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Live Chat Jobs in Oregon (NOW HIRING)

Implement and manage intelligent IVR, Chatbot, live Chat, VOIP telephony, ACD/CTI, CRM, KM, and associated tools. * Evaluate emerging contact center technologies and present findings to stakeholders

Implement and manage intelligent IVR, Chatbot, live Chat, VOIP telephony, ACD/CTI, CRM, KM, and associated tools. * Evaluate emerging contact center technologies and present findings to stakeholders

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product

Sales Associate, Jewelry

Portland, OR ยท On-site

$19 - $21/hr

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product

Sales Associate, Jewelry

Portland, OR ยท On-site

$19 - $21/hr

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product

Engaging with customers via phone calls, e-mail, live chat, and social media * Advocate for the end consumer to ensure we are creating the best customer experience * Use creative problem-solving to ...

Customer Experience Representative

Oregon City, OR ยท On-site

$17 - $23.25/hr

Serve as a primary point of contact for customers across phone, email, live chat, SMS, social media direct messages, web forms, and other supported channels. * Own customer inquiries from initial ...

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Live Chat information

See Oregon salary details

$24.8K

$62.9K

$91.5K

How much do live chat jobs pay per year?

As of Aug 8, 2026, the average yearly pay for live chat in Oregon is $62,908.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,900.00 and $90,900.00 per year, depending on experience, location, and employer.

How do you become a live chat agent?

To become a live chat agent, candidates typically need strong communication skills, basic computer proficiency, and familiarity with customer service software or live chat platforms. Many employers require a high school diploma or equivalent, and some prefer previous customer service experience or relevant certifications. Training is often provided by the employer to familiarize new agents with company tools and policies.

What is the difference between Live Chat vs Customer Service Representative?

AspectLive ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; training on chat softwareHigh school diploma; customer service training often preferred
Work EnvironmentRemote or office-based; digital communicationOffice or call center; phone and in-person interactions
Industry UsageOnline retail, tech support, service industriesRetail, telecom, banking, hospitality
Communication ModeText-based chat in real-timePhone, in-person, or email

Live Chat roles focus on digital, real-time text communication via online platforms, often requiring quick typing skills and familiarity with chat software. Customer Service Representatives handle a broader range of communication channels, including phone and in-person interactions, and may require more extensive customer service training. Both roles are essential in customer support but differ mainly in communication methods and work environment.

What are live chat jobs?

Live chat jobs focus on customer service and support. In this role, you assist people with technical issues, provide remote guidance and instructions, and work online from home or a call center to answer questions in a virtual environment. Many live chat jobs focus on following a flowchart of instructions to help identify and resolve known issues. If that fails, you usually contact a manager to get information on the best way to resolve a problem. Many live chat jobs also include verifying customer information, processing payments and refunds, and keeping track of reported issues. Some companies offer live chat 24/7, so you may be asked to work nights, weekends, or holidays as needed.

What are the key skills and qualifications needed to thrive as a live chat agent, and why are they important?

To thrive as a Live Chat Agent, you need strong written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and basic troubleshooting tools is often required. Exceptional interpersonal skills, patience, and the ability to multitask effectively make someone stand out in this position. These skills ensure prompt, clear, and helpful support to customers, enhancing satisfaction and maintaining company reputation.

What is a live chat agent?

A Live Chat agent is a customer service professional who communicates with customers in real time through an online chat platform. Their main role is to assist customers by answering questions, resolving issues, and providing information about products or services. Live Chat agents help companies offer quick and convenient support, improving the overall customer experience. They require strong communication skills, problem-solving abilities, and proficiency with computer systems.

What are the typical challenges faced by live chat agents, and how can they effectively manage high volumes of customer inquiries?

Live Chat agents often encounter the challenge of handling multiple customer conversations simultaneously, especially during peak hours. To manage this effectively, agents need strong multitasking skills, a good grasp of company policies, and the ability to prioritize urgent issues. Utilizing canned responses, maintaining clear and concise communication, and staying calm under pressure are essential strategies. Regular training and support from supervisors also help agents improve efficiency and deliver excellent customer service.
What are the most commonly searched types of Live Chat jobs in Oregon? The most popular types of Live Chat jobs in Oregon are:
What are popular job titles related to Live Chat jobs in Oregon? For Live Chat jobs in Oregon, the most frequently searched job titles are:
What cities in Oregon are hiring for Live Chat jobs? Cities in Oregon with the most Live Chat job openings:
Infographic showing various Live Chat job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 59% Full Time, 38% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $62,908 per year, or $30.2 per hour.

$90/hr

Part-time

Re-posted yesterday


Job description

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission to get therapy into the hands of everyone!

