They handle incoming digital inquiries via live chat,answer customer questions and assist with the purchasing process. * Pipeline Management: They track lead interactions, forecast sales performance ...
Quick apply
They handle incoming digital inquiries via live chat,answer customer questions and assist with the purchasing process. * Pipeline Management: They track lead interactions, forecast sales performance ...
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates ... Utilize CRM tracking system daily Qualifications * At least one previous role based in customer ...
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates ... Utilize CRM tracking system daily Qualifications * At least one previous role based in customer ...
They handle incoming digital inquiries via live chat,answer customer questions and assist with the purchasing process. * Pipeline Management: They track lead interactions, forecast sales performance ...
Quick apply
They handle incoming digital inquiries via live chat,answer customer questions and assist with the purchasing process. * Pipeline Management: They track lead interactions, forecast sales performance ...
Guest Experience Coordinator
Orlando, FL · On-site
$20.50 - $24/hr
... manage competing priorities. * The initiative to anticipate guest needs and identify opportunities to improve their experience. * Confidence communicating across telephone, live chat, text, email ...
Guest Experience Coordinator
Orlando, FL · On-site
$20.50 - $24/hr
... manage competing priorities. * The initiative to anticipate guest needs and identify opportunities to improve their experience. * Confidence communicating across telephone, live chat, text, email ...
Account Support Representative
Orlando, FL · On-site
$24/hr
Provide Customer Support on the Live Chat and answer the chat within 30 seconds * Complete CRM's on a daily basis * Research items on the No stock report and contact customer within the hour
Quick apply
Account Support Representative
Orlando, FL · On-site
$24/hr
Provide Customer Support on the Live Chat and answer the chat within 30 seconds * Complete CRM's on a daily basis * Research items on the No stock report and contact customer within the hour
Guest Experience Coordinator
Orlando, FL · On-site +1
$20.50 - $24/hr
... manage competing priorities. * The initiative to anticipate guest needs and identify opportunities to improve their experience. * Confidence communicating across telephone, live chat, text, email ...
Guest Experience Coordinator
Orlando, FL · On-site +1
$20.50 - $24/hr
... manage competing priorities. * The initiative to anticipate guest needs and identify opportunities to improve their experience. * Confidence communicating across telephone, live chat, text, email ...
Online Client Service Representative
Orlando, FL · On-site
$16 - $21/hr
The main goal is to convert online leads into sales and support existing customers across phone, email, text, live chat, CRM, social media, and third-party platforms (like GunBroker and Guns.com)
Quick apply
Online Client Service Representative
Orlando, FL · On-site
$16 - $21/hr
The main goal is to convert online leads into sales and support existing customers across phone, email, text, live chat, CRM, social media, and third-party platforms (like GunBroker and Guns.com)
Online Client Service Representative
Orlando, FL · On-site
$16 - $21/hr
The main goal is to convert online leads into sales and support existing customers across phone, email, text, live chat, CRM, social media, and third-party platforms (like GunBroker and Guns.com)
Quick apply
Online Client Service Representative
Orlando, FL · On-site
$16 - $21/hr
The main goal is to convert online leads into sales and support existing customers across phone, email, text, live chat, CRM, social media, and third-party platforms (like GunBroker and Guns.com)
Customer Service Representative
Freeport, FL · On-site
$14.50 - $19.75/hr
Manage inbound calls, emails, and live chat inquiries to address customer questions, provide information, and resolve issues. * Identify and assess customers' needs to achieve satisfaction by ...
Customer Service Representative
Freeport, FL · On-site
$14.50 - $19.75/hr
Manage inbound calls, emails, and live chat inquiries to address customer questions, provide information, and resolve issues. * Identify and assess customers' needs to achieve satisfaction by ...
Customer Service Representative
Freeport, FL · On-site
$14.50 - $19.75/hr
Manage inbound calls, emails, and live chat inquiries to address customer questions, provide information, and resolve issues. * Identify and assess customers' needs to achieve satisfaction by ...
Customer Service Representative
Freeport, FL · On-site
$14.50 - $19.75/hr
Manage inbound calls, emails, and live chat inquiries to address customer questions, provide information, and resolve issues. * Identify and assess customers' needs to achieve satisfaction by ...
