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Target Customer Service Jobs in Oregon (NOW HIRING)

Hertz

Customer Service Associate

Eugene, OR

$18/hr

The Customer Service Associate consults with customers on their car rental. Maximizing revenue ... This role provides On Target Earning potential of starting 2%; which includes monthly bonus plans.

Bi-Mart Corporation

Customer Service Manager

Sisters, OR

$21.40 - $24.05/hr

Your local Bi-Mart is looking for an outstanding individual to join the team as a Customer Service ... Prior experience at retail brands such as Target, Walgreens, Rite Aid, Fred Meyer, Safeway, and ...

Bi-Mart Corporation

Customer Service Manager

Sisters, OR · On-site

$21.40 - $24.05/hr

Your local Bi-Mart is looking for an outstanding individual to join the team as a Customer Service ... Prior experience at retail brands such as Target, Walgreens, Rite Aid, Fred Meyer, Safeway, and ...

Bi-Mart Corporation

Customer Service Manager

Sisters, OR

$21.40 - $24.05/hr

Your local Bi-Mart is looking for an outstanding individual to join the team as a Customer Service ... Prior experience at retail brands such as Target, Walgreens, Rite Aid, Fred Meyer, Safeway, and ...

Bi-Mart Corporation

Customer Service Manager

Sisters, OR · On-site

$21.40 - $24.05/hr

Your local Bi-Mart is looking for an outstanding individual to join the team as a Customer Service ... Prior experience at retail brands such as Target, Walgreens, Rite Aid, Fred Meyer, Safeway, and ...

Hertz

Customer Service Associate

Eugene, OR · On-site

$18/hr

The Customer Service Associate consults with customers on their car rental. Maximizing revenue ... This role provides On Target Earning potential of starting 2%; which includes monthly bonus plans.

Essilor

Customer Service Representative

Cave Junction, OR · On-site

$16 - $21.75/hr

... Target Optical, and leading e-commerce platforms. With a unique global network of commercial ... The Professional Solutions team works with our customers one-on-one, developing professional ...

Smarsh

OR

$70K - $75K/yr

... target customer activity metrics and SLOs * Manage assigned client contracts, invoices, billing, SLA reporting requirements * Process contract changes including add-on services, downgrades ...

Hertz

Part Time Customer Service Exit Gate

Portland, OR · On-site

$18.50/hr

As a Part Time Customer Service Exit Gate your general responsibilities include but are not limited ... This role provides On Target Earning potential of starting 2%; which includes monthly bonus plans.

Hertz

Part Time Customer Service Exit Gate

Portland, OR · On-site

$18.50/hr

As a Part Time Customer Service Exit Gate your general responsibilities include but are not limited ... This role provides On Target Earning potential of starting 2%; which includes monthly bonus plans.

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Customer Service Associate

Customer Service Associate

Hertz

Eugene, OR

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 25 days ago

Hertz rating

6.3

Company rating: 6.3 out of 10

Based on 194 frontline employees who took The Breakroom Quiz

126th of 150 rated vehicle equipment hire

Job description

The Customer Service Associate consults with customers on their car rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support.

What You’ll Get:

  • Hourly Rate is $18.00 + Commission. This role provides On Target Earning potential of starting 2%; which includes monthly bonus plans.
  • Bonus Plans: Eligible, Up to 12%
  • Bonus: Eligible, Up to 12%
  • Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
    • Up to 40% off the base rate of any standard Hertz Rental   
    • Medical, Dental & Vision plan options
    • Life Insurance: (Hertz-paid Basic Life Insurance provides coverage equal to one-times your base annual pay, at no cost to you)
    • Retirement programs, including 401(k) employer matching: Hertz will match your contributions dollar for dollar on the first 3% you contribute and 50 cents per dollar on the next 2% you contribute.
    • Paid Parental Leave & Adoption Assistance
    • Employee Assistance Program for employees & family
    • Educational Reimbursement & Discounts
    • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
    • Perks & Discounts –Theme Park Tickets, Gym Discounts & more

Responsibilities:

  • Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz’s policies and procedures.
  • Welcome each customer with a smile.
  • Proudly represent Hertz with your professional appearance, language and behavior.
  • Focus on providing a clean and safe vehicle, to every customer, every time.
  • Take ownership of each customer’s service experience by immediately owning and resolving issues.
  • Be proud of our brand and the role you play in our success.
  • Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part.
  • Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight.
  • Build brand loyalty.
  • Utilize company approved sales and service techniques when determining customer wants and needs.
  • Offer optional products to meet customer wants and needs.
  • Prepare all rental and return documents accurately and completely.
  • Qualify each customer using our company rental requirement guidelines.
  • Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
  • Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
  • Ensure that the return date and time on the rental agreement is accurate.
  • Review all charges at the time of vehicle return.
  • Prepare the Rental Agreement Folder with all required information.
  • Answer the phones to assist customers in a friendly, helpful and prompt manner.
  • Assist customers by effectively resolving all customer service issues.
  • Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.

Skills:

  • Passion for customer service and attention to detail - Goes the extra mile
  • Self-motivated to achieve and exceed targeted goals
  • Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and/or over the phone.
  • Proficiency in English
  • Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply
  • Work in a fast-paced environment with a variety of tasks.
  • Excellent organizational and time management skills
  • Demonstrate professionalism and interpersonal skills
  • Proven experience of working well within a team
  • 100% customer focus, with proven experience within a customer facing environment

Additional Requirements:

  • Work flexible shifts including weekends and holidays; and work overtime as required
  • Work outdoors during all weather conditions
  • Stand for long periods of time

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