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Live Chat Jobs in Rochester, NY (NOW HIRING)

Ralph Honda

Service BDC Coordinator

Rochester, NY

$37K - $45K/yr

Answer live chats and coordinate service appointments with customers over website chat and via text messaging * Enter all appointment information accurately into the scheduling system * Assist ...

Ralph Honda

Service BDC Coordinator

Rochester, NY · On-site

$37K - $45K/yr

Answer live chats and coordinate service appointments with customers over website chat and via text messaging Enter all appointment information accurately into the scheduling system Assist customers ...

Cargill

Dairy Focus Consultant (Open to remote)

Batavia, NY · On-site +1

$63K - $76K/yr

... live well. This position is in our specialized portfolio enterprise where we serve diverse ... Equal Opportunity Employer, including Disability/Vet To apply using chat/text, please click Apply ...

Paychex

Client Service Representative

Henrietta, NY · On-site

$20 - $22/hr

Delivers quality service to Paychex clients via phone, email, chat, and other avenues * Follows up ... Live the Paychex Values * Act with uncompromising integrity. * Provide outstanding service and ...

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Showing results 41-60

All JobsLive Chat JobsLive Chat Jobs in Rochester, NY

Live Chat information

See Rochester, NY salary details

$23.2K

$58.7K

$85.4K

How much do live chat jobs pay per year?

As of Sep 14, 2026, the average yearly pay for live chat in Rochester, NY is $58,733.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,600.00 and $84,900.00 per year, depending on experience, location, and employer.

What is a live chat agent?

A Live Chat agent is a customer service professional who communicates with customers in real time through an online chat platform. Their main role is to assist customers by answering questions, resolving issues, and providing information about products or services. Live Chat agents help companies offer quick and convenient support, improving the overall customer experience. They require strong communication skills, problem-solving abilities, and proficiency with computer systems.

What are the key skills and qualifications needed to thrive as a live chat agent, and why are they important?

To thrive as a Live Chat Agent, you need strong written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and basic troubleshooting tools is often required. Exceptional interpersonal skills, patience, and the ability to multitask effectively make someone stand out in this position. These skills ensure prompt, clear, and helpful support to customers, enhancing satisfaction and maintaining company reputation.

What are the typical challenges faced by live chat agents, and how can they effectively manage high volumes of customer inquiries?

Live Chat agents often encounter the challenge of handling multiple customer conversations simultaneously, especially during peak hours. To manage this effectively, agents need strong multitasking skills, a good grasp of company policies, and the ability to prioritize urgent issues. Utilizing canned responses, maintaining clear and concise communication, and staying calm under pressure are essential strategies. Regular training and support from supervisors also help agents improve efficiency and deliver excellent customer service.

What are live chat jobs?

Live chat jobs focus on customer service and support. In this role, you assist people with technical issues, provide remote guidance and instructions, and work online from home or a call center to answer questions in a virtual environment. Many live chat jobs focus on following a flowchart of instructions to help identify and resolve known issues. If that fails, you usually contact a manager to get information on the best way to resolve a problem. Many live chat jobs also include verifying customer information, processing payments and refunds, and keeping track of reported issues. Some companies offer live chat 24/7, so you may be asked to work nights, weekends, or holidays as needed.

What is the difference between Live Chat vs Customer Service Representative?

AspectLive ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; training on chat softwareHigh school diploma; customer service training often preferred
Work EnvironmentRemote or office-based; digital communicationOffice or call center; phone and in-person interactions
Industry UsageOnline retail, tech support, service industriesRetail, telecom, banking, hospitality
Communication ModeText-based chat in real-timePhone, in-person, or email

Live Chat roles focus on digital, real-time text communication via online platforms, often requiring quick typing skills and familiarity with chat software. Customer Service Representatives handle a broader range of communication channels, including phone and in-person interactions, and may require more extensive customer service training. Both roles are essential in customer support but differ mainly in communication methods and work environment.

More about Live Chat jobs

What are the most commonly searched types of Live Chat jobs in Rochester, NY?

The most popular types of Live Chat jobs in Rochester, NY are:

What are popular job titles related to Live Chat jobs in Rochester, NY?

For Live Chat jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Live Chat jobs in Rochester, NY look for?

The top searched job categories for Live Chat jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Live Chat jobs?

