in the identified accounts
  • Responsible to conduct weekly/biweekly status update meeting with customers
  • Responsible to conduct Quarterly Business Review and drive the actions of QBR to closure
  • Take up status reporting and generate the program level status for executive reviews
  • Responsible to successful execution and closure to Pilot Programs
  • Create overall program communication plan, matrix, standards, etc. and ensure necessary communications to program stakeholders at customer organization
  • Identify and evaluate risk, developing risk and issue mitigation measures as well as identify change requests to a program from time to time
  • Conduct Pilot Programs
  • Support Sales Activities as and when required

Required Qualifications
  • Bachelor's degree
  • 5+ years of experience in Customer Engagement & Success
  • 3+ years of Connected Buildings domain experience and IOT enabled digital products
  • Able to travel at least 30% of the time (domestic)

Preferred Qualifications
  • Graduate Degree
  • Experience working with various Building Automation Systems
  • Operational & technical expertise of core system HVAC assets/ BMS control systems/AHUs/RTUs/Chillers/ Pumps, Energy Management etc.
  • Proven ability to manage cross-functional teams without formal authority through influence and relationships
  • Self-driven and willing to learn and talk technology (data science, AI, IoT and analytics)
  • Ability to understand multi-faceted problems and work out a solution work with the larger delivery team
  • Interpersonal skills for managing in a team framework
  • Project management skills
  • Strong Analytics Skills
  • Superior presentation, written, and verbal communication skills
  • Leadership skills to manage across functional teams

Pay Range
The annual salary for this position is between $96,000.00 - $192,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.
Other Compensation
This position is entitled to short-term cash incentives, subject to plan requirements.
Benefits
Employees are eligible for benefits, including:
  • Health Care Benefits: Medical, Dental, Vision; Wellness incentives
  • Retirement Benefits
  • Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
  • Disability: Short-term and long-term disability
  • Life Insurance and Accidental Death and Dismemberment
  • Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
  • Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier CorporateThe specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.
Carrier EEO Statement and Accommodations Process
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.
Application Deadline
Applications will be accepted for at least 3 days from Job Posting Date: 20 July 2026
Job Applicant's Privacy Notice
Please click on the link to review the Job Applicant Privacy Notice.
Use of AI
Technology-enabled tools may support parts of the recruitment process, with oversight by people.

What Carrier employees say

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Hours and flexibility

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About Carrier

Sourced by ZipRecruiter

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

Industry

Construction materials wholesalers

Company size

10,000+ Employees

Headquarters location

Palm Beach Gardens, FL, US

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