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Live Chat Jobs in Remote, OR (NOW HIRING)

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All JobsLive Chat JobsLive Chat Jobs in Remote, OR

Live Chat information

See Remote, OR salary details

$23.5K

$59.4K

$86.4K

How much do live chat jobs pay per year?

As of Aug 8, 2026, the average yearly pay for live chat in Remote, OR is $59,441.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,000.00 and $85,900.00 per year, depending on experience, location, and employer.

How do you become a live chat agent?

To become a live chat agent, candidates typically need strong communication skills, basic computer proficiency, and familiarity with customer service software or live chat platforms. Many employers require a high school diploma or equivalent, and some prefer previous customer service experience or relevant certifications. Training is often provided by the employer to familiarize new agents with company tools and policies.

What is the difference between Live Chat vs Customer Service Representative?

AspectLive ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; training on chat softwareHigh school diploma; customer service training often preferred
Work EnvironmentRemote or office-based; digital communicationOffice or call center; phone and in-person interactions
Industry UsageOnline retail, tech support, service industriesRetail, telecom, banking, hospitality
Communication ModeText-based chat in real-timePhone, in-person, or email

Live Chat roles focus on digital, real-time text communication via online platforms, often requiring quick typing skills and familiarity with chat software. Customer Service Representatives handle a broader range of communication channels, including phone and in-person interactions, and may require more extensive customer service training. Both roles are essential in customer support but differ mainly in communication methods and work environment.

What are live chat jobs?

Live chat jobs focus on customer service and support. In this role, you assist people with technical issues, provide remote guidance and instructions, and work online from home or a call center to answer questions in a virtual environment. Many live chat jobs focus on following a flowchart of instructions to help identify and resolve known issues. If that fails, you usually contact a manager to get information on the best way to resolve a problem. Many live chat jobs also include verifying customer information, processing payments and refunds, and keeping track of reported issues. Some companies offer live chat 24/7, so you may be asked to work nights, weekends, or holidays as needed.

What are the key skills and qualifications needed to thrive as a live chat agent, and why are they important?

To thrive as a Live Chat Agent, you need strong written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and basic troubleshooting tools is often required. Exceptional interpersonal skills, patience, and the ability to multitask effectively make someone stand out in this position. These skills ensure prompt, clear, and helpful support to customers, enhancing satisfaction and maintaining company reputation.

What is a live chat agent?

A Live Chat agent is a customer service professional who communicates with customers in real time through an online chat platform. Their main role is to assist customers by answering questions, resolving issues, and providing information about products or services. Live Chat agents help companies offer quick and convenient support, improving the overall customer experience. They require strong communication skills, problem-solving abilities, and proficiency with computer systems.

What are the typical challenges faced by live chat agents, and how can they effectively manage high volumes of customer inquiries?

Live Chat agents often encounter the challenge of handling multiple customer conversations simultaneously, especially during peak hours. To manage this effectively, agents need strong multitasking skills, a good grasp of company policies, and the ability to prioritize urgent issues. Utilizing canned responses, maintaining clear and concise communication, and staying calm under pressure are essential strategies. Regular training and support from supervisors also help agents improve efficiency and deliver excellent customer service.
More about Live Chat jobs
What are the most commonly searched types of Live Chat jobs in Remote, OR? The most popular types of Live Chat jobs in Remote, OR are:
What are popular job titles related to Live Chat jobs in Remote, OR? For Live Chat jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Live Chat jobs in Remote, OR look for? The top searched job categories for Live Chat jobs in Remote, OR are:
What cities near Remote, OR are hiring for Live Chat jobs? Cities near Remote, OR with the most Live Chat job openings:
Live Chat jobs near you
Infographic showing various Live Chat job openings in Remote, OR as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $59,441 per year, or $28.6 per hour.