Cities near Rochester, NY with the most Live Chat job openings:

Live Chat jobs near you
Infographic showing various Live Chat job openings in Rochester, NY as of September 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $58,733 per year, or $28.2 per hour.

Travel Radiology RN - $2,892 per week

Rochester, NY • On-site

Host Healthcare
Hospitals • 201 - 500 employees
Learn more about Host Healthcareexternal

$2.8K/wk

Other

Medical, Dental, Vision, Life, Retirement

Re-posted yesterday

Job description

Host Healthcare is seeking a travel nurse RN Radiology for a travel nursing job in Rochester, New York.

Job Description & Requirements
  • Specialty: Radiology
  • Discipline: RN
  • Start Date: 09/14/2026
  • Duration: 17 weeks
  • 40 hours per week
  • Shift: 8 hours, days, evenings, nights
  • Employment Type: Travel

Looking for a great Travel Radiology Nursing Job in Rochester, New York? Host Healthcare posted this Travel Nursing Job that offers 40 hours a week for 17 weeks in Rochester, New York.

Vivian Health provides transparent Travel Radiology Salary information and unbiased reviews from leading Travel Nurse Agencies across the United States, so you can compare travel opportunities matching your desired criteria.

With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single Reusable Profile to find your ideal job faster and easier than ever.

The details for this Travel Radiology Nursing Job are:

  • Specialty: Radiology
  • Job Location: Rochester, New York
  • Travel Nurse Salary: $2,892/week
  • Start Date: ASAP
  • Assignment Length: 17 weeks
  • Total Hours Per Week: 40 weekly
  • Shift Breakdown: 5x8 hrs
  • Shift: 8 hours, days, evenings, nights

Host Healthcare Job ID #a1fVX000003rAVlYAM. Pay package is based on 8 hour shifts and 40.0 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: RN - Radiology

About Host Healthcare

At Host Healthcare, we provide a truly comfortable experience as you explore your travel nursing, therapy, or allied career. We make your travel healthcare journey easy by taking care of all the details, so you don’t have to.

We are on a mission to help others live better and we do this by helping the healers of the world be as comfortable as possible. With access to tens of thousands of travel nursing, therapy, and allied jobs in all 50 states, our responsive and friendly recruiters find your dream position based on what’s important to you.

During your assignment, get access to premium benefits, including Day 1 medical that continues up to 30 days between assignments, 401K matching, travel reimbursements, dedicated housing support, and more. We also offer 24/7 support from our team and access to our on-staff clinicians so you can feel comfortable and confident throughout your entire assignment.

Travel comfortably with Host Healthcare.

Why Vivian Health?

Be sure to apply via Vivian Health to increase your chances of landing your perfect job. Just complete your Vivian Health profileonce, and get access to thousands of opportunities across the country. Then keep up to date with your job application process and conversations with our easy to use app.

Benefits
  • Referral bonus
  • School loan reimbursement
  • Vision benefits
  • Wellness and fitness programs
  • Company provided housing options
  • License and certification reimbursement
  • Life insurance
  • Medical benefits
  • Mileage reimbursement
  • Pet insurance
  • Discount program
  • Employee assistance programs
  • Guaranteed Hours
  • Health savings account
  • Holiday Pay
  • 401k retirement plan
  • Continuing Education
  • Dental benefits
Host Healthcare logo

About Host Healthcare

Sourced by ZipRecruiter

At Host Healthcare, we provide a truly comfortable experience as you explore your travel nursing, therapy, or allied career. We make your travel healthcare journey easy by taking care of all the details, so you don't have to. We are on a mission to help others live better and we do this by helping the healers of the world be as comfortable as possible. With access to tens of thousands of travel nursing, therapy, and allied jobs in all 50 states, our responsive and friendly recruiters find your dream position based on what's important to you. During your assignment, get access to premium benefits, including Day 1 medical that continues up to 30 days between assignments, 401K matching, travel reimbursements, dedicated housing support, and more. We also offer 24/7 support from our team and access to our on-staff clinicians so you can feel comfortable and confident throughout your entire assignment.

Industry

Hospitals

Company size

201 - 500 Employees

Headquarters location

San Diego, CA, US

Year founded

2012

View All Host Healthcare Jobs

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