Customer Service Representative
Freeport, FL · On-site
$14.50 - $19.75/hr
Manage inbound calls, emails, and live chat inquiries to address customer questions, provide information, and resolve issues. * Identify and assess customers' needs to achieve satisfaction by ...
Quick apply
Customer Service Representative
Freeport, FL · On-site
$14.50 - $19.75/hr
Manage inbound calls, emails, and live chat inquiries to address customer questions, provide information, and resolve issues. * Identify and assess customers' needs to achieve satisfaction by ...
Account Support Representative
Orlando, FL · On-site
$24/hr
Provide Customer Support on the Live Chat and answer the chat within 30 seconds * Complete CRM's on a daily basis * Research items on the No stock report and contact customer within the hour
Account Support Representative
Orlando, FL · On-site
$24/hr
Provide Customer Support on the Live Chat and answer the chat within 30 seconds * Complete CRM's on a daily basis * Research items on the No stock report and contact customer within the hour
Online Client Service Representative
Orlando, FL · On-site
$16 - $21/hr
The main goal is to convert online leads into sales and support existing customers across phone, email, text, live chat, CRM, social media, and third-party platforms (like GunBroker and Guns.com)
Quick apply
Online Client Service Representative
Orlando, FL · On-site
$16 - $21/hr
The main goal is to convert online leads into sales and support existing customers across phone, email, text, live chat, CRM, social media, and third-party platforms (like GunBroker and Guns.com)
Dispatch Specialist
Clearwater, FL · On-site
$21 - $23/hr
... and live chat. * Route service requests and inquiries to the right field team member. * Schedule appointments and coordinate service calls efficiently. * Manage a high volume of inbound ...
Quick apply
Dispatch Specialist
Clearwater, FL · On-site
$21 - $23/hr
... and live chat. * Route service requests and inquiries to the right field team member. * Schedule appointments and coordinate service calls efficiently. * Manage a high volume of inbound ...
Customer Sales Rep/BDC
Orlando, FL · On-site
Respond quickly to the internet, phone and live chat inquires using email, scripts and templates ... Utilie CRM tracking system daily. Qualifications: * At least 1+ previous role based on customer ...
Customer Sales Rep/BDC
Orlando, FL · On-site
Respond quickly to the internet, phone and live chat inquires using email, scripts and templates ... Utilie CRM tracking system daily. Qualifications: * At least 1+ previous role based on customer ...
Account Manager
Miami, FL · On-site
Support with the live chat tool, BDCallback inbox. * Able to analyze and resolve commission ... management skills Fluent in Spanish and English (written and spoken) Ability to multi-task and ...
Account Manager
Miami, FL · On-site
Support with the live chat tool, BDCallback inbox. * Able to analyze and resolve commission ... management skills Fluent in Spanish and English (written and spoken) Ability to multi-task and ...
Solve complex technical support inquiries via telephone, live chat, and ticket interactions with a ... Work with team leads and management to bubble up recurring issues or opportunities for product or ...
Solve complex technical support inquiries via telephone, live chat, and ticket interactions with a ... Work with team leads and management to bubble up recurring issues or opportunities for product or ...
Respond quickly to the internet, phone and live chat inquires using email, scripts and templates ... Utilie CRM tracking system daily. Qualifications: * At least 1+ previous role based on customer ...
Respond quickly to the internet, phone and live chat inquires using email, scripts and templates ... Utilie CRM tracking system daily. Qualifications: * At least 1+ previous role based on customer ...
Be Seen First
Bilingual Customer Service Specialist
Pompano Beach, FL · On-site
$16 - $20.75/hr
... live chat, and social media. Their goal is to resolve inquiries efficiently, ensure customer ... support or management when necessary. · Maintain detailed and accurate records of customer ...
Quick apply
Be Seen First
Bilingual Customer Service Specialist
Pompano Beach, FL · On-site
$16 - $20.75/hr
... live chat, and social media. Their goal is to resolve inquiries efficiently, ensure customer ... support or management when necessary. · Maintain detailed and accurate records of customer ...
Online Client Service Representative
Orlando, FL · On-site
$15 - $20.25/hr
The main goal is to convert online leads into sales and support existing customers across phone, email, text, live chat, CRM, social media, and third-party platforms (like GunBroker and Guns.com)
Online Client Service Representative
Orlando, FL · On-site
$15 - $20.25/hr
The main goal is to convert online leads into sales and support existing customers across phone, email, text, live chat, CRM, social media, and third-party platforms (like GunBroker and Guns.com)
Live Chat Manager information
See Florida salary details
$17.2K - $22.6K
4% of jobs
$22.6K - $28K
10% of jobs
$32.4K is the 25th percentile. Wages below this are outliers.
$28K - $33.4K
14% of jobs
$33.4K - $38.8K
16% of jobs
The median wage is $43.4K / yr.
$38.8K - $44.2K
7% of jobs
$44.2K - $49.6K
10% of jobs
$52.3K is the 75th percentile. Wages above this are outliers.
$49.6K - $55K
29% of jobs
$55K - $60.4K
4% of jobs
$60.4K - $65.8K
3% of jobs
$65.8K - $71.2K
1% of jobs
$71.2K - $76.6K
2% of jobs
$17.2K
$45.8K
$76.6K
How much do live chat manager jobs pay per year?
As of Sep 2, 2026, the average yearly pay for live chat manager in Florida is $45,847.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,900.00 and $51,600.00 per year, depending on experience, location, and employer.
What is a live chat manager?
A Live Chat Manager oversees a company's live chat operations, ensuring customer inquiries are handled efficiently and professionally. They manage a team of chat agents, optimize workflows, and implement strategies to improve response times and customer satisfaction. Their role also involves analyzing chat performance metrics, training staff, and integrating chat tools with other support systems.
What are the typical daily responsibilities of a live chat manager?
A Live Chat Manager typically oversees a team of chat agents, monitors ongoing conversations, and ensures customers receive timely and accurate support. Their day often includes analyzing chat metrics to identify trends, holding coaching sessions with team members, updating chat scripts or FAQs, and collaborating with other departments like IT and marketing to resolve product issues. They may also handle escalated customer situations and coordinate training sessions to enhance team skills. This role requires balancing real-time supervision with long-term process improvements in a dynamic, customer-focused environment.
What are the key skills and qualifications needed to thrive in the live chat manager position, and why are they important?
To excel as a Live Chat Manager, you need experience in customer service, team leadership, and performance analytics, often supported by a relevant bachelor's degree or equivalent work experience. Familiarity with live chat software (such as Zendesk or LiveChat), CRM tools, and ticketing systems is highly valuable, as is knowledge of basic reporting and workflow management platforms. Outstanding communication, problem-solving, and coaching skills help you effectively manage agents and ensure seamless customer interactions. These skills are crucial for maintaining high customer satisfaction, optimizing team performance, and driving continuous improvement in a fast-paced digital support environment.
What are the most commonly searched types of Live Chat jobs in Florida?
The most popular types of Live Chat jobs in Florida are:
What are popular job titles related to Live Chat Manager jobs in Florida?
For Live Chat Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Live Chat Manager jobs in Florida look for?
The top searched job categories for Live Chat Manager jobs in Florida are:
What cities in Florida are hiring for Live Chat Manager jobs?
Cities in Florida with the most Live Chat Manager job openings:
Full-time
Re-posted 28 days ago
Job description
An online sales representative—often referred to as an internet, virtual, or remote sales representative—is a technology-enabled professional who promotes and sells products or services entirely through digital channels. Rather than meeting clients face-to-face in a traditional brick-and-mortar storefront or traveling for outside sales, they manage the entire customer journey from a remote environment, utilizing digital communication tools and web platforms. They are responsible for guiding prospects through the online sales funnel, nurturing client relationships, and successfully meeting revenue quotas.
Core Responsibilities
Online sales representatives perform all the revenue-driving tasks of a traditional salesperson, but they execute them virtually: [1]
- Sales Presentations & Demonstrations: They use live video conferencing tools to deliver personalized presentations, showcase product features, and overcome objections.
- Customer Engagement: They handle incoming digital inquiries via live chat,answer customer questions and assist with the purchasing process.
- Pipeline Management: They track lead interactions, forecast sales performance, and log data in to Customers exel sheet for later use. Ensure a healthy flow of business.
Not required but a plus
- Digital Communication: This relays heavily on text and video, you need exceptional written communication skills and the ability to build quick rapport over virtual channels.
- Tech-Savviness: Proficiency with digital tools and online platforms is a plus
- Self-Motivation: Because you will be eventually operating from your home, the environment requires high personal discipline, time management, and the ability to work independently.
Non Negotiable
Drug test and criminal background test will be a part of your eligibility for the position