Account Executive (North America - Remote Only)

Hospitable

OR • On-site, Remote

$272K/yr

Full-time

Medical, Retirement

Posted 11 days ago

Job description

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience.
We are bold, like risks, and take on big challenges together. We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their work, life, culture, and experiences. We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: https://hsptb.com/hndbk
Our customers love the product, provide valuable feedback, and trust us to rapidly help with their problems. Feel free to check out one of our public Town Halls for yourself: https://hsptb.com/twnhll
Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not countries.
What you will be working on?
  • Helping our inbound leads, both warm and cold, understand if our solution is the best fit for their business via Google Meet, email, live chat, and over the phone
  • Perform active outreach to cold prospects you have sourced yourself
  • Provide product demos, webinars and onboarding sessions via Google Meet
  • Become a client-facing product expert for a software that is constantly innovating and evolving
  • Manage a pipeline from first touch to close using HubSpot
  • Creating and testing new email templates and sequences in HubSpot to engage leads and deliver value, on your own and in collaboration with the team
  • Smashing through quarterly sales targets in a high-volume environment
  • Knowing that Allison's favorite fruit is Papaya
  • Understanding short-term rental hosts' needs and reporting that feedback to the team
  • Want to try something new? Let's talk about it and make it happen
  • Provide feedback on our process to enable us to grow further

What does the schedule look like?
For this position, we are mostly aiming for the North American time zones (PT/ET). This role will be reporting Monday through Friday.
Requirements
  • Caring about the impact your work has on your team and the company.
  • 2-4 years of hands-on experience in B2B and B2C SaaS sales.
  • Attention to detail and eagerness for constant improvement.
  • Very special kudos if you are an Airbnb host or have been working with a short-term rental business.

If you're hesitant to apply for this position because you don't meet this list of qualifications, don't worry! We want to hear from you when:
  • You have experience in a solution-based sales environment
  • You have the focus to thrive in high-volume sales
  • You have experience doing full cycle cold outbound sales
  • You're not afraid to suggest and try something new
  • You value constructive criticism and actively seek opportunities for self-improvement
  • A script? You work better without one
  • Are you ok telling a potential deal that we aren't the best fit?
  • You're ready to try and turn that cold lead into a warm one
  • You can succeed in a flat organizational structure, where the initiative relies a lot on you
  • Native or Bilingual Proficiency in English, both written and spoken
  • Experience with the following is a plus +: Hubspot, Intercom, Airbnb, STR, Vacation Rentals, Startups
  • Everything else is a lovely bonus that we're excited to hear about!

Benefits
The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work.
  • A supportive, radically transparent, and caring team environment, where you are trusted, not managed-and a culture that is focused on results and output.
  • The total budget for this role is within USD $69,262 - $87,000 depending on the cost of living in your location. We can hire talent internationally as contractors-or employees if you are based in the United States, the European Union, or Australia, taking into account payroll taxes to determine your gross compensation. For US employees, the compensation could be between USD $58,872.87 - USD $73,950.00.
  • On top of the base compensation, there is a quarterly commission structure of 100% of the new business MRR brought in for any given quarter provided that you meet the quarterly target of closed deals-with the possibility of earning USD $40,000-$60,000+ of commission per year.
  • We also offer options into the company equity through our $HOST token (RSU's), with a grant value of up to $8,700.00, to share in the long-term upside value of the company.
  • Separately, this role is eligible for up to an additional USD $272,852.00 per year in Performance Share Units (PSUs). These PSUs do not vest over time and are granted only upon the achievement of clearly defined business performance targets. The size and payout of this award are directly tied to measurable outcomes and are intended to strongly align compensation with company impact.
  • 35 days off per year, encouraged (including self-serve public holidays) and parental leave.
  • For US employees: healthcare (including EPO, PPO and HSA), 401(k).
  • Complimentary mental health and emotional support with therapists on call through Slack by Spill.
  • Earn virtual coins through our peer recognition platform and redeem them through gift cards, donations, or monetary rewards.

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