We're looking for a part-time, bilingual contract Therapist (Independent Contract Provider) who is passionate about reaching individuals who need mental healthcare but lack easy access to it. This role is perfect for those seeking the opportunity to work with a diverse client base while enjoying the flexibility and rewards of private practice-without the hassle of administrative work. Let Talkspace handle the insurance billing, marketing, and administrative costs, so you can create your own schedule and focus fully on providing impactful care!ย 

We are currently hiring licensed providers in all states within the United States except FL, MA, MI, TX, VT. Providers licensed in NC will be required to provide at least 10 hours of availability during evenings or weekends. No minimum hour requirement applies to providers in all other states.

What you'll do:

  • Treat clients remotely in your state(s) of licensure on the secure (HIPAA compliant) Talkspace platform
  • Conduct client sessions using video, audio, and live messaging services
  • Respond to asynchronous client messages each week, in a timely manner
  • Complete your required clinical documentation after each client session
  • Provide therapy services in English and one or more additional languages

About you

  • Current license to practice independently without supervision in your state(s) of licensure
    • Note: Associate licensed providers who require supervision are not eligible for this role
  • Individual professional malpractice liability insurance policy
  • Individual NPI number
  • Comfortable learning new online tools and technologyย 
  • Reliable internet connection and video-capable device

Perks

  • Clients Ready for You: Talkspace provides new client referrals
  • Flexible Schedule: Set your own schedule with no minimum requirement for your weekly hours or caseload size
  • No Membership Fees: No provider fees
  • Accept Insurance Without Hassle: Talkspace will take care of all aspects of client insurance including credentialing, billing, and claims
  • Everything in One Place: Sessions, clinical documentation, resources, and compensation tracking on one platform
  • Fully Paid Training: Master the Talkspace platform before your first session
  • Clinical Support: Provider Support and IT teams available for any technical or platform related questions
  • Free CEUs: NBCC and ASWB accredited continuing education credits via Talkspace-provided Learning Communities
  • Health Perks: Access Stride Health to support your health and financial well-being

Compensation

  • Compensation for sessions is determined by the state in which your client resides. Rates for shorter live sessions (30- and 45-minute) are prorated.
    • CA: $90 per hour for live chat, audio, or video sessions (this rate is prorated for 45 and 30 minute sessions)
    • DC, MA, MD, NY, VA, WA: $78 per hour for live chat, audio, or video sessions (this rate is prorated for 45 and 30 minute sessions)
    • All other states: $70 per hour for live chat, audio, or video sessions (this rate is prorated for 45 and 30 minute sessions)
  • Additional compensation for asynchronous messaging
  • Earn a new client engagement bonus, varying by plan type

Please note: If you treat clients in multiple states, different rates will apply accordingly. Rates could be subject to change and may vary over time based on the market and shifts in demand.

Why Talkspace

Talkspace is a leading virtual behavioral healthcare provider committed to helping people lead healthier, happier lives through access to high-quality mental healthcare. At Talkspace, we believe that mental healthcare is core to overall health and should be available to everyone.ย 

Talkspace pioneered the ability to text with a licensed therapist from anywhere and now offers a comprehensive suite of mental health services, including therapy for individuals, teens, and couples, as well as psychiatric treatment and medication management (18+). With Talkspace's core therapy offerings, members are matched with one of thousands of licensed therapists within days and can engage in live video, audio, or chat sessions, and/or unlimited asynchronous text messaging sessions.ย 

All care offered at Talkspace is delivered through an easy-to-use, fully-encrypted web and mobile platform that meets HIPAA, federal, and state regulatory requirements. More than 151 million Americans have access to Talkspace through their health insurance plans, employee assistance programs, our partnerships with leading healthcare companies, or as a free benefit through their employer, school, or government agency.

EQUAL OPPORTUNITY EMPLOYER

Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don't meet every qualification or if your path has been nontraditional - such as not completing a formal degree program, taking a career break, or having a prior criminal record - if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.

Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

How do we define Diversity, Equity, Inclusion, and Belonging at Talkspace?ย 

Diversity

Diversity encompasses the unique attributes of our employees as individuals. We value and embrace the richness arising from their varied backgrounds, perspectives, and experiences, which include, but are not limited to, age, ability, ethnicity, gender, race, and cultural background.

Equity

Equity refers to a fair and impartial workplace, aiming to ensure equal growth and advancement opportunities for all employees. This involves amplifying underrepresented voices, addressing unconscious biases, and providing inclusive, culturally competent mental health care.

Inclusion

Inclusion signifies the practice of granting equal access to opportunities and resources for all employees, particularly those who might otherwise be excluded or marginalized. It ensures that everyone feels a sense of belonging, value, support, and respect as an individual.

Belonging

Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity, equity, and inclusion in the workplace.