FOSTER CARE CASE WORKER (URM)
$23.50 - $24.50/hr
Responds to Lifeline phone calls within a half hour from Lifeline contact and works with caller to address the immediate crisis, safety plan and come to an appropriate resolution to the call
$23.50 - $24.50/hr
Responds to Lifeline phone calls within a half hour from Lifeline contact and works with caller to address the immediate crisis, safety plan and come to an appropriate resolution to the call
$23.50 - $24.50/hr
Responds to Lifeline phone calls within a half hour from Lifeline contact and works with caller to address the immediate crisis, safety plan and come to an appropriate resolution to the call
$23.50 - $24.50/hr
Responds to Lifeline phone calls within a half hour from Lifeline contact and works with caller to address the immediate crisis, safety plan and come to an appropriate resolution to the call
$23.50 - $24.50/hr
Responds to Lifeline phone calls within a half hour from Lifeline contact and works with caller to address the immediate crisis, safety plan and come to an appropriate resolution to the call
Rochester, NY · On-site
$23.50 - $24.50/hr
Responds to Lifeline phone calls within a half hour from Lifeline contact and works with caller to address the immediate crisis, safety plan and come to an appropriate resolution to the call
Quick apply
Rochester, NY · On-site
$23.50 - $24.50/hr
Responds to Lifeline phone calls within a half hour from Lifeline contact and works with caller to address the immediate crisis, safety plan and come to an appropriate resolution to the call
Rochester, NY · On-site
$23.50 - $24.50/hr
Responds to Lifeline phone calls within a half hour from Lifeline contact and works with caller to address the immediate crisis, safety plan and come to an appropriate resolution to the call
Rochester, NY · On-site
$23.50 - $24.50/hr
Responds to Lifeline phone calls within a half hour from Lifeline contact and works with caller to address the immediate crisis, safety plan and come to an appropriate resolution to the call
As a Lifeline Enrollment Expert, you'll assist qualified individuals in getting connected using their own phone and a FREE Lifeline SIM card, fast, simple, and secure. Key Responsibilities Enroll ...
As a Lifeline Enrollment Expert, you'll assist qualified individuals in getting connected using their own phone and a FREE Lifeline SIM card, fast, simple, and secure. Key Responsibilities Enroll ...
As a Lifeline Enrollment Expert, you'll assist qualified individuals in getting connected using their own phone and a FREE Lifeline SIM card, fast, simple, and secure. Key Responsibilities Enroll ...
As a Lifeline Enrollment Expert, you'll assist qualified individuals in getting connected using their own phone and a FREE Lifeline SIM card, fast, simple, and secure. Key Responsibilities Enroll ...
As a Lifeline Enrollment Expert, you'll assist qualified individuals in getting connected using their own phone and a FREE Lifeline SIM card, fast, simple, and secure. Key Responsibilities Enroll ...
As a Lifeline Enrollment Expert, you'll assist qualified individuals in getting connected using their own phone and a FREE Lifeline SIM card, fast, simple, and secure. Key Responsibilities Enroll ...
As a Lifeline Enrollment Expert, you'll assist qualified individuals in getting connected using their own phone and a free SIM card, fast, simple, and secure. About the Role This position is ideal ...
As a Lifeline Enrollment Expert, you'll assist qualified individuals in getting connected using their own phone and a free SIM card, fast, simple, and secure. About the Role This position is ideal ...
Saint Albans, VT · On-site
$22 - $25/hr
Conduct follow-ups via phone, chat, and/or text per 988 Lifeline and NCSS policies to provide ongoing support and monitor client well-being. * Be an active, responsive, and supportive member of the ...
Saint Albans, VT · On-site
$22 - $25/hr
Conduct follow-ups via phone, chat, and/or text per 988 Lifeline and NCSS policies to provide ongoing support and monitor client well-being. * Be an active, responsive, and supportive member of the ...
As a Lifeline Enrollment Expert, you'll assist qualified individuals in getting connected using their own phone and a FREE Lifeline SIM card, fast, simple, and secure. Key Responsibilities Enroll ...
New
As a Lifeline Enrollment Expert, you'll assist qualified individuals in getting connected using their own phone and a FREE Lifeline SIM card, fast, simple, and secure. Key Responsibilities Enroll ...
New
$22 - $25/hr
Conduct follow-ups via phone, chat, and/or text per 988 Lifeline and NCSS policies to provide ongoing support and monitor client well-being. * Be an active, responsive, and supportive member of the ...
$22 - $25/hr
Conduct follow-ups via phone, chat, and/or text per 988 Lifeline and NCSS policies to provide ongoing support and monitor client well-being. * Be an active, responsive, and supportive member of the ...
As a Lifeline Enrollment Expert, you'll assist qualified individuals in getting connected using their own phone and a FREE Lifeline SIM card, fast, simple, and secure. Key Responsibilities Enroll ...
As a Lifeline Enrollment Expert, you'll assist qualified individuals in getting connected using their own phone and a FREE Lifeline SIM card, fast, simple, and secure. Key Responsibilities Enroll ...
As a Lifeline Enrollment Expert, you'll assist qualified individuals in getting connected using their own phone and a FREE Lifeline SIM card, fast, simple, and secure. Key Responsibilities Enroll ...
As a Lifeline Enrollment Expert, you'll assist qualified individuals in getting connected using their own phone and a FREE Lifeline SIM card, fast, simple, and secure. Key Responsibilities Enroll ...
Dover, DE · On-site
$10/hr
Lifeline Agent Position Work on your own terms! This position offers full scheduling flexibility to ... Agents earn $10 per phone successfully provided to qualifying clients. Payments are made through a ...
Dover, DE · On-site
$10/hr
Lifeline Agent Position Work on your own terms! This position offers full scheduling flexibility to ... Agents earn $10 per phone successfully provided to qualifying clients. Payments are made through a ...
Dover, DE · On-site
$10/hr
Lifeline Agent Position Work on your own terms! This position offers full scheduling flexibility to ... Agents earn $10 per phone successfully provided to qualifying clients. Payments are made through a ...
Dover, DE · On-site
$10/hr
Lifeline Agent Position Work on your own terms! This position offers full scheduling flexibility to ... Agents earn $10 per phone successfully provided to qualifying clients. Payments are made through a ...
As a Lifeline Enrollment Expert, you'll assist qualified individuals in getting connected using their own phone and a FREE Lifeline SIM card, fast, simple, and secure. Key Responsibilities Enroll ...
As a Lifeline Enrollment Expert, you'll assist qualified individuals in getting connected using their own phone and a FREE Lifeline SIM card, fast, simple, and secure. Key Responsibilities Enroll ...
As a Lifeline Enrollment Expert, you'll assist qualified individuals in getting connected using their own phone and a FREE Lifeline SIM card, fast, simple, and secure. Key Responsibilities Enroll ...
As a Lifeline Enrollment Expert, you'll assist qualified individuals in getting connected using their own phone and a FREE Lifeline SIM card, fast, simple, and secure. Key Responsibilities Enroll ...
Lifeline Agent Position Work on your own terms! This position offers full scheduling flexibility to ... Agents earn $10 per phone successfully provided to qualifying clients. Payments are made through a ...
Lifeline Agent Position Work on your own terms! This position offers full scheduling flexibility to ... Agents earn $10 per phone successfully provided to qualifying clients. Payments are made through a ...
As a Lifeline Enrollment Expert, you'll assist qualified individuals in getting connected using their own phone and a FREE Lifeline SIM card, fast, simple, and secure. Key Responsibilities Enroll ...
As a Lifeline Enrollment Expert, you'll assist qualified individuals in getting connected using their own phone and a FREE Lifeline SIM card, fast, simple, and secure. Key Responsibilities Enroll ...
$27.47 - $32.97/hr
These include but are not limited to the 988 Lifeline phone networks (English, Spanish) and the 988 Lifeline chat and text network. The position will involve interactions with other departments ...
$27.47 - $32.97/hr
These include but are not limited to the 988 Lifeline phone networks (English, Spanish) and the 988 Lifeline chat and text network. The position will involve interactions with other departments ...
$8.89 - $10.45
12% of jobs
$10.45 - $12
12% of jobs
$12.29 is the 25th percentile. Wages below this are outliers.
$12 - $13.55
9% of jobs
The median wage is $14.40 / hr.
$13.55 - $15.10
33% of jobs
$16.44 is the 75th percentile. Wages above this are outliers.
$15.10 - $16.65
12% of jobs
$16.65 - $18.20
9% of jobs
$18.20 - $19.76
6% of jobs
$19.76 - $21.31
4% of jobs
$21.31 - $22.86
2% of jobs
$22.86 - $24.41
1% of jobs
$24.41 - $25.96
1% of jobs
$8
$16
$25
A Lifeline Phone job typically involves assisting low-income individuals in enrolling for the federal Lifeline assistance program, which provides discounted or free phone service. Responsibilities may include verifying customer eligibility, explaining program benefits, and distributing phones. This role is often found in customer service, sales, or outreach settings, requiring strong communication skills and knowledge of program guidelines.
Lifeline Phone Operators often encounter emotionally charged situations and must manage crisis calls from individuals experiencing distress or emergencies, which can be demanding. To support them, organizations frequently offer regular training sessions, access to mental health resources, strong supervisory support, and team debriefings after critical incidents. Operators usually work as part of a collaborative team in a call center environment, ensuring that no one handles difficult calls alone. These support structures help maintain a healthy work-life balance and enable operators to provide compassionate and effective assistance.
To thrive as a Lifeline Phone Operator, you need strong communication skills, active listening abilities, and the capability to handle high-stress situations, often supported by a high school diploma or equivalent. Familiarity with computerized dispatch systems, crisis intervention protocols, and possibly certifications in crisis response or customer service are typical requirements. Compassion, emotional resilience, and the ability to remain calm under pressure help professionals excel in this role. These skills are important for providing reassurance and timely assistance to individuals seeking urgent support through lifeline services.

$23.50 - $24.50/hr
Other
Retirement
Posted 9 days ago
Description
We are Hiring!Â
Job Posting: FOSTER CARE CASE WORKER (URM)
Location: Rochester, NY
Department: CYF
Employment Type: Full time
Schedule: Monday thru Friday 9am to 5pm
Salary: Â $23.50 - $24.50 (possible more for experience)Â
General Description
Under general supervision, monitors substitute family care for unaccompanied refugee minor foster youth, providing counseling and support services in relation to the permanency goal; maintains confidentiality standards as set by New York State statute and defined by NASW. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment.
Essential Duties and Responsibilities
Formulates treatment plans with involvement of foster parents, DHS, and youth, when appropriate.
Meets regularly with supervisor to evaluate and implement professional growth in practice and performance.
Completes required record documentation in accordance with Program Policies and Procedures.
Facilitates youth's connection to cultural resources.
Provides After Hours Coverage for Lifeline
Other Duties
Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.
Requirements
Qualifications Education: BSW from an accredited School of Social Work required. MSW preferred. Equivalent combination of education and experience will be considered. Bilingual speaking preferred.
Credentials: Valid and clean NYS Driver's License. Use of own personal vehicle will be required.
Experience: At least 1 - 2 years of experience in social work or child welfare.
Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.
Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS's corporate compliance & ethics program.  Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law.
Additional Requirements:
Top Benefits and Perks:
Join us and help make a positive impact in our community!
***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